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Wilderness at the Smokies – River Lodge Suites

4.0 star property
4-star family-friendly hotel near Wilderness at the Smokies, connected to the convention center

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Photo gallery for Wilderness at the Smokies – River Lodge Suites

Water park
Courtyard
Arcade
7 restaurants; breakfast, lunch, and dinner served
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
1424 Old Knoxville Highway, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪1 min walk‬
  • Place, Sevierville Golf Club
    ‪2 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪3 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Bunk Suite Poolside

In-room safe, desk, iron/ironing board, cribs (free)

Bunk Suite Poolside

8.2 out of 10
Very good
(12 reviews)
  • 494 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Bunk Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Bunk Suite

In-room safe, desk, iron/ironing board, cribs (free)

Bunk Suite

9.0 out of 10
Wonderful
(13 reviews)
  • 494 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Bunk Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Studio Suite Poolside

A hotel room with two beds, a kitchenette, a television, and a view of the outdoors.

Studio Suite Poolside

9.0 out of 10
Wonderful
(22 reviews)
  • 362 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Studio Suite

A hotel room with two beds, a kitchenette, a television, and a view of the outdoors.

Studio Suite

8.0 out of 10
Very good
(11 reviews)
  • 362 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Queen Murphy Deluxe, Poolside

In-room safe, desk, iron/ironing board, cribs (free)

Queen Murphy Deluxe, Poolside

8.2 out of 10
Very good
(29 reviews)
  • 362 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Queen Murphy Deluxe

In-room safe, desk, iron/ironing board, cribs (free)

Queen Murphy Deluxe

10.0 out of 10
Exceptional
(4 reviews)
  • 362 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Murphy Bed

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About the neighborhood

Sevierville

In entertainment district.Your stay at this hotel will put you steps from Wilderness at the Smokies and a 5-minute walk from Soaky Mountain Waterpark. Wild WaterDome and Sevierville Golf Club are also within half a mile (1 km).

What's nearby

  • Wilderness at the Smokies - 1 min walk - 0.1 miles
  • Wild WaterDome - 2 min walk - 0.1 miles
  • Sevierville Golf Club - 2 min walk - 0.1 miles
  • Soaky Mountain Waterpark - 3 min walk - 0.2 miles
  • Sevierville Convention Center - 14 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 44 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Krispy Kreme - ‬3 min drive

About this property

Wilderness at the Smokies – River Lodge Suites

4-star family-friendly hotel near Wilderness at the Smokies, connected to the convention center
Wilderness at the Smokies – River Lodge Suites offers its guests a golf course, a complimentary water park, and a lazy river. There are 7 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges.

Event space at this hotel measures 200000 square feet (18580 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies – River Lodge Suites. You'll have access to the indoor pool and outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Sevierville hotel.

  • 463 guestrooms or units
  • 7 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 2 coffee shops
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Deli
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available
Wilderness at the Smokies – River Lodge Suites offers 463 accommodations with coffee/tea makers and hair dryers. Business-friendly amenities include desks, desk chairs, and safes. Bathrooms include shower/tub combinations. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.

Similar properties

Water park
Wilderness at the Smokies - Stone Hill Lodge
Sevierville
  • Pool
  • Kids pool
  • Waterslide
  • Parking included
4.3 out of 5, Excellent, 2,953 reviews
$163 nightly
The price is $184
Aug 9 - Aug 10
Total with taxes and fees
Wilderness at the Smokies - Stone Hill Lodge

Property amenities

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Things to do

  • 36-hole golf course
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (32 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.41 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • The seasonal pool will open in April and close in September.

Frequently asked questions

How close is Wilderness at the Smokies – River Lodge Suites to the airport?

Wilderness at the Smokies – River Lodge Suites is 32 mi (44-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Wilderness at the Smokies – River Lodge Suites?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at Wilderness at the Smokies – River Lodge Suites on Aug 9, 2026 start from $194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wilderness at the Smokies – River Lodge Suites have an airport shuttle?

Airport shuttle services are not available at Wilderness at the Smokies – River Lodge Suites.

Does Wilderness at the Smokies – River Lodge Suites offer free breakfast?

Wilderness at the Smokies – River Lodge Suites does not offer free breakfast.

Is there a casino at Wilderness at the Smokies – River Lodge Suites?

No, there is no casino at this hotel.

What time is check-in at Wilderness at the Smokies – River Lodge Suites?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs USD 50 (subject to availability).

Is there free parking at Wilderness at the Smokies – River Lodge Suites?

This hotel offers free self parking.

Does Wilderness at the Smokies – River Lodge Suites have a pool?

Wilderness at the Smokies – River Lodge Suites features an indoor pool, a seasonal outdoor pool, and a children's pool.

Does Wilderness at the Smokies – River Lodge Suites have a restaurant?

