6/10 Aceptable
Leslie E.
28 nov. 2023
No le gustó: Limpieza
Amazing property, lacks basic amenities
The house was large and beautiful. The property is amazing. We thoroughly enjoyed the pool and hot tub. However, the beds were not comfortable, there were dead bugs throughout the house that should have been cleaned before our arrival. We planned on using the washing machine but it was broken. Basic amenities like toilet paper, soap, shampoo, kitchen towel and sponge were either lacking or not provided. We had to purchase many things that we had expected to be on site, even some kitchen utensils.
Peyton was responsive and came to clean on the first night, but we were constantly having to request simple and obvious things like TP.
The cost should be reduced or basics should be provided. In fact, it seems reasonable that we should be reimbursed a portion due to the cost of having to provide so many essentials that were expected. Thanks for considering.
Leslie E.
Se hospedó 5 noches en noviembre de 2023