6/10 Aceptable
Elizabeth J., Sanibel
29 jun. 2025
Have stayed before
Loved this unit in the past. This unit is upstairs and we didn’t have any one in the downstairs unit last visit this time we did and any food they cooked the smell came into our place. We had an issue with our shower head falling off and they came and fixed it then our refrigerator started leaking all over the floor we used our bath towels to prevent it from getting the rug wet again and rung them out to keep the water at bay. We called a couple of times and when we left there still were towels around the fridge it never got fixed. The floor around the fridge is damaged so I am thinking this might be an on going problem. If I owned a home and used a management company for my maintenance I would be upset at the condition of my floor. We love Helen and frequent it. We were excited to go back to this place after trying others but might think twice about this place next time.
Elizabeth J.
Se hospedó 9 noches en junio de 2025