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Hakone Kowakien TEN-YU

4.5 star property
4.5-star luxury ryokan near Okada Museum of Art

Choose dates to view prices

Photo gallery for Hakone Kowakien TEN-YU

Reception
1 bedroom, in-room safe, blackout drapes, cribs/infant beds
Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 5pm) | 1 bedroom, in-room safe, blackout drapes, cribs/infant beds
1 bedroom, in-room safe, blackout drapes, cribs/infant beds
Hot springs

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Housekeeping
  • Parking included

Explore the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Hakone Kowakien Yunessun
    ‪2 min walk‬
  • Hakone Open Air Museum
    ‪15 min walk‬
  • Lake Ashi
    ‪8 min drive‬

Room options

View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | 1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.4 out of 10
Very good
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(57 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.8 out of 10
Exceptional
(17 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | 1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.2 out of 10
Wonderful
(10 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(8 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Hakone

Ninohira stay.A stay at this Ninohira ryokan places you steps from Hakone Kowakien Yunessun and within a 5-minute walk of Okada Museum of Art. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 miles (3 km).

What's nearby

  • Hakone Kowakien Yunessun - 2 min walk - 0.1 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles
  • Hakone Ropeway - 7 min drive - 3.3 miles
  • Hakone Shrine - 7 min drive - 4.8 miles
  • Lake Ashi - 8 min drive - 5.0 miles

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ち蕎麦金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

4.5-star luxury ryokan near Okada Museum of Art
Hakone Kowakien TEN-YU offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the luxury Hakone Kowakien TEN-YU. Free self parking is available.

This 4.5-star Hakone ryokan is smoke free.

  • 150 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hakone Kowakien TEN-YU offers 150 accommodations with private hot tubs and safes. 50-inch LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Languages

Chinese (Mandarin), English, Japanese, Korean

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4.7 out of 5, Exceptional, 168 reviews
$296 nightly
The price is $328
Jul 24 - Jul 25
All taxes and fees included in total
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Property amenities

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • High chair
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Sign language-capable staff
  • Wheelchair accessibility

Room amenities

Entertainment

  • 50-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 3300.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 3300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

We should mention

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

How close is Hakone Kowakien TEN-YU to the airport?

Hakone Kowakien TEN-YU is 59.1 mi (84-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on Jul 30, 2025 start from $344.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hakone Kowakien TEN-YU have an airport shuttle?

Airport shuttle services are not available at Hakone Kowakien TEN-YU.

How close is Hakone Kowakien TEN-YU to the beach?

This ryokan is 16.3 mi (44-min drive) from Yugawara Beach and 16.7 mi (38-min drive) from Miyukinohama Beach. Don't forget your sunscreen!

Does Hakone Kowakien TEN-YU offer free breakfast?

Hakone Kowakien TEN-YU does not offer free breakfast.

Is there a casino at Hakone Kowakien TEN-YU?

No, there is no casino at this ryokan.

What time is check-in at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

Is there free parking at Hakone Kowakien TEN-YU?

This ryokan offers free self parking.

Does Hakone Kowakien TEN-YU have a pool?

Hakone Kowakien TEN-YU does not have a pool.

Does Hakone Kowakien TEN-YU have a restaurant?

Yes, there is a restaurant on site.

Does Hakone Kowakien TEN-YU have a spa?

This ryokan doesn't have a spa, but it does offer massages, body treatments, and facials.

How close is Hakone Kowakien TEN-YU to downtown Hakone?

Hakone Kowakien TEN-YU is 0.9 mi away from Hakone.

Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1239 out of 1514 reviews
Rating 8 - Good. 181 out of 1514 reviews
Rating 6 - Okay. 51 out of 1514 reviews
Rating 4 - Poor. 21 out of 1514 reviews
Rating 2 - Terrible. 22 out of 1514 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility. Friendly staff. very spacious room based on tokyo standard. Great onsen choices We get to enjoy Hakone Kowakien Yunessun for free while staying at Ten-Yu! Kids love the free ice cream options too. Okada Museum of Art and Family Mart are within walking distance. A bus runs directly to Hakone-Yumoto and Odawara, with the bus stop right in front of the hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Melliana

We stayed for two nights and the menu for buffet dinner and breakfast is the same
Stayed 2 nights in Apr 2025

10/10 Excellent

zehra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing serene experience

We had an amazing experience at this hotel. Sleeping to