Hilton Santa Barbara Beachfront Resort

4.0 star property
Beach resort near Lotusland

Choose dates to view prices

Photo gallery for Hilton Santa Barbara Beachfront Resort

Sports facility
Meeting facility
Bar (on property)
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service

Explore the area

View in a map
633 E Cabrillo Blvd, Santa Barbara, CA, 93103
  • Place, Santa Barbara Zoo
    ‪15 min walk‬
  • Place, West Beach
    ‪17 min walk‬
  • Place, Santa Barbara County Courthouse
    ‪4 min drive‬
  • Airport, Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪14 min drive‬

Room options

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(54 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.0 out of 10
Very good
(17 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Partial Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View

7.4 out of 10
Good
(8 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(18 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • 450 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Resort View

8.0 out of 10
Very good
(16 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Resort View

7.8 out of 10
Good
(19 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 625 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • 800 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

7.0 out of 10
Good
(2 reviews)
  • 1100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 625 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 625 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible (Hearing)

  • 625 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Hearing)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Hearing)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Ocean View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Partial Ocean View (Bathtub)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Resort View (Roll-In Shower)

  • 450 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Hearing)

  • 450 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Resort View (Roll-In Shower, Mobility & Hearing)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Patio

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

2 QUEEN BEDS POOL VIEW - PATIO WITH FIREPIT

  • Sleeps 4
  • 2 Queen Beds

2 QUEEN POOL VW W/FIREPIT HEARING ACCESSIBLE

  • Sleeps 4
  • 2 Queen Beds

1KG BED JR STE HEARING ACCESSIBLE POOL VIEW

  • Sleeps 4
  • 1 King Bed

1 KING BED RESORT VIEW -- PATIO WITH FIREPIT

  • Sleeps 3
  • 1 King Bed

1 KING RESORT VIEW FIREPIT HEARING ACCESSIBLE

  • Sleeps 3
  • 1 King Bed

1KG 1BDRM STE PATIO WITH POOL VW AND FIREPIT

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

2 QUEEN BEDS RESORT VIEW - PATIO WITH FIREPIT

  • Sleeps 4
  • 2 Queen Beds

2QNS RST VW W/ FIREPIT MOBILITY ACCESS RI SHW

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Patio (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Santa Barbara

Oceanside stay.Your stay at this Santa Barbara Beach resort places you within 2 miles (3 km) of Santa Barbara Zoo and Presidio Santa Barbara. Santa Barbara County Courthouse and Santa Barbara Museum of Art are also within 3 miles (5 km).

What's nearby

  • Santa Barbara Zoo - 15 min walk - 0.8 miles
  • West Beach - 17 min walk - 0.9 miles
  • Stearns Wharf - 3 min drive - 1.4 miles
  • Santa Barbara County Courthouse - 4 min drive - 1.9 miles
  • Santa Barbara Harbor - 7 min drive - 1.9 miles

Getting around

  • Santa Barbara Station - 10 min drive
  • Santa Barbara Municipal Airport (SBA) - 14 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪El Sitio - ‬3 min drive
  • ‪East Beach Tacos - ‬11 min walk
  • ‪Longboard's Grill - ‬4 min drive
  • ‪Santa Barbara FisHouse - ‬15 min walk

About this property

Hilton Santa Barbara Beachfront Resort

Beach resort near Lotusland
Hilton Santa Barbara Beachfront Resort offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

A business center and meeting rooms are available. A 24-hour fitness center, spa services, and a terrace are also featured at the business-friendly Hilton Santa Barbara Beachfront Resort. For a fee, parking is available.

  • 360 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1986
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
Hilton Santa Barbara Beachfront Resort offers 360 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily.

Float Luxury Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open select days.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 14.95 per night); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 42 per day; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 35 for adults and USD 7 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • 6 outdoor pickleball courts
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • MP3 dock
  • Pay movies
  • TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 35 for adults, and USD 7 to 20 for children
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 42.00 per day (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Fess Parker
DoubleTree Hilton Santa Barbara
Fess Parker DoubleTree Hilton Resort Santa Barbara
Fess Parker DoubleTree Hilton Resort
Fess Parker Hilton
Fess Parker Hilton Santa Barbara
Hilton Fess Parker
Parker DoubleTree Santa Barbara
Parker Fess Santa Barbara
Santa Barbara Fess Parker
Fess Parker DoubleTree Hilton Santa Barbara
Fess Parker DoubleTree Hilton
The Fess Parker Santa Barbara DoubleTree by Hilton Resort
Hilton Santa Barbara Beachfront
The Fess Parker A DoubleTree by Hilton Resort
Hilton Santa Barbara Beachfront Resort Resort
Hilton Santa Barbara Beachfront Resort Santa Barbara
Hilton Santa Barbara Beachfront Resort Resort Santa Barbara

Frequently asked questions

How close is Hilton Santa Barbara Beachfront Resort to the airport?

Hilton Santa Barbara Beachfront Resort is 11.7 mi (14-min drive) away from the Santa Barbara Municipal Airport (SBA) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Santa Barbara Beachfront Resort?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Hilton Santa Barbara Beachfront Resort on Nov 16, 2025 start from $212.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Santa Barbara Beachfront Resort have an airport shuttle?

Airport shuttle services are not available at Hilton Santa Barbara Beachfront Resort.

