Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property
4-star hotel near Fashion Mall at Keystone, connected to a shopping center

Choose dates to view prices

Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Terrace/patio
Lobby
Indoor pool
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8787 Keystone Crossing, Indianapolis, IN, 46240
  • Place, Fashion Mall at Keystone
    ‪1 min walk‬
  • Place, Wine and Canvas
    ‪9 min walk‬
  • Place, Fastimes Indoor Karting
    ‪2 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪35 min drive‬

Room options

Traditional Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(84 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds

8.6 out of 10
Excellent
(109 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(123 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Indianapolis

In suburbs.You'll be steps from Fashion Mall at Keystone and within a 10-minute walk of Wine and Canvas. Castleton Square and Dave & Buster's are also within 3 miles (5 km).

What's nearby

  • Fashion Mall at Keystone - 1 min walk - 0.1 miles
  • Wine and Canvas - 9 min walk - 0.5 miles
  • Fastimes Indoor Karting - 2 min drive - 0.9 miles
  • Barbara S. Wynne Tennis Center - 6 min drive - 2.2 miles
  • Indiana Convention Center - 26 min drive - 22.5 miles

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis Intl. Airport (IND) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Crumbl Cookies - ‬9 min walk
  • ‪Sheraton Club Lounge - ‬1 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

4-star hotel near Fashion Mall at Keystone, connected to a shopping center
Sheraton Indianapolis Hotel at Keystone Crossing offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 29 meeting rooms. Event space at this hotel measures 7344 square feet (682 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Indianapolis Hotel at Keystone Crossing. Parking is available for a fee.

This 4-star Indianapolis hotel is smoke free.

  • 395 guestrooms or units
  • 12 levels
  • 2 buildings
  • 7344 sq ft of conference space
  • 682 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Indianapolis Hotel at Keystone Crossing offers 395 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 29 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
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Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
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Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Frequently asked questions

How close is Sheraton Indianapolis Hotel at Keystone Crossing to the airport?

Sheraton Indianapolis Hotel at Keystone Crossing is 30.6 mi (35-min drive) away from the Indianapolis Intl. Airport (IND) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Indianapolis Hotel at Keystone Crossing?

As of Jan 15, 2026, prices found for a 1-night stay for 2 adults at Sheraton Indianapolis Hotel at Keystone Crossing on Jan 25, 2026 start from $100.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Indianapolis Hotel at Keystone Crossing have an airport shuttle?

Airport shuttle services are not available at Sheraton Indianapolis Hotel at Keystone Crossing.

Does Sheraton Indianapolis Hotel at Keystone Crossing offer free breakfast?

Free breakfast isn’t provided at Sheraton Indianapolis Hotel at Keystone Crossing, but full breakfast is offered for a fee of USD 18 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sheraton Indianapolis Hotel at Keystone Crossing?

No, there is no casino at this hotel.

What time is check-in at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Indianapolis Hotel at Keystone Crossing?

Free parking is not available at this hotel. Self parking is available for USD 20 per day, and valet parking for USD 29 per night.

Does Sheraton Indianapolis Hotel at Keystone Crossing have a pool?

Sheraton Indianapolis Hotel at Keystone Crossing features an indoor pool.

Does Sheraton Indianapolis Hotel at Keystone Crossing have a restaurant?

Yes, there is a restaurant on site.

Does Sheraton Indianapolis Hotel at Keystone Crossing have a spa?

There are no spa services available at this hotel.

How close is Sheraton Indianapolis Hotel at Keystone Crossing to downtown Indianapolis?

Sheraton Indianapolis Hotel at Keystone Crossing is 10.5 mi away from Indianapolis.

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 918 out of 1345 reviews
Rating 8 - Good. 225 out of 1345 reviews
Rating 6 - Okay. 81 out of 1345 reviews
Rating 4 - Poor. 53 out of 1345 reviews
Rating 2 - Terrible. 68 out of 1345 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Oct 2025

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to have daily cleaning back since covid
Stayed 4 nights in Oct 2025

10/10 Excellent

Kendra

Traveled with family
Staff was extremely friendly and very helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean; hotel was modern and close to lots of restaurants and shopping.
Stayed 1 night in Oct 2025

8/10 Good

peter

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good but parking should have been included in hotel or validation
Stayed 2 nights in Oct 2025

6/10 Okay

Josh

Traveled with group, Business traveler
Liked: Cleanliness
Room was kept clean and lots of shops near. Parking is not included in the bill and you have to pay for it each night. Also no breakfast.
Stayed 3 nights in Oct 2025

6/10 Okay

Daisha

Disliked: Cleanliness, staff & service
Our toilet was not clean, there was toothpaste in the sink. I was told housekeeping would be up. We went to the bar so they could go clean. We came back and it was all still dirty. We were moved rooms. This one had hair on the bathroom floor. The bed was comfortable and the shower was great. The pool and hot tub looked so inviting.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Staff & service, room comfort
Quiet, good HVAC, free parking
Stayed 4 nights in Oct 2025

2/10 Terrible

katie

Business traveler
Disliked: Staff & service, room comfort
First they told me there were no King rooms available, I found a few rooms online and booked through a third party. Toilet didn’t flush and I had no hot water to take a shower before my early morning conference. Requested maintenance but they didn’t come - I didn’t have much time to wait but waited about 15 mins. Wasn’t happy with the hotels response.
Stayed 1 night in Oct 2025

8/10 Good

Joycelynn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Julius

Stayed 3 nights in Oct 2025

10/10 Excellent

JerMario

Ok
Stayed 1 night in Oct 2025

10/10 Excellent

JAE WOO

Stayed 2 nights in Sep 2025

4/10 Poor

Leonardo M, New York

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is inconvenient but overall stay was wonderful!
Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deal and nice location
Stayed 2 nights in Oct 2025

4/10 Poor

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air and ventilation system was horrible. We got in late that night at 10 and everything was dark very little lighting in the room. Woke up several times throughout the night with congestion. When then blinds were open and the light came in we could see the amount of dust everywhere. layers of dust in the ductwork and bathroom fan has some much dust covering it that there is no way it is working correctly as it was also very loud at it was needing air to properly work. If that is not cleaned at some point soon that could cause a fair in the vent system!
Stayed 1 night in Oct 2025

10/10 Excellent

Marcia

Stayed 1 night in Oct 2025

10/10 Excellent

Contonnia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

8/10 Good

Alexys

Stayed 1 night in Sep 2025

10/10 Excellent

Contonnia

Liked: Cleanliness, staff & service, property conditions & facilities
My chicken wings was nasty
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025