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Sofitel London St James

5.0 star property
Family-friendly 5-star hotel near London Eye

Choose dates to view prices

Photo gallery for Sofitel London St James

Exterior
Turkish bath, body treatments, hydrotherapy, aromatherapy, body wraps
Interior
Suite, 1 King Bed (St James Suite Separate Lounge/Dining) | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Breakfast, lunch, dinner served; French cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pet friendly
  • Gym

Explore the area

Map
6 Waterloo Place, London, England, SW1Y 4AN
  • Piccadilly Circus
    ‪3 min walk‬
  • Leicester Square
    ‪4 min walk‬
  • Trafalgar Square
    ‪4 min walk‬
  • London (LCY-London City)
    ‪25 min drive‬

Room options

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (St James Suite Separate Lounge/Dining)

  • 850 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed

9.8 out of 10
Exceptional
(17 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 Queen Bed

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

10.0 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed (Prestige, Separate Living Room)

10.0 out of 10
Exceptional
(4 reviews)
  • 645 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Twin Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Opera Separate Lounge/Dining Space)

8.0 out of 10
Very good
(1 review)
  • 1173 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed with Sofa bed (Lounge Space, Waterloo Place View)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

London

London City Centre stay.At this London City Centre hotel, you'll be well placed to visit Piccadilly Circus and Trafalgar Square, both within a 5-minute walk. Also, Leicester Square is within half a mile (1 km) and Buckingham Palace is within 2 miles (3 km).

What's nearby

  • Piccadilly Circus - 3 min walk - 0.2 miles
  • Leicester Square - 4 min walk - 0.3 miles
  • Trafalgar Square - 4 min walk - 0.3 miles
  • Buckingham Palace - 12 min walk - 0.7 miles
  • London Eye - 18 min walk - 1.0 mile

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Station - 8 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪St. James's Market - ‬3 min walk
  • ‪Ole & Steen - ‬3 min walk
  • ‪IoD - Institute of Directors - ‬1 min walk
  • ‪Estiatorio Milos - ‬1 min walk
  • ‪Shoryu Ramen Regent Street - ‬1 min walk

About this property

Sofitel London St James

Family-friendly 5-star hotel near London Eye
Sofitel London St James offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 12 meeting rooms, and limo/town car service. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Sofitel London St James. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 183 guestrooms or units
  • 6 levels
  • 604 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel London St James offers 183 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. Cable television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (GBP 60 per day)
  • Secured, covered valet parking on site (GBP 60 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 45-inch HDTV with cable channels
  • iPod dock

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 60.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 38 per person
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Covered self parking fee: GBP 60 per day
  • Covered valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sofitel James
Sofitel London
Sofitel London James
Sofitel London St
Sofitel London St James
Sofitel St
Sofitel St James
Sofitel St James Hotel
Sofitel St James Hotel London
St James Sofitel London
Accor St James London
Sofitel London St James England
Sofitel St James London Hotel London
Sofitel London St James Hotel
London Sofitel St James
Sofitel London St James Hotel
Sofitel London St James London
Sofitel London St James Hotel London

Frequently asked questions

How close is Sofitel London St James to the airport?

Sofitel London St James is 10.2 mi (41-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Sofitel London St James?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Sofitel London St James on Aug 5, 2025 start from $499.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sofitel London St James have an airport shuttle?

Airport shuttle services are not available at Sofitel London St James.

Does Sofitel London St James offer free breakfast?

Free breakfast isn’t provided at Sofitel London St James, but English breakfast is offered for a fee of GBP 38 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Sofitel London St James?

No, there is no casino at this hotel.

What time is check-in at Sofitel London St James?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sofitel London St James?

Free parking is not available at this hotel. Self parking is available for GBP 60 per day, and valet parking for GBP 60 per day.

Does Sofitel London St James have a pool?

Sofitel London St James does not have a pool.

Does Sofitel London St James have a restaurant?

Sofitel London St James is home to Wild Honey St James, which features French cuisine.

Does Sofitel London St James have a spa?

This hotel has a spa, which features Ayurvedic treatments, mani/pedis, and facials.

How close is Sofitel London St James to downtown London?

Sofitel London St James is 0.2 mi away from London.

Sofitel London St James Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 808 out of 1000 reviews
Rating 8 - Good. 145 out of 1000 reviews
Rating 6 - Okay. 31 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

melissa

Stayed 3 nights in Mar 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent the staff were friendly and attentive without being intrusive. Would certainly recommend and will definatley return
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Sofitel London St. James was excellent. The staff were very attentive and swift in terms of my requests. And there is a staff member named Jinny who was especially helpful. She showed my family the whole hotel and even made a reservation for the dinner at the restaurant. Plus, she gave us all information about the history of the building itself.
Stayed 2 nights in Mar 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here! It’s fantastic!

Fantastic! I loved staying here and it was hard to leave. Wonderful location, and a beautiful property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with always accommodating staff. Will always return her whenever in town.
Stayed 4 nights in Feb 2025

10/10 Excellent

Reiko

Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Amenities
We came to the hotel to celebrate a birthday and a wedding anniversary and the staff couldn’t have been nicer. They put two pieces of cake in our bedroom and gave us a handwritten card saying congratulations. The area around the hotel is lovely, very walkable, and so easy to get to shows.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Staff friendly and super efficient. Wonderful food. Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Leigh-Annah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 year Anniversary surprise

Stayed for our 10year Anniversary and it was wonderful! Fantastic service and beautiful room. We ate at Wild Honey which was incredible.. one of the best hotels and restaurants in London.
Stayed 1 night in Jan 2025

10/10 Excellent

Elke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Overnight Theatre Visit

Everything was perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Very clean, great spa.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Top class from reception to consiegr Concierge to room attendant and cleaning and wait staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Gavin

Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient 5 star hotel in walking distance to some of London's best shopping and key attractions like Buckingham Palace. Staff super helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at the Sofitel St James. The staff was very accommodating and so just so nice. Everyone had such a positive attitude and really seemed to enjoy their job. The location is great and I have nothing negative to say about our stay. Property was excellent and the shower is amazing in the room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel

Great hotel in the heart of London. Fantastic staff, clean and comfortable rooms. Have stared here before and will do so again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel!

LOVED my stay! Highly recommend this hotel for anyone coming to London. Will definitely stay there again on my next trip
Stayed 3 nights in Aug 2024