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Hotel Andante

Property class: 3.5
3.5-star boutique hotel near Zócalo de Puebla

Choose dates to view prices

Photo gallery for Hotel Andante

A hotel room with a bed, a TV, a desk, a chair, and a window with curtains.
A pink building with balconies and a clock tower, featuring a storefront with a bicycle sign.
A spacious lobby with a high ceiling, a mezzanine level, and a large abstract painting on the wall.
A staircase with a brass railing, a red velvet chair, and two bicycles.
A spacious lobby with high ceilings, white columns, and a patterned rug. There are seating areas with chairs and a table, and artwork on the walls.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
2 Oriente 15, Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪8 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A bedroom with a bed, bedside table, lamp, artwork, window with curtains, and a TV.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Basic Room (Minuet)

A hotel room with a bed, desk, chair, wardrobe, and a TV.

Basic Room (Minuet)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a bedside table with a radio, a television, a chandelier, and a large mirror.

Junior Suite, 1 King Bed

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Double Room

A hotel room with two beds, a red chair, a mirror, and a painting on the wall.

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

Puebla

Puebla Historic Center stay.You'll be steps from Zócalo de Puebla and within a 10-minute walk of Puebla Cathedral with a stay at this Puebla Historic Center hotel. Also, Puebla Convention Center is within half a mile (1 km) and Angelopolis Commercial Center is within 6 miles (10 km).

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.1 miles
  • Candy Street - 2 min walk - 0.1 miles
  • Puebla Cathedral - 3 min walk - 0.2 miles
  • El Parian Market - 5 min walk - 0.3 miles
  • Puebla Convention Center - 8 min walk - 0.5 miles

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Restaurante Hotel Royalty - ‬3 min walk
  • ‪La Porfiriana - ‬2 min walk
  • ‪El Globo - ‬1 min walk
  • ‪Antigua Taquería La Oriental - ‬2 min walk

About this property

Hotel Andante

3.5-star boutique hotel near Zócalo de Puebla
There's a restaurant on site, as well as a coffee shop/cafe. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A fitness center, a library, and a terrace are also featured at the boutique Hotel Andante.

This 3.5-star Puebla hotel is smoke free.

  • 19 guestrooms or units
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Andante offers 19 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,005 reviews
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The price is $97
Oct 28 - Oct 29
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 400 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 400 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Andante Puebla
Hotel Andante Puebla
Hotel Andante Hotel
Hotel Andante Puebla
Hotel Andante Hotel Puebla

Frequently asked questions

How close is Hotel Andante to the airport?

Hotel Andante is 21.1 mi (43-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Andante?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Andante on Oct 28, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Andante have an airport shuttle?

Airport shuttle services are not available at Hotel Andante.

Does Hotel Andante offer free breakfast?

Hotel Andante does not offer free breakfast.

Is there a casino at Hotel Andante?

No, there is no casino at this hotel.

What time is check-in at Hotel Andante?

Check-in start time: 3 PM; Check-in end time: noon.

Is there free parking at Hotel Andante?

Free parking is not available at this hotel.

Does Hotel Andante have a pool?

Hotel Andante does not have a pool.

Does Hotel Andante have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Andante have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel Andante to downtown Puebla?

Hotel Andante is 0.6 mi away from Puebla.

Hotel Andante Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 272 reviews
Rating 8 - Good. 65 out of 272 reviews
Rating 6 - Okay. 14 out of 272 reviews
Rating 4 - Poor. 7 out of 272 reviews
Rating 2 - Terrible. 5 out of 272 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Staff & service
The staff were very helpful and friendly the location to shops, the zocalo, and several restaurants were very convenient
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like how well known and friendly was the staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Wonderful staff. Great location . Comfortable room
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. Good place to stay if you like to be in downtown
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, I expected much more. There are several hotels in the area that are much cheaper and nicer. There is no overnight parking nearby and we had to walk about 10 mins with our bags. There was no working wifi our entire stay. The musician theme is unique, and the staff was friendly and helpful.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very clean and very nice friendly staff. Breakfast and a were deficient
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, rooms are clean
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness great staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Hotel is in ideal location for the historical center of Puenla. Clean and comfortable rooms.
Stayed 8 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome theme decor
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Everything was OK
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of Centro Histórico, a few rough edges but if you are on a budget it is a great option and staff are wonderful.
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, comfortable, walkable, safe
Stayed 7 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and the hotel decor is fascinating. The rooms are spacious and there are comfortable places to lounge in the common areas. The coffee and breakfast at the hotel are also very good.
Stayed 4 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Adante Hotel. Very unique decor throughout. The staff was exceptional!! Would return😊
Stayed 2 nights in Feb 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ok. Great location.

Good location. Friendly warm staff. But the music theme, cheap composer “portraits” and gaudy but tired colors were a bit much. Velvet headboards! Velvet cannot be cleaned. Great location!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely boutique hotel in the heart of Puebla! The music and art theme are carried throughout the property, with classical music heard everywhere! Finally, background music that isn't head-throbbing! A fine hotel!
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Amenities
Ok
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom not clean, carpets dirty fewroom amenities
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Disliked: Staff & service
Let me tell you why we are disappointed. When we booked online the only question was do you need smoking or non smoking. there was no question/option about AC / non AC. First night we could not sleep even for a minute as the room was without AC . we talked to manager wo said there was no AC room available. second day with lots of request they gave us AC room but charged additional US $ 43 for a night. very angry.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
My husband and I differ on our opinion of our stay here. He and I both liked it for the convenience and its proximity to the park (zocalo) and general area, such as close to Starbucks and also The Italian Coffee company. I liked how it was close to many shops to shop at. We were disappointed in the internet at this hotel. We had trouble connecting and staying connected. If you are in a situation where your smart phone didn't work or you had no service and needed wi-fi be aware that this may not be the best place for this reason. I had to run to Starbucks just to contact another family member someplace else through Whatsapp. The place is generally clean and the beds were comfy, I had no idea that they served breakfast here, something that the desk clerk in the small lobby didn't inform me. It is a light breakfast, and so if you are good with a ham and Swiss croissant with coffee--you should be fine. The bathroom was clean, but the towels are a little old/worn and the bathroom lacked floor mats.
Verified review

2/10 Terrible

Disliked: Staff & service
A warning to all Americans. Do NOT stay at this hotel. I booked my stay through Expedia. They asked for my card upon my arrival, I assumed it was for incidentals. They charged me a second time. When I noticed the charge i confronted management. They said they would call Expedia and fix it. I ended up having to call Expedia only to find out the hotel never attempted to refund my money. Now I must wait 7 business days for my refund. I budgeted exactly what I needed for this trip and this hotel screwed me over big time. DO NOT STAY HERE. Aside from the double charging, the AC’s don’t work, room service is terrible, and there’s an extremely loud night club across the street that goes hard until 4am. Trust me, just find another hotel.
Stayed 4 nights in May 2023