6/10 Aceptable
Stephanie W.
26 may. 2025
Le gustó: Limpieza
A little disappointed but was relaxing.
I am grateful for the opportunity to stay at this property. I know when I booked this property, I knew what exactly what I was looking for. I know I read there was a hot tub. There was a hot tub, but it was not ready. I did reach out to the property manager, and I was called, and it was stated that that when I booked the advertisement stated hot tub coming soon. I was told that the manager changed the advertisement three days prior to us speaking. If it was changed there should have been a working hot tub but we only had a working hot tub for one day and a quarter during our stay. I was disappointed because I knew exactly what I was looking for when booking. I did have another problem the dryer did not work. I did let the property manager know and they were always quick to get back to me. I was given the code to the property next door to use the dryer, After I told my husband we chose not to use the next-door property I was worried that if I went in there and something happened that i had no part of, I would be blamed and that scared me. I did not want to open myself up for any unnecessary scrutiny or charged for anything I did not do. Other than that, it was a beautiful place to stay, and I do believe that they were trying to make our stay the best it could be. I also feel that if we are charged a hefty fee for and we leave it very clean it should be charged and get a little back off the cleaning fee. Per the fine print we are to leave the property very clean and I did.
Stephanie W.
Se hospedó 5 noches en mayo de 2025