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Best Western Plaza Hotel Saugatuck

2.5 star property
Hotel near Lake Michigan in Saugatuck

Choose dates to view prices

Photo gallery for Best Western Plaza Hotel Saugatuck

Exterior
Lobby
Lobby
Iron/ironing board, free cribs/infant beds, rollaway beds, WiFi
Indoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot Tub
  • Laundry

Explore the area

View in a map
3457 Blue Star Highway, Saugatuck, MI, 49453
  • Place, Butler Street
    ‪2 min drive‬
  • Place, Oval Beach
    ‪5 min drive‬
  • Place, Silver Lake
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Iron/ironing board, free cribs/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Iron/ironing board, free cribs/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Iron/ironing board, free cribs/infant beds, rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Iron/ironing board, free cribs/infant beds, rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Iron/ironing board, free cribs/infant beds, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Iron/ironing board, free cribs/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Saugatuck

In Saugatuck .Within a 10-minute walk of the hotel, you'll find Clearbrook Golf Club and Roan and Black Contemporary Gallery. Also, Kalamazoo Lake is within half a mile (1 km) and Lake Michigan is within 2 miles (3 km).

What's nearby

  • Butler Street - 2 min drive - 0.9 miles
  • Saugatuck Center For the Arts - 3 min drive - 1.8 miles
  • Oval Beach - 5 min drive - 2.0 miles
  • Silver Lake - 6 min drive - 2.7 miles
  • Saugatuck Dunes State Park - 7 min drive - 1.6 miles

Getting around

  • Holland Station - 14 min drive
  • Gerald R. Ford International Airport (GRR) - 45 min drive

Restaurants

  • ‪Burger King - ‬2 min drive
  • ‪The Grill @ Clearbrook - ‬6 min walk
  • ‪Biggby Coffee - ‬2 min drive
  • ‪The Southerner - ‬16 min walk
  • ‪Wicks Park Bar & Grille - ‬3 min drive

About this property

Best Western Plaza Hotel Saugatuck

Hotel near Lake Michigan in Saugatuck
Best Western Plaza Hotel Saugatuck offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available. Best Western Plaza Hotel Saugatuck also features a vending machine, a garden, and a picnic area. Free self parking is available.

This Saugatuck hotel is smoke free.

  • 52 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Best Western Plaza Hotel Saugatuck offers 52 air-conditioned accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is provided daily.

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AmericInn by Wyndham Douglas/Saugatuck
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The price is $96
Nov 5 - Nov 6
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza Hotel Saugatuck
Best Western Plaza Saugatuck
Best Western Saugatuck
Saugatuck Best Western
Saugatuck Best Western
Best Western Saugatuck
Best Western Plaza Hotel Saugatuck Hotel
Best Western Plaza Hotel Saugatuck Saugatuck
Best Western Plaza Hotel Saugatuck Hotel Saugatuck

Frequently asked questions

How close is Best Western Plaza Hotel Saugatuck to the airport?

Best Western Plaza Hotel Saugatuck is 43.8 mi (45-min drive) away from the Gerald R. Ford International Airport (GRR) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plaza Hotel Saugatuck?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Best Western Plaza Hotel Saugatuck on Nov 5, 2025 start from $98.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plaza Hotel Saugatuck have an airport shuttle?

Airport shuttle services are not available at Best Western Plaza Hotel Saugatuck.

How close is Best Western Plaza Hotel Saugatuck to the beach?

This hotel is 4.5 mi (12-min drive) from Oval Beach and 5.7 mi (9-min drive) from Laketown Beach. Don't forget your sunscreen!

Does Best Western Plaza Hotel Saugatuck offer free breakfast?

Yes, Best Western Plaza Hotel Saugatuck offers free breakfast.

Is there a casino at Best Western Plaza Hotel Saugatuck?

No, there is no casino at this hotel.

What time is check-in at Best Western Plaza Hotel Saugatuck?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs USD 20 (subject to availability).

Is there free parking at Best Western Plaza Hotel Saugatuck?

This hotel offers free self parking.

Does Best Western Plaza Hotel Saugatuck have a pool?

Best Western Plaza Hotel Saugatuck features an indoor pool.

Does Best Western Plaza Hotel Saugatuck have a spa?

There are no spa services available at this hotel.

How close is Best Western Plaza Hotel Saugatuck to downtown Saugatuck?

Best Western Plaza Hotel Saugatuck is 1.2 mi away from Saugatuck.

