4/10 Malo
Nora S.
21 jul. 2024
Key largo
Less than ideal. The house was spacious and in a great location. The house was not clean upon arrival and the fridge was not working for the entirety of the stay. Maintenance came to look at it but nothing was fixed. Alll our food spoiled due to this and we could barely cook due to the lack of basic supplies in the kitchen- not one baking sheet in the house.
There were ants in the bathrooms and not enough towels for people. One toilet was not clean upon arrival. Outlets in some of the bedrooms didn’t work.
The dryer was broken and we were NOT made aware of this before the trip- just a note on the dryer that said “dryer not working” that we didn’t see until we went to use the dryer.
We spent over an hour trying to contact the “host” a company called Vacasa on Friday to take care of these issues. Calls were “dropped” and placed on hold many times. Would not book again.
Nora S.
Se hospedó 3 noches en julio de 2024