See all properties

Best Western Palmyra Inn & Suites

Property class: 2.5
Enjoy the free WiFi at this Palmyra hotel

Choose dates to view prices

Photo gallery for Best Western Palmyra Inn & Suites

A spacious lobby with a high ceiling, a stone fireplace, and a staircase with a black railing.
A hotel room with a bed, a desk with a chair, a sofa, a lamp, and a TV.
A clean, modern retail space with wooden paneling, shelves stocked with snacks, a beverage refrigerator, and a clothing rack.
A spacious lobby with a brown sofa, a coffee table, and a dining area with chairs and tables.
A lobby with a stone fireplace, red patterned chairs, a patterned rug, and a staircase with black railings.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Place, Smith Family Farm
    ‪18 min walk‬
  • Place, Rochester Institute of Technology
    ‪43 min drive‬
  • Place, University of Rochester
    ‪49 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, each with white bedding and red accents, a bedside table with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

A hotel room with a bed, desk, chair, television, and a minibar.

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, each with white bedding and red accents, a bedside table with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, each with white bedding and red accents, a bedside table with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

A hotel room with a sofa, armchair, desk, and a flat-screen TV.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A bathroom with a freestanding bathtub, a framed picture on the wall, a door, and a red pillow on a chair.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

A hotel room with two beds, a desk, a chair, a television, and a desk lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

A hotel room with a bed, a desk with a chair, a sofa, a lamp, and a TV.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Palmyra

In historical district.Within 2 miles (3 km) of this Palmyra hotel, you'll find Smith Family Farm and Wayne County Fairgrounds. Palmyra Family Medicine and Book of Mormon Publication Site are also within 2 miles (3 km).

What's nearby

  • Smith Family Farm - 18 min walk - 1.0 mile
  • Canandaigua Lake - 20 min drive - 15.2 miles
  • Seneca Lake - 35 min drive - 28.9 miles
  • Rochester Institute of Technology - 43 min drive - 37.2 miles
  • University of Rochester - 49 min drive - 29.0 miles

Getting around

  • Greater Rochester Intl. Airport (ROC) - 38 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Tom Wahl's Newark - ‬13 min drive
  • ‪Dunkin' - ‬8 min drive
  • ‪Starbucks - ‬11 min drive

About this property

Best Western Palmyra Inn & Suites

Enjoy the free WiFi at this Palmyra hotel
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served. A hot tub, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Palmyra Inn & Suites. Free self parking is available.

This Palmyra hotel is smoke free.

  • 60 guestrooms or units
  • Breakfast available (free)
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Palmyra Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations. This Palmyra hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

An outdoor seating area with Adirondack chairs and a fire pit, surrounded by a landscaped garden and a building with large windows.
Microtel Inn & Suites By Wyndham Macedon
Macedon
  • Breakfast included
  • Pet friendly
  • Parking included
  • Air conditioning
4.4 out of 5, Excellent, 594 reviews
$102 nightly
The price is $110
Oct 25 - Oct 26
Total with taxes and fees
Microtel Inn & Suites By Wyndham Macedon

Property amenities

Family friendly

  • Children's games
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 43-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are available for USD 5.0 per stay.

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palmyra Inn
Best Western Palmyra Inn
Best Western Palmyra
Palmyra Inn Suites
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Frequently asked questions

How close is Best Western Palmyra Inn & Suites to the airport?

Best Western Palmyra Inn & Suites is 26.5 mi (38-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Palmyra Inn & Suites?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Best Western Palmyra Inn & Suites on Nov 1, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Palmyra Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Palmyra Inn & Suites.

Does Best Western Palmyra Inn & Suites offer free breakfast?

Yes, Best Western Palmyra Inn & Suites offers free breakfast.

Is there a casino at Best Western Palmyra Inn & Suites?

No, there is no casino at this hotel, but Finger Lakes Gaming and Racetrack (17-min drive) is nearby.

What time is check-in at Best Western Palmyra Inn & Suites?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Best Western Palmyra Inn & Suites?

This hotel offers free self parking.

Does Best Western Palmyra Inn & Suites have a pool?

Best Western Palmyra Inn & Suites does not have a pool.

Does Best Western Palmyra Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Palmyra Inn & Suites to downtown Palmyra?

Best Western Palmyra Inn & Suites is 1.4 mi away from Palmyra.

Best Western Palmyra Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 468 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay with the hot tub
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had been updated fairly recently. We enjoyed our stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at for local historical site visits.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
The front staff was amazing, but our bedding was dirty upon arrival. They were great with getting new sheets and taking care of us.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu was good
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
This hotel was okay. Everything was fairly clean. One washer and one ice machine were down and while we were there, as well as our air conditioning but the staff was kind and helpful and tried to correct things. Breakfast was mediocre. We were grateful for a place to stay near the sites and it served its purpose.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom need a matt
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Great staff but the hotel Is looking run down, and could use some repairs.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff. Everything well.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Friendly staff; Very willing to help with anything
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff that helped us with anything we asked for.
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
We had 3/4 of a tank of gas siphoned out of our rental car overnight. Almost didn't make it to the gas station. No security, no cameras. Breakfast pretty poor comparatively.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good for the value.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff, information about local attractions, and a comfortable room make this a great place to stay!
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had hair in tub, spiders in tub.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, staff was polite and available, breakfast was ready, warm, easy and had many options that were fresh. Quiet area, nice spacious rooms and clean jetted tub. Extra towels in the room and great location!!
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I probably wouldn’t stay here again
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone we encountered was helpful and cheerful! Room and dining area very clean.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Room was spotless, Staff was very friendly Thanks
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
We got to the motel around 4. Check in time was 3. Our room wasnt ready. They was another couponer there that had been waiting an hour for their room to be ready. The beds we comfortable. The room was relatively clean but needed a thorough cleaning. The outside of the property was in need of a lot of care. Receptionist was rarely at the desk and not very friendly. Not sure I would stay here again.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Staff & service
The hotel cancelled the reservation and never told me. We drove miles off our route to discover we had nowhere to sleep. We are seniors and one is disabled. The manager could not care less. Spun some story about the help having gained to show while checking in two church buses. Obvious lie.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The air conditioning was SO cold, no matter what we did (had it up to 88) I am only 5’ tall. Struggled to get on the bad, and reach the toilet paper. But room was ok, good for a night or 2
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Our room hadn’t been prepared for us-no towels or bath mat. The window sill was dusty and hadn’t been cleaned. The jetted tub was dirty and some parts were loose or not working well. The staff people were friendly and helped where they could. The bed was comfortable. Breakfast was pretty good.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Staff was very pleasant. Definitely don’t feel like the rooms were clean.
Stayed 1 night in Apr 2026

Explore More Ways to Travel with Travelocity