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SureStay Hotel by Best Western Ontario Airport

2.5 star property
Hotel near Ontario Convention Center in Ontario

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Reception
Business center
Iron/ironing board, free cribs/infant beds, free rollaway beds
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
3201 East Centrelake Drive, Ontario, CA, 91761
  • Place, Ontario Convention Center
    ‪2 min drive‬
  • Place, Toyota Arena
    ‪2 min drive‬
  • Place, Ontario Mills Shopping Mall
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪15 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(77 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(74 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ontario

Guasti stay.Your stay at this Guasti hotel places you within 3 miles (5 km) of Toyota Arena and Ontario Convention Center. Topgolf and Cucamonga-Guasti Regional Park are also within 3 miles (5 km).

What's nearby

  • Ontario Convention Center - 2 min drive - 1.7 miles
  • Toyota Arena - 2 min drive - 1.2 miles
  • Ontario Mills Shopping Mall - 3 min drive - 2.1 miles
  • LoanMart Field - 5 min drive - 5.3 miles
  • Victoria Gardens - 5 min drive - 5.8 miles

Getting around

  • Upland Station - 7 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 4 min drive

Restaurants

  • ‪Topgolf - ‬3 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Black Angus Steakhouse - ‬3 min drive
  • ‪Starbucks - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel near Ontario Convention Center in Ontario
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite business center. An outdoor pool, a vending machine, and coffee/tea in a common area are also featured at SureStay Hotel by Best Western Ontario Airport. Self parking is free.

This Ontario hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

How close is SureStay Hotel by Best Western Ontario Airport to the airport?

SureStay Hotel by Best Western Ontario Airport is 1.5 mi (4-min drive) away from the Los Angeles - Ontario Intl. Airport (ONT) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Ontario Airport?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ontario Airport on Nov 4, 2025 start from $85.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Ontario Airport have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Ontario Airport.

Does SureStay Hotel by Best Western Ontario Airport offer free breakfast?

SureStay Hotel by Best Western Ontario Airport offers free continental breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at SureStay Hotel by Best Western Ontario Airport?

No, there is no casino at this hotel.

What time is check-in at SureStay Hotel by Best Western Ontario Airport?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at SureStay Hotel by Best Western Ontario Airport?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Ontario Airport have a pool?

SureStay Hotel by Best Western Ontario Airport features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does SureStay Hotel by Best Western Ontario Airport have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Ontario Airport to downtown Ontario?

SureStay Hotel by Best Western Ontario Airport is 3.9 mi away from Ontario.

Reviews

SureStay Hotel by Best Western Ontario Airport Reviews

8.2

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 490 out of 1005 reviews
Rating 8 - Good. 252 out of 1005 reviews
Rating 6 - Okay. 140 out of 1005 reviews
Rating 4 - Poor. 78 out of 1005 reviews
Rating 2 - Terrible. 45 out of 1005 reviews

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick night
Stayed 1 night in Sep 2025

2/10 Terrible

Sandie

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely dirty and Mike at reception was unprofessional
Stayed 5 nights in Jul 2025

10/10 Excellent

Norma

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exelent
Stayed 3 nights in Jul 2025

2/10 Terrible

Jerry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
my daughter was locked in the bathroom
Stayed 3 nights in Jul 2025

2/10 Terrible

Touria, North Arlington

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say, the reviews are very deceiving on this property! This was a complete disaster, the breakfast is terrible we had to go to ihop every day for breakfast. The rooms are super old, sheets are stained and rug smells so bad. We had to change the first room because one there were dirty socks sitting by the bed and two it was facing the highway so you heard traffic all night long. The second room wasn’t as mound but cleanliness is an issue plus the place is really run down literally nothing works. The cards have to constantly be re activated as they quickly demagnetize no matter how careful you are with them. No cleaning or room service in all the 4 nights we were there. No garbage cans anywhere on the 3rd floor, I don’t know where they expect you to put garbage?? Honestly this was a complete flop
Stayed 4 nights in Jul 2025

6/10 Okay

Basak

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is super close to Convention Center, 6 min drive only. However rooms are not updated. We were part of the group. Bathroom has sliding door and it was so hard to close and open on our room so we requested a room change. Our friend's room was infested with ants. They requested a change too. Property accommodate both request in next day. Breakfast does not have many options. Only option is bread, butter and cheese along with cereal. No eggs, no waffle machines etc.
Stayed 5 nights in Jul 2025

6/10 Okay

Andrea, Clovis

Traveled with family and small children
Liked: Staff & service
Good hotel, a little old with a complicated elevator
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Ok for a quick stay not a long one

Bathroom was very subpar. The shower was makeshift with plaster still around the rim. Water pressure was bad and the toilet leaked
Stayed 1 night in Jul 2025

10/10 Excellent

Evalina

Stayed 1 night in Jun 2025

4/10 Poor

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Martha

Traveled with partner
Liked: Staff & service
Missing coffee creamer sugar in room Trash can liners and old towels Had to go out and buy me two for my husband and I to use because the ones in room were old and yellowish
Stayed 1 night in Jul 2025

6/10 Okay

Shannon

Liked: Staff & service, amenities
The check in staff was so incredible! The room was run down, old and needing some TLC.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

ROMEO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good experience, very friendly, very very helpful, and overall great stay, my family was pleased, Thank you so much!
Stayed 2 nights in Jul 2025

8/10 Good

Audreana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish breakfast had real food. More sausage eggs bacon n so on. Cereal n oatmeal not enough.
Stayed 6 nights in Jun 2025

10/10 Excellent

Nima, livermore

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jun 2025

10/10 Excellent

Gerardo

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Isabella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the nicest and check in is so easy!! I felt super safe in this area and would come here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful one night stay!
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Traveled with family
The hotel's prime location is its greatest advantage, situated conveniently near the airport, event area, and restaurants.
Stayed 2 nights in Jun 2025

4/10 Poor

Ruben, El Paso

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and we needed to request towel. So disappointed that we checked out early.
Stayed 3 nights in Jun 2025

2/10 Terrible

Zina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have stayed in my whole life. Lowest star from customer service, professional demeanor of front staff, cleanliness, all broken , elevator so old and dirty, card had to be reissued 3x as can’t use to go to 3rd floor. Breakfast terrible just oatmeal and bread. No stocks since we stayed Monday to Sunday. Trash towels toiletries only provided once we stayed 3 nights. Just overall a really bad experience no ice maker for 3 days in a 100 degrees weather. Just bottom line the worst hotel ever
Stayed 3 nights in Jun 2025

6/10 Okay

Kristy

Liked: Staff & service
The gentlemen that checked us in was so super nice and friendly. The room itself was OK. The bathroom was dirty. There was leftover hair in the shower and sink floors look like they were not cleaned. The bed was pretty comfortable and clean.
Stayed 1 night in Jun 2025