2/10 Terrible
Tracy J.
5 sept. 2025
Horrible experience! When we arrived on the 20th there was an overwhelming odor. We contacted the local manager who told us it was cleaning chemicals creating the odor. They sent maintenance to run an ionizer for 2 hours while we went out to eat. When we returned the odor was still too much for us, but management was unreachable. I slept in my car that night. The next morning, still unable to reach management, I contacted customer service letting them know we were leaving the property. They informed us they would not move us to a different property and refused to give us any type of reimbursement, which I wanted to use to book another rental. So, we left on the 21st at 10:30am and headed home. We could not stay in the home because of the overwhelming smell. Afterward, we contacted Vrbo, who informed us the owner would be the one to make the decision about any type of refund, but the owner was still refusing to give us any type of refund. I would never book this house again.
Tracy J.
Se hospedó 6 noches en agosto de 2025















