2/10 Terrible
Crissy
Traveled with family
Apr 20, 2025
So many things wrong with this place. Room was unclean when we checked in. Dirty bathroom tub/shower and carpets. We sent pics to them and Expedia. We payed for extra for early check in and didn’t get into a replacement room till after 5:30. They don’t have a customer service person to talk to only text and they would not give us a refund. They provided a replacement option and said that unit also had carpet issues. Smelled so bad we left and booked another hotel. They said we couldn’t get a refund since we “checked in”. We walked in and took pics of place and took bags and left and they said that’s a “check in” Awful experience and wouldn’t recommend due to uncleanliness and lack of customer service!
Crissy
Stayed 4 nights in Apr 2025