2/10 Terrible
David F.
16 abr. 2025
No le gustó: Limpieza
Horrific
What a terrible experience. We arrived late at night, due to flights. Get in late, jet lagged, and find the unit literally crawling with roaches. They were everywhere. In the bed, on the walls, in kitchen cabinets, on the headboard, windows, bathroom, sink. Everywhere. Wife goes to sleep I stay up killing these things that crawl out of hiding places every fifteen minutes. Send a note to property owner the next day, they apologize and say their on site team will contact me. No one contacts me. I get their phone number and text them about the issue, and they tell me they just sprayed for roaches and it’s typical for them to come out of hiding places the next day, but it should be better. Fine. Next day, still roaches. I contact them again, and get the response that this happens on an island and recommend I go out and buy traps to deal with any remaining cockroaches. Despite another note to property owner, there is no response. For the remaining two weeks, no response from the owner. I have been to Maui close to a dozen times, and other tropical islands, I get that bugs are a part of life and you can’t avoid it. This was not that random encounter. We had roaches every day. Infestation. Roaches in the oven clock the entire trip which was so gross. So disappointing that there was no response from the owner. And that their way of dealing with this is to tell the renter to go buy insect traps. Horrific. I would not recommend anyone stay here, or with any property of the owner.
David F.
Se hospedó 14 noches en marzo de 2025