Reviews

Best Western Plaza Hotel Saugatuck Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 373 out of 1003 reviews
Rating 8 - Good. 369 out of 1003 reviews
Rating 6 - Okay. 165 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

Reviews

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A/C inop
Stayed 1 night in Jul 2025

8/10 Good

SANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to the golf course, their dining room and the expressway. It was clean and provided information on dining options and things to do in the area. We
Stayed 3 nights in Jul 2025

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is off the beaten path from downtown Saugatuck but quiet and clean. Breakfast was great.
Stayed 1 night in Jul 2025

10/10 Excellent

susan

Traveled with family
Liked: Amenities
It was comfortable, quiet, nice breakfast and even brought out the coffee when we left at 5:30. Nice place
Stayed 3 nights in Jul 2025

10/10 Excellent

Cara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sallie, Ann Arbor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough for a weekend when you will be out most of the day and would not be using the hotel much except to sleep. Lobby is small so no real gathering space, though they have a couple of card/board games. Breakfast ended too early (9:30, even on the weekend) and they were already out of items at 9:15. We had to hunt down staff to ask them to refill waffle batter and they never restocked eggs or potatoes despite being asked to. Front desk staff were friendly and helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Rodney

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0/10, 0 stars, do not book here. Absolutely disgusting rooms. Checked in, lobby already smelled I knew it would be downhill from here. Our room reeked of urine. We immediately told them we needed a room, they tried to say it was the AC. We go to second room, it doesn’t smell but the beds are gross. Sheets are wrinkled, mattress pads isn’t covered by a barely fitting fitted sheet, you can see stains. The pillows are so worn out they don’t even fit the pillow cases. We were scared to even lay on the bed. No other hotel nearby had vacancies or we would’ve left right away. We stayed 1 night. And cancelled our second night, we just drive home. Don’t even know if we will get reimbursed. Didn’t even use the shower. The room felt gross. The carpet throughout the hotel was old and filthy, I have never been this disappointed in a hotel in all my years traveling. I thought using a best western would be safe, as it is a chain, but looks like this one is privately ran and they do not care, besides getting us a different room they did nothing to try to make this better. Will return to saugatuck but never here again. If I could give it 0 stars I would. Do not, I repeat do not book this hotel, it needs to be gutted, remodeled and stay clean.
Stayed 2 nights in Jul 2025

6/10 Okay

Derrick

Traveled with family
Liked: Staff & service
Close to down town Saugatuck.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect night away for adults bringing a child

Love this spot for a night away
Stayed 1 night in May 2025

6/10 Okay

Leo

Traveled with family
Stayed 1 night in Jul 2025

6/10 Okay

David

Traveled with partner
the hotel used bare minimum supplies in most cases. For the price of the hotel - -The Sheets were thin and cheap -Bed felt thin and cheap -A few residents complained of ants in their rooms and were asking for refunds -the pool area - especially hot tub didnt appear to be professionally cleaned in quite some time. Location was good and price was decent on a busy weekend - but with the price per room - would be nice to see them at least upgrade their bedding situation - not much different than a motel 6 for about 5 times the price.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, good location being close to shopping and restaurants
Stayed 1 night in Jul 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

One of the worst experience on a family vacation. The staff was rude, parking lot, dining area, trays at the coffee bar, jam smeared on the elevator floor, bed sheets that didn’t fit - it was dirty. They still had food crumbs on the dining tables at 3 pm. The pool was unkept. We lost power, air conditioning and wifi and the staff closed themselves in the office. Was rude when we asked a time frame. We attempted to spend every moment we could afford outside the hotel. We will not be back a best western. I wish we would have taken photos, but were so embarrassed of the conditions. The staff and location need to be visited from upper management.
Stayed 2 nights in Jul 2025

10/10 Excellent

mark

Stayed 2 nights in Jul 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
This was a solid pick as a hotel located close to Douglas and to Saugatuck's shopping and dining. Still had to drive there from the hotel, but only a couple of miles. The double room had two queen beds and a spacious bathroom. Room came with a refrigerator, too, which was nice. The beds were good although not as comfortable as some other's I've slept on in hotels. The property was quiet and there was an indoor pool with a jacuzzi. Did not use those, but walked through the area and it seemed nice. Kind of a non-remarkable property, but you won't be spending much time in the room anyway, so it's good for what you need it to be.
Stayed 1 night in Jul 2025

2/10 Terrible

Jamie

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was dark and didn't feel clean at all. There were ants in the room on the nightstand. The pool and hot tub looked nasty. Overall didn't have a clean feel to the hotel at all. Towels super cheap quality. The gym was super tiny and only had some hand weights, treadmill and elliptical. I wouldn't stay here again.
Stayed 1 night in Jul 2025

8/10 Good

debra

Stayed 2 nights in Jul 2025

8/10 Good

Jerry

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The water was luke warmnot hot. Other than that, itwas a nice stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Kari

Traveled with family
Disliked: Cleanliness, amenities
The bathroom was dirty and room dusty. Very old looking. Didn’t even eat the free breakfast because half the time they had no food or it was gross. Not impressed. Paid way too much money to stay at this hotel.
Stayed 3 nights in Jun 2025

6/10 Okay

Thomas

Stayed 1 night in Jul 2025

10/10 Excellent

amy

Stayed 4 nights in Jul 2025

6/10 Okay

Lindsey

Liked: Staff & service
Staff helpful, noisy- guests(children running in hall at night) Housekeeping was not good and place a little run down . Breakfast was ok and location good
Stayed 4 nights in Jul 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Great, wonderful folks running a great business. Thank you.
Stayed 2 nights in Jul 2025