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Holiday Inn Queretaro Zona Krystal by IHG

Property class: 3.5
3.5-star hotel in Jurica

Choose dates to view prices

Photo gallery for Holiday Inn Queretaro Zona Krystal by IHG

A buffet with various food items and a self-service bakery.
A spacious lobby with a high ceiling, a large window, and a modern chandelier.
A spacious indoor area with multiple round tables and chairs, a balcony with a view, and a modern architectural design.
A covered outdoor dining area with tables and chairs, a pool in the background, and a view of the landscape.
A hotel room with a large window, a bed, a TV, a desk, and a chair.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Km 11 Carretera Queretaro, San Luis Posti, Querétaro, QUE, 76100
  • Place, Antea Lifestyle Center
    ‪12 min walk‬
  • Place, Uptown Center
    ‪1 min drive‬
  • Place, Urban Center Shopping Mall
    ‪10 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Atrium View)

A hotel room with two beds, a TV, a mirror, a wardrobe, and a bedside lamp.

Standard Room, 2 Double Beds (Atrium View)

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with two beds, a TV, a mirror, a wardrobe, and a bedside lamp.

Standard Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Atrium View)

A hotel room with a large bed, two bedside tables with lamps, a green carpet, and a window with green curtains.

Standard Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, two bedside tables with lamps, a green carpet, and a window with green curtains.

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A modern bathroom with a large bathtub, a white sink, a vanity with a mirror, and a hairdryer mounted on the wall.

Suite, 1 King Bed

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Walk-In Shower)

A hotel room with a large window, a bed, a TV, a desk, and a chair.

Suite, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds, Accessible

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite

A hotel room with a bed, a chair, a nightstand, and a lamp.

Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (MiniFridge)

A hotel room with a large bed, a desk, a chair, a TV, and a nightstand with a lamp.

Standard Room, 1 King Bed (MiniFridge)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

A hotel room with a bed, a desk, a chair, a sofa, and a small table.

Standard Room, 1 King Bed (Walk-In Shower)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Querétaro

Jurica stay.Your stay at this Jurica hotel places you within 2 miles (3 km) of Antea Lifestyle Center and Uptown Center. Urban Center Shopping Mall and La Loma Sports Center Querétaro are also within 2 miles (3 km).

What's nearby

  • Antea Lifestyle Center - 12 min walk - 0.7 miles
  • Uptown Center - 1 min drive - 1.0 mile
  • Urban Center Shopping Mall - 10 min drive - 2.9 miles
  • Aqueduct of Santiago de Querétaro - 32 min drive - 11.1 miles
  • Corregidora Stadium - 38 min drive - 11.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 45 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Starbucks - ‬1 min walk
  • ‪Restaurante Liverpool - ‬3 min drive
  • ‪La Crêpe Parisienne - ‬4 min drive
  • ‪Shake Shack - ‬10 min walk

About this property

Holiday Inn Queretaro Zona Krystal by IHG

3.5-star hotel in Jurica
Holiday Inn Queretaro Zona Krystal by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 9 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Queretaro Zona Krystal by IHG. A shuttle from the hotel to the airport (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Querétaro hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Built in 2015
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Queretaro Zona Krystal by IHG offers 214 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 7:00 AM to 10:00 PM on request
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 335 to 395 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Portable bathtub seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per night.
  • Cribs (infant beds) are available for MXN 250.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 335 to 395 per person
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Queretaro Zona Krystal
Holiday Inn Zona Krystal
Holiday Inn Zona Krystal Hotel
Holiday Inn Zona Krystal Hotel Queretaro
Holiday Inn Queretaro Zona Krystal Hotel

Frequently asked questions

How close is Holiday Inn Queretaro Zona Krystal by IHG to the airport?

Holiday Inn Queretaro Zona Krystal by IHG is 22.7 mi (45-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Queretaro Zona Krystal by IHG?

As of Aug 17, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Queretaro Zona Krystal by IHG on Aug 28, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Queretaro Zona Krystal by IHG have an airport shuttle?

Holiday Inn Queretaro Zona Krystal by IHG offers a shuttle from the hotel to the airport from 7:00 AM to 10:00 PM, on request, for a charge of MXN 800 per vehicle.

Does Holiday Inn Queretaro Zona Krystal by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Queretaro Zona Krystal by IHG, but cooked-to-order breakfast is offered for a fee of between MXN 335 and 395 per person. It's available every day from 6:30 AM to noon.

Is there a casino at Holiday Inn Queretaro Zona Krystal by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Queretaro Zona Krystal by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Holiday Inn Queretaro Zona Krystal by IHG?

This hotel offers free self parking.

Does Holiday Inn Queretaro Zona Krystal by IHG have a pool?

Holiday Inn Queretaro Zona Krystal by IHG features an outdoor pool. Guests can enjoy pool access from 8 AM to 8 PM.

Does Holiday Inn Queretaro Zona Krystal by IHG have a restaurant?

Holiday Inn Queretaro Zona Krystal by IHG is home to Krystall, which features international cuisine.

Does Holiday Inn Queretaro Zona Krystal by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Queretaro Zona Krystal by IHG to downtown Querétaro?

Holiday Inn Queretaro Zona Krystal by IHG is 5.6 mi away from Querétaro.

Holiday Inn Queretaro Zona Krystal by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 564 reviews
Rating 8 - Good. 150 out of 564 reviews
Rating 6 - Okay. 32 out of 564 reviews
Rating 4 - Poor. 9 out of 564 reviews
Rating 2 - Terrible. 9 out of 564 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Todd

Liked: Amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were nice and clean, the food in the restaurant was very tasty and the staff was attentive and accommodating
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Great amenities
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, room comfort
Perfect location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Great, clean and service was awesome!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience! Highly recommended
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Juan Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Very spacious rooms, Great View.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
The employees were amazing and service From the front desk to the restaurant were amazing
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te hotel very good the restaurant so so...
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Staff was outstanding. Food was excellent. We will this hotel every time we travel to Queretaro.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

CRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our quick trip to Querêtaro visiting our son. Super clean, safe and quiet
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
It's on its way out of Queretaro and you don't catch all the traffic when you leave.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Martha K

Liked: Cleanliness, staff & service
.
Stayed 1 night in May 2025
Verified review

8/10 Good

Jesus

Liked: Cleanliness, room comfort

In decline

The hotel is begining to decline
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

IVÁN JUAREZ

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Si
Stayed 1 night in May 2026
Verified review

6/10 Okay

GILBERTO

Liked: Cleanliness, property conditions & facilities
La habitacion que yo reservé era diferente a la que me asignaron, cuando se los hice saber en mostrador me pidieron que se los comprobará y así lo hice les mostré la reserva así como características de la habitación que yo reservé y aún así me indicaron que no iba a ser posible hacer el cambio a esa habitación, pero que sí se podría hacer el cambio con un costo adicional. Cabe mencionar que el asunto del detalle de la habitación mencionaron que fué error de Expedia al poner características diferentes a la habitación mencionada.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, bien ubicado el hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno es muy delicioso
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si togo bien
Stayed 2 nights in Mar 2026