How close is Hilton Santa Barbara Beachfront Resort to the beach?

This resort is a short 6-minute walk from East Beach and 1.2 mi (9-min drive) from West Beach. Don't forget your sunscreen!

Does Hilton Santa Barbara Beachfront Resort offer free breakfast?

Free breakfast isn’t offered at Hilton Santa Barbara Beachfront Resort, but buffet breakfast is offered for a fee of between USD 12 and 35 for adults, USD 7 and 20 for children. It's available every day from 7:00 AM to 11 AM.

Is there a casino at Hilton Santa Barbara Beachfront Resort?

No, there is no casino at this resort.

What time is check-in at Hilton Santa Barbara Beachfront Resort?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hilton Santa Barbara Beachfront Resort?

Free parking is not available at this resort. Self parking is available for USD 42.00 per day, and valet parking for USD 50 per day.

Does Hilton Santa Barbara Beachfront Resort have a pool?

Hilton Santa Barbara Beachfront Resort features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Hilton Santa Barbara Beachfront Resort have a restaurant?

Yes, there are 2 restaurants on site.

Does Hilton Santa Barbara Beachfront Resort have a spa?

Pamper yourself with a day at Float Luxury Spa, where you can enjoy body treatments, facials, and massages.

How close is Hilton Santa Barbara Beachfront Resort to downtown Santa Barbara?

Hilton Santa Barbara Beachfront Resort is 1.6 mi away from Santa Barbara.

Hilton Santa Barbara Beachfront Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 52 out of 120 reviews
Rating 8 - Good. 23 out of 120 reviews
Rating 6 - Okay. 16 out of 120 reviews
Rating 4 - Poor. 16 out of 120 reviews
Rating 2 - Terrible. 13 out of 120 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Stayed 2 nights in Jul 2025

4/10 Poor

Eduardo

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

NOISE

Room 486 outside noise at 5am from Construction lot next to hotel.
Stayed 2 nights in Jul 2025

4/10 Poor

Emma

Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Nice property. Jamie at the bar is amazing. The entire staff was friendly. Food was good and location was perfect.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great patio with fireplace
Stayed 2 nights in Jul 2025

6/10 Okay

Ashley

Liked: Amenities
Stayed 2 nights in Jun 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities
The property is located in an amazing place next to the ocean. It just need to be updated. The staff is very friendly and helpful. We will go back.
Stayed 4 nights in Jul 2025

8/10 Good

Katrine Dominique

Traveled with family and small children
Liked: Staff & service
It’s nice that it’s near the beach. And room is cozy, however, the lampshade and the nightstand are quite dusty. Staff is good. And bell service was punctual.
Stayed 1 night in Jul 2025

4/10 Poor

Cecilia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is ridiculously overpriced for the quality of the amenities and the service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Garlenzka

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great service, easy checking and check out
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HILTON SANTA BARBARA

The property was beautiful. I had issues with the Security Box Gate access to exit and enter the property. A sign to explain the access process for the elderly would have been helpful. The beds have a permanent foundation and a mattress, which is common for a lot of hotels. The prioblem with one of our beds was, the foundation wasn't padded enough on the side of the bed. Other than that, the room was excellent. Had a great view of the ocean. Our room was directly above the outdoor dining area facing the ocean. The noise from people below us, and out on the extended grass party area did not bother ys at all. The breakfast at the restaurant on the property was really good for dinner. We did not care for the breakfast
Stayed 1 night in Jul 2025

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
it is flea infestation our dog, and Oscar got attacked by fleas once we entered the room at our arrival The staff was very generous and courteous. They moved us to another unit. There's dog waste in the walkway just disgusting
Stayed 2 nights in Jun 2025

8/10 Good

Karl

Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Excellent experience for our family. Nice rooms. Large, clean pool. Service was great. Beach is directly across the street. Town is a 20 minute walk. Very close to town, yet more quiet location. Would love to return.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was perfect. Had a good time n
Stayed 2 nights in Jun 2025

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Mike

Traveled with family
Liked: Property conditions & facilities
The property itself is attractive and has potential, but for a four-star resort, it fell short in several areas. To start, the room we were given had wallpaper peeling from the walls and noticeable debris—grass and what looked like leaves—on the carpet near the sliding glass door. It gave the impression that the room hadn’t been properly cleaned or maintained before our arrival. The biggest issue, however, was with the internet. Upon checking in, we discovered that there was no connectivity in our room. Alberto, who appeared to be a manager, asked me to call tech support. After waiting on hold for nearly 30 minutes, I finally reached someone who walked me through standard troubleshooting steps—everything I had already tried on my own. The problem persisted, and after another long hold (20+ minutes), I gave up and messaged Alberto again. He said someone from IT would contact me. Eventually, I received a call, and they resolved the issue by simply rebooting the router. Once that was done, everything worked fine. Still, the experience felt more like dealing with a tech issue at home than enjoying a relaxing stay at a high-end resort. Additionally, for a property of this size and rating, it was disappointing that no complimentary breakfast was offered. Instead, we were charge
Stayed 2 nights in Jun 2025

10/10 Excellent

Kate

Stayed 1 night in Jun 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Stayed 1 night in May 2025

8/10 Good

henry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like the staff during my check-in, not really friendly
Stayed 2 nights in Jun 2025