2/10 Terrible
Rachel F.
20 ene. 2024
No le gustó: Limpieza
Nasty Smell!!
This property is listed as a smoke free. "No smoking is permitted anywhere on the premises", are the exact words listed on the property description. Upon walking into the apartment, you are immediately faced with a pungent smell of cigarettes and what can only be described as body odor mixed with tacos. It was a horrible smell. We went and bought air fresheners that made no difference in the smell; didn’t even touch it. All of our clothes smelled of cigarettes and body odor and we could smell it on ourselves when we were out of the house, which was unsettling. Every single morning we woke up stuffy and actually left the property feeling a bit ill. A guest staying at the property had asthma and has to use her rescue inhaler multiple times throughout the night while we were sleeping in there. It was not an enjoyable experience at all and I would not recommended this property to anyone unless they like the smell of old cigarettes and taco BO. It was a horrible experience and I reached out this Vacasa company via their customer service SMS system and via customer service phone call. Vacasa is extremely unhelpful as you are not able to speak to a manager of any sort for any issues like this. They have “local managers” but customer service “cannot give out their information”… it makes no sense. So there is absolutely no one I can speak to regarding this issue on the phone in a manager position. 0/10 would not recommend!!!
Rachel F.
Se hospedó 4 noches en enero de 2024