There are 7 onsite restaurants, offering options like pool views, a poolside location, and light fare.

Does Wilderness at the Smokies – River Lodge Suites have a spa?

There are no spa services available at this hotel.

How close is Wilderness at the Smokies – River Lodge Suites to downtown Sevierville?

Wilderness at the Smokies – River Lodge Suites is 2.2 mi away from Sevierville.

Wilderness at the Smokies – River Lodge Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 275 out of 437 reviews
Rating 8 - Good. 74 out of 437 reviews
Rating 6 - Okay. 38 out of 437 reviews
Rating 4 - Poor. 23 out of 437 reviews
Rating 2 - Terrible. 27 out of 437 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were given was not in a good location. We were in the corner, lower level. All we heard was ac units running all day an looking at the back of the towel cabana. This location made the room feel musky.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very fun environment for kids!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lotonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend to go. It’s a great place and my family loves it.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Indoor water park was very disappointing ice cold beds was like sleeping on a rock
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Tykia

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
It was our first time and we expected a better experience. Especially for the price. We may or may not return.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The manager of Hidden trails must have been over worked, I have never experienced a manager to be so rude. There were 9 of us for dinner, we waited for an hour before we even asked how much longer. She immediately had an attitude, We pointed out that people in the restaurant that came in after us had already received their food, She said oh yeah who? Point out who got their food before you. We said that we weren't going to do that because at this point everybody in the restaurant was looking in our direction, The manager stormed off and said there's only three of us. Maybe more training in customer service. This was very avoidable. On another note, customers should be made aware of changes in the waterpark prior to arrival. The maintenance made our stay difficult due to having a handicapped person with us and the closure led to her not being able to participate in our activities.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sorry, but was something close to a real FRAUDE!! Almost all water park attractions there were CLOSED, for “maintenance “ all weekend! Supposedly was a relaxing stay, on the lazy river and waves pool ( which were closed) and the best slides rides for the 4 kids 12 years and up in my party, Closed too!! Really was TERRIBLE!! Worst experience!! And wasted money!! ( More than $600 dollars)
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Joshua

Expedia me cobro el hospedaje y en el hotel volvieron a cobrar.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Britteny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Half of the indoor park was closed due to construction. Very underwhelming to bring a soon to be 12 year old to the place he wamted to take his siblings too snd half of it is blocked off.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Taryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place for families with kids that love to swim or play in the water.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't too crowded for spring break, the whole family had a blast
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Dalton

Disliked: Amenities, property conditions & facilities
Expedia doesn’t show when there’s construction being done on the property. So half the amenities were actually closed. Wave pool was closed, lot of the slides was closed and the hot tub and others
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
The motel is awesome. Staff was awesome. Some of the pools were closed for upgrades. Wish I had known this before i booked.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
We arrived and as soon as we got checked in we was being hounded to join a timeshare. Then we get to our room where we find it dirty still from the last guest, no bed sheet or pillows for the pull out bed, and then to top it off we was kept awake all night by the ppl next to us as they was super loud the walls are so thin, then that morning we was woke by the same loud ppl next to us it sounded like a bunch of kids and the parents just didnt care letting their kids run the hallways and make noise constantly, also the smell of pot was so bad!!! We will never stay at this resort agian even someone paid us to stay!
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Chris

Liked: Cleanliness
Disliked: Amenities
More than half of the park was shut down. They should at least tell people so they aren’t wasting money.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Ruth

well first off no one even said anything bout all the park was down and took the money telling me a few rides was getting worked on they never said the whole park but 2 rides inside and two outside so crowded that you couldn't even move in the ones they had going it was the worse stay ever
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena tensión
Stayed 1 night in Apr 2026
Verified

8/10 Good

Amelia

Disliked: Staff & service, property conditions & facilities
The woman at the PAID breakfast buffet is RUDE! She should be cleaning rooms and FAR AWAY from direct customer service. Breakfast was a JOKE! I’ve had better food (and service) at a FREE CONTINENTAL BREAKFAST The rooms had been “updated” but in a very poor fashion. The bathtub faucet wasn’t even caulked to the wall so when we pulled the lever to start the shower it did nothing. We had to hold the faucet in order to pull the lever. Every shower bar was crooked. It was obvious this place was updated in a cheap and quick fashion. The waterpark was a BLAST! We will definitely be back just to visit the water park. The rest of the place we could do without though.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Esha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great water park! Take the kids every year and never disappoints
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun family friendly resort. Great for a visit when the weather is too cool for outdoor water fun. Would recommend.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room and bathroom was clean. Plenty of toiletries set out for the guest. Staff were nice and helpful. The pool was clean and most of the lifeguards were nice. All the restaurants were clean and had great food. The bar staff were extremely nice and very well trained!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have chosen a better place to stay we will be back forsure
Stayed 1 night in Apr 2026

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