4/10 Malo
JANET S.
4 abr. 2024
No le gustó: Limpieza
Not what is seems! Think Twice!
The inability to check-in even 1 min. early when the condo was clearly cleaned is not inviting & down right irritating! The ottoman had significant rips & tears; balcony furniture only 2 chairs for the table; dried food on small table; thermostat kept auto-adjusting to 76° every hour; the dryer took 4 hours to dry a few towels; the matresses are deep pockets but the sheets aren't so they kept coming off all night; and when we took the sheets off (per your requirements), one mattress pad had blood stains & the other one had a bright yellow stain on it. The only redeeming thing about this condo was we had a view of the ocean & there were plenty of luggage carts. When you call or text to try to get help, Vacasa reps just keep apologizing. We did get one repair man to oil the squeaking bathroom fan. Oh, and you MUST enter your checkout date on the TV to get it to work. Everything is MUCH more complicated than it needs to be! And the walls/ceiling must be paper-thin b/c we heard the people above us constantly moving furniture or talking horribly to their children. We've been coming to this area for many years. This was by far the worst experience to date.
JANET S.
Se hospedó 7 noches en marzo de 2024