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Best Western Ontario Mills Mall

2.5 star property
Hotel near Ontario Mills Shopping Mall, connected to a shopping center in Ontario

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Photo gallery for Best Western Ontario Mills Mall

Welcome to Best Western, where a beautiful entrance sets the tone for a great stay.
Relax by the two pools, surrounded by a patio and lush greenery.
Classic hotel exterior with a symmetrical facade and well-manicured grounds.
Classic design with a large bed, sofa, and desk, set against a backdrop of framed artworks and a chandelier.
Welcome to our reception area, featuring a reception desk with a TV and framed artwork, alongside a window with a view.

Popular amenities

  • Hot Tub
  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
4395 Ontario Mills Pkwy, Ontario, CA, 91764
  • Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Toyota Arena
    ‪15 min walk‬
  • Ontario Convention Center
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Accessible bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ontario

Heart of Ontario.Within a 5-minute walk of the hotel, you'll find Ontario Mills Shopping Mall and iFLY Indoor Skydiving - Ontario. Toyota Arena and Villaggio Nail Spa are also within 2 miles (3 km).

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.1 miles
  • Toyota Arena - 15 min walk - 0.8 miles
  • Ontario Convention Center - 3 min drive - 3.3 miles
  • Rancho Cucamonga Epicenter - 4 min drive - 3.5 miles
  • Victoria Gardens - 5 min drive - 4.0 miles

Getting around

  • Upland Station - 8 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 6 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪In-N-Out Burger - ‬3 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪SomiSomi - ‬17 min walk

About this property

Best Western Ontario Mills Mall

Hotel near Ontario Mills Shopping Mall, connected to a shopping center in Ontario
Best Western Ontario Mills Mall offers its guests an outdoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 797 square feet (74 square meters) and includes conference space. The business-friendly Best Western Ontario Mills Mall also features multilingual staff, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This Ontario hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 4 levels
  • 797 sq ft of conference space
  • 74 sq m of conference space
  • Full breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
Best Western Ontario Mills Mall offers 105 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

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  • Breakfast included
  • Pet friendly
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay) plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ayres Inn Ontario Mills Mall
Ayres Ontario Mills Mall
Ayres Hotel Ontario Mills Mall
Ayres Inn Suites Ontario at the Mills Mall
Best Western Ontario
Ontario Mills Mall Ontario
Best Western Ontario Mills Mally
Best Western Ontario Mills Mall Hotel
Ayres Hotel Ontario at the Mills Mall
Best Western Ontario Mills Mall Ontario
Best Western Ontario Mills Mall Hotel Ontario

Frequently asked questions

How close is Best Western Ontario Mills Mall to the airport?

Best Western Ontario Mills Mall is 3.1 mi (6-min drive) away from the Los Angeles - Ontario Intl. Airport (ONT) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Ontario Mills Mall?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Best Western Ontario Mills Mall on Jul 30, 2025 start from $127.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Ontario Mills Mall have an airport shuttle?

Airport shuttle services are not available at Best Western Ontario Mills Mall.

Does Best Western Ontario Mills Mall offer free breakfast?

Best Western Ontario Mills Mall offers free full breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western Ontario Mills Mall?

No, there is no casino at this hotel.

What time is check-in at Best Western Ontario Mills Mall?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs USD 30 (subject to availability).

Is there free parking at Best Western Ontario Mills Mall?

This hotel offers free self parking.

Does Best Western Ontario Mills Mall have a pool?

Best Western Ontario Mills Mall features an outdoor pool.

Does Best Western Ontario Mills Mall have a spa?

There are no spa services available at this hotel.

How close is Best Western Ontario Mills Mall to downtown Ontario?

Best Western Ontario Mills Mall is 5.5 mi away from Ontario.

Best Western Ontario Mills Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 293 out of 432 reviews
Rating 8 - Good. 90 out of 432 reviews
Rating 6 - Okay. 26 out of 432 reviews
Rating 4 - Poor. 14 out of 432 reviews
Rating 2 - Terrible. 9 out of 432 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Treniece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to update their website about having a shuttle service. I was told they do not by the front desk
Stayed 5 nights in Apr 2025

10/10 Excellent

Cheryl

Stayed 1 night in Apr 2025

10/10 Excellent

Majasyn

Stayed 4 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor. 12 pm checkout was nice. Hot tub nice. Close to restaurants. Good price.
Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Location seemed a bit sketchy but the actual hotel was quiet and staff were friendly.
Stayed 1 night in Mar 2025

8/10 Good

Courtney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast and location were great, bed was comfortable. Large room.
Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Angenette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Erica

Stayed 2 nights in Apr 2025

10/10 Excellent

Maurice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Kijana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ingrid

Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Brian

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome sleep!
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Very convenient for shopping at Ontario Mills Mall. Good breakfast
Stayed 2 nights in Mar 2025

8/10 Good

Vincent

Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very jelpful
Stayed 1 night in Mar 2025

10/10 Excellent

Axel

Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here. First time was because of the price. Second time was because we enjoyed our stay. We will be back next year.
Stayed 2 nights in Mar 2025

10/10 Excellent

James, DeFuniak Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels are nice good size free breakfast. Staff is amazing.
Stayed 4 nights in Feb 2025

10/10 Excellent

Aleksandr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Stayed 4 nights in Feb 2025