6/10 Okay
Henry
Traveled with partner
Apr 23, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place BUT Average / below average quality food - just like any secrets resorts.
If you travel a lot in higher end resorts, you know you go to Secrets because of the beautiful landscapes and resort vibe overall, but not the food.
Be very careful the fish and some of the meats. Boyfriend and I both got sick from the Japanese restaurant (like throwing up the food kind of sick). This is the second time this happens at a Secrets resort- same thing happened at Secrets Akumal a couple of years back.
The place is absolutely beautiful though- many options for pools and walks and beach and activities if you want to be entertained. The resort is big and fun to walk through at night, total beach jungle luxury vibe. Great place for photos too.
The resort lacks bathrooms!! We were very surprised most bathroom locations had one single stall only and not easy to get to from the main pool / beach. There was always a line.
We booked a regular room and ended up upgrading to ocean front to be closer to the beach - it was worth the access they give you to their upgraded services for the quieter pool and lounge, so if you are into more of a chill/ not loud music vibe, the upgrade is worth it.
Service is also average- other resorts are more attentive to help with towels or get you drinks service when you go to the pool / beach and sit down or are looking for a place.
Beach had seaweed & windy every day. Maybe just the weather.
So depending on how picky you are… now you know!
Henry
Stayed 4 nights in Apr 2025