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Crowne Plaza Lansing by IHG

3.5 star property
3.5-star hotel near Lansing Mall

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Photo gallery for Crowne Plaza Lansing by IHG

Exterior
Interior
Exterior
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
925 S Creyts Rd, Lansing, MI, 48917
  • Place, Lansing Mall
    ‪4 min drive‬
  • Place, Regal Lansing Mall
    ‪4 min drive‬
  • Place, Lansing Center
    ‪6 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Worklife, Comm Access)

Room, 1 King Bed, Roll-in Shower (Worklife, Comm Access) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Roll-in Shower (Worklife, Comm Access)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Worklife, Walk-In Shower)

Room, 1 King Bed, Corner (Worklife, Walk-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Corner (Worklife, Walk-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Worklife, Bath Shower Combo)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Worklife, Bath Shower Combo)

8.0 out of 10
Very good
(1 review)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Worklife)

Standard Room, 2 Queen Beds (Worklife) | Room amenity

Standard Room, 2 Queen Beds (Worklife)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Worklife Walk-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Worklife Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lansing

Waverly stay.With a stay at this Waverly hotel, you'll be within 2 miles (3 km) of Lansing Mall and 6 miles (10 km) of Michigan State Capitol. Lansing Center is within 6 miles (10 km) and Adado Riverfront Park is within 9 miles (15 km).

What's nearby

  • Horrocks Farm Market - 4 min drive - 4.0 miles
  • Lansing Mall - 4 min drive - 1.8 miles
  • Regal Lansing Mall - 4 min drive - 2.0 miles
  • Michigan State Capitol - 6 min drive - 6.2 miles
  • Lansing Center - 6 min drive - 6.5 miles

Getting around

  • East Lansing Station - 12 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Hibachi Buffet - ‬4 min drive
  • ‪Cheddar's Scratch Kitchen - ‬4 min drive
  • ‪Qdoba Mexican Eats - ‬4 min drive

About this property

Crowne Plaza Lansing by IHG

3.5-star hotel near Lansing Mall
Crowne Plaza Lansing by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 15 meeting rooms. Event space at this hotel measures 17049 square feet (1584 square meters) and includes conference space. The business-friendly Crowne Plaza Lansing by IHG also features a vending machine, concierge services, and room service (during limited hours). Self parking is free.

This 3.5-star Lansing hotel is smoke free.

  • 1 building
  • 209 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 17049 sq ft of conference space
  • 1584 sq m of conference space
  • Built in 1982
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Lansing by IHG offers 209 accommodations with safes and coffee/tea makers. 47-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lansing hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Entertainment

  • 47-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Hot tub
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Lansing West
Crowne Plaza Lansing West
Lansing Sheraton
Lexington Hotel Lansing
Sheraton Lansing
Crowne Plaza Lansing West Hotel
Crowne Plaza Lansing West
Crowne Plaza Lansing by IHG Hotel
Crowne Plaza Lansing an IHG Hotel
Crowne Plaza Lansing by IHG Lansing
Crowne Plaza Lansing West an IHG Hotel
Crowne Plaza Lansing by IHG Hotel Lansing

Frequently asked questions

How close is Crowne Plaza Lansing by IHG to the airport?

Crowne Plaza Lansing by IHG is 11.1 mi (17-min drive) away from the Lansing, MI (LAN-Capital Region Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Lansing by IHG?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Lansing by IHG on Jan 6, 2026 start from $130.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Lansing by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Lansing by IHG.

Does Crowne Plaza Lansing by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Lansing by IHG, but cooked-to-order breakfast is offered for a fee of between USD 10 and 20.00 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Crowne Plaza Lansing by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Lansing by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Lansing by IHG?

This hotel offers free self parking.

Does Crowne Plaza Lansing by IHG have a pool?

Crowne Plaza Lansing by IHG features an indoor pool. Guests can enjoy pool access from 5:00 AM to 11:00 PM.

Does Crowne Plaza Lansing by IHG have a restaurant?

Crowne Plaza Lansing by IHG is home to Bordeaux, which features American cuisine and light fare.

Does Crowne Plaza Lansing by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Lansing by IHG to downtown Lansing?

Crowne Plaza Lansing by IHG is 4.4 mi away from Lansing.

Crowne Plaza Lansing by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 346 out of 564 reviews
Rating 8 - Good. 159 out of 564 reviews
Rating 6 - Okay. 41 out of 564 reviews
Rating 4 - Poor. 11 out of 564 reviews
Rating 2 - Terrible. 7 out of 564 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Silke

Liked: Cleanliness, amenities, property conditions & facilities
The new rooms are beautiful and comfortable! The staff is very friendly an pleasant.
Stayed 2 nights in Nov 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Kimber

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Was under construction, only one elevator working. The water pressure was so poor- hard to shower.
Stayed 1 night in Aug 2025

8/10 Good

Peter

Stayed 2 nights in Jul 2025

6/10 Okay

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
The tv had two channels and would never connect to the internet.
Stayed 1 night in Jul 2025

10/10 Excellent

Yenevit

Stayed 2 nights in Jul 2025

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Dennis, Santiago

Liked: Cleanliness, staff & service, amenities
Nice quiet location, lots of parking space, easy access, great waiter and bar man ( Joe G.), give him a pay raise or promotion!!!
Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was included in My reservation. But the hotel added the breakfast to my bill. The person checking me out did not know how to fix it. I’m waiting for the correction. Otherwise everything was fine.
Stayed 2 nights in Jul 2025

8/10 Good

brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities they have are great for family fun
Stayed 2 nights in Jun 2025

10/10 Excellent

Jimmy

Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for graduation weekend. Terrific property! The team was warm, welcoming and accommodating. Clean, comfortable environment, easy parking and so close to campus for the festivities.
Stayed 1 night in May 2025

10/10 Excellent

Jermaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Fariha M.

Stayed 1 night in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best family hotel near MSU for graduation.
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
The staff was great. Very polite and professional. They fully accommodated my daughter’s graduation party. I will absolutely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Irfan, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please add complimentary water to the room
Stayed 1 night in May 2025

8/10 Good

Velda Ann

Stayed 1 night in May 2025

10/10 Excellent

Shamekia

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

rose

Stayed 1 night in Apr 2025

2/10 Terrible

Judith

DISPLEASURE WITH HOTELS.COM

We have stayed at Crowne Point before and they have always been wonderful. This review is regarding HOTELS.COM. I needed to cancel my reservation the day of my scheduled visit. The reason being the weather was terrible with high winds, rain and lightning. I was not comfortable leaving home. I called the number provided on Google. This number was connected to a TOY MANUFACTURER! I called yet another number I found on Google and a lady answered but had to transfer me to another department due to the nature of my request. Once transferred, I was disconnected immediately. The following day I called same phone numbers found on Google...once again, the TOY MANUFACTURER! I contacted Crowne Pointe in Lansing to explain my cancelation and they said they understood but couldn't do anything re: my refund of $161.28 due to canceling the day of the reservation PLUS I paid HOTELS.COM; not Crowne Pointe. I feel I'm due the return due to the reason being the terrible weather (National Weather Advisory had issued warnings). HOTELS.COM has terrible customer service! I'd rather make my own reservation than go through them. You can't talk to a real human being. They don't provide a valid phone number. The Virtual Operator is of no help as it eventually disenables any further conversation and will not transfer you to a real/live CSR. There is NO way to speak to someone. I will make sure to tell my vacationing friends to avoid HOTELS.COM & I encourage you to do the same.
Stayed 1 night in Apr 2025