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Ace Hotel New York

4.0 star property
4-star hotel near 5th Avenue

Choose dates to view prices

Photo gallery for Ace Hotel New York

Lobby
Lobby lounge
Front of property
Reception
Street view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
20 West 29th Street, New York, NY, 10001
  • Empire State Building
    ‪5 min walk‬
  • Madison Square Garden
    ‪9 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Medium King)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

Street view

Superior Room, 1 King Bed (Loft Suite)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Large)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Partial View (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Partial View (Bunk)

  • Sleeps 2
  • 2 Twin Beds

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$306 total
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About the neighborhood

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Empire State Building. Also, Madison Square Garden is within half a mile (1 km) and Broadway is within 2 miles (3 km).

What's nearby

  • Empire State Building - 5 min walk - 0.3 miles
  • Madison Square Garden - 9 min walk - 0.5 miles
  • Times Square - 16 min walk - 0.9 miles
  • Broadway - 16 min walk - 0.9 miles
  • Grand Central Terminal - 16 min walk - 0.9 miles

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪House Party Cafe & Lounge - ‬1 min walk

About this property

Ace Hotel New York

4-star hotel near 5th Avenue
There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. A meeting room and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and dry cleaning/laundry services are also featured at Ace Hotel New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 286 guestrooms or units
  • 12 levels
  • 2 coffee shops
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Ace Hotel New York offers 286 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

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Property amenities

Family friendly

  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

How close is Ace Hotel New York to the airport?

Ace Hotel New York is 9.2 mi (33-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Ace Hotel New York?

As of Jun 4, 2025, prices found for a 1-night stay for 2 adults at Ace Hotel New York on Jun 29, 2025 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ace Hotel New York have an airport shuttle?

Airport shuttle services are not available at Ace Hotel New York.

How close is Ace Hotel New York to the beach?

This hotel is 19.2 mi (52-min drive) from Coney Island Beach.

Does Ace Hotel New York offer free breakfast?

Free breakfast isn’t provided at Ace Hotel New York, but cooked-to-order breakfast is offered for a fee of between USD 15 and 30 per person. It's available every day from 7:30 AM to 11:30 AM.

Is there a casino at Ace Hotel New York?

No, there is no casino at this hotel, but Resorts World Casino (19-min drive) is nearby.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; Check-in end time: noon.

Is there free parking at Ace Hotel New York?

Free parking is not available at this hotel. Self parking is available for USD 75 per day.

Does Ace Hotel New York have a pool?

Ace Hotel New York does not have a pool.

Does Ace Hotel New York have a restaurant?

Yes, there is a restaurant on site.

Does Ace Hotel New York have a spa?

There are no spa services available at this hotel.

How close is Ace Hotel New York to downtown New York?

Ace Hotel New York is 2.5 mi away from New York.

Ace Hotel New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 464 out of 1002 reviews
Rating 8 - Good. 240 out of 1002 reviews
Rating 6 - Okay. 142 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanae

Stayed 2 nights in Mar 2025

10/10 Excellent

Wang

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Dina

Business traveler
.
Stayed 1 night in Feb 2025

10/10 Excellent

Natalie, Forest Park

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel! Stayed in a 2 queen room and we had so much space. The location is central to so many great areas and less than a block from the subway. I will be back to stay here again. Zero complaints!
Stayed 3 nights in Feb 2025

2/10 Terrible

tiffany

Disliked: Property conditions & facilities
Dates run down and not clean - no hot water
Stayed 2 nights in Feb 2025

4/10 Poor

Alanna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lights in the bathroom did not work - we had 0 lighting in the bathroom and had to keep all the doors open and move a lamp into the room from the bedside for light. There was stained splatter on the wall next to the toilet in the bathroom. The tub wouldn’t drain properly and we were standing in a pool of water while we showered. The shampoo, conditioner and body wash bottles were not full in the shower. There was no coffee in the room. The mattress was uncomfortable. The room was extremely dark (aside from bathroom) and it was hard to do makeup anywhere in the room in the evenings. For $1500 for 4 nights we expected a much more comfortable stay than this, with much better amenities. The space felt dim, dingy and in need of lots of attention.
Stayed 4 nights in Feb 2025

10/10 Excellent

lawrence

Traveled with family
Liked: Amenities, property conditions & facilities
Great spot! Lobby awesome! Food options, room is great . Booked the loft suite it was huge.
Stayed 5 nights in Feb 2025

10/10 Excellent

John

Stayed 4 nights in Feb 2025

8/10 Good

Marybeth

Stayed 3 nights in Jan 2025

8/10 Good

Hans

Stayed 1 night in Feb 2025

8/10 Good

Kuldip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Christopher

Stayed 1 night in Feb 2025

4/10 Poor

Chad

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Quality of rooms continues to decline. This time the room was "bombed" with a cheap air freshener/carpet powder upon entry, heat was uncontrollably hot, roach scurried across my desk as I worked at computer.
Stayed 2 nights in Feb 2025

8/10 Good

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SLICK

The Ace Hotel and staff made our stay so memorable. Such a cool spot with easy access to everything you need and would want to see in New York. The bar was slick and the bartender was excellent. Two days I was lucky enough to have space in the gym for yoga. Morning coffees and pastries were delicious and the daily cleaning service always made the room so inviting at the end of a long sightseeing day. I would recommend the Ace Hotel to all. Thanks New York. Til next time. D
Stayed 3 nights in Feb 2025

10/10 Excellent

Paige

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fantastic stay once again! Freddy at the front desk (in particular) is friendly and warm; all staff are the same! Clean as a pin, comfy bed. Lighting is mood. Terrific location for getting uptown or downtown, east or west. Recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ace Hotel is an experience! Lovely stay, very clean and comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ainsley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela, Washington

Stayed 2 nights in Feb 2025

8/10 Good

Shirell

Stayed 4 nights in Feb 2025

2/10 Terrible

Tobias

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Cherie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Friendly staff, delicious morning coffee, room as advertised. Our room was right by the elevator but noise level was perfectly reasonable. Would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Chloé

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Louisa

Stayed 2 nights in Feb 2025

8/10 Good

Linda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025