After a frustrating start, we totally relaxed. Not our first trip to Kona and not our first VRBO rental however, upon landing I still had not received the access code to the unit. I called the management company and a snooty gentleman informed me (3 times) that I had to wait til 4pm to receive the code, because that was check in time and that I was not to go to the condo until 4pm Umm, yeah I am aware but other rentals have always sent the code the night before, just wanted to make sure I hadn't missed the email. Anywho, I did get code emailed to me after I hung up.
Once we arrived at the complex (after 4pm), we walked around aimlessly for 30 minutes or so as there was no. Complex map sent with the email confirmation (this was frustrating) and we were trying to figure out which unit we would be staying in. Once we arrived I received 2 texts from the management company, checking in and making sure I had what we needed.
The condo itself is dated but the views are phenomenal, picture perfect. Washer and dryer are small but enough to wash 3 beach towels at a time. The Murphy bed in the living room is the best as it allowed us to sleep with the sliding door open to the sounds of the crashing waves. The bedroom is big enough but our 6yr slept there. The bedroom closet smells musty. One of the extra pillows had what looked like mold or mildew, so we didnt touch those. Beach chairs, umbrella and extra bags were available.
On the upside, location is great. Walking distance to the Alli'i strip (about 6 minutes). Once we figured out the pool situation (key needed to get in and out) our daughter enjoyed it. Bbq area is clean. Security walks around after 10pm. It's a safe location. I would stay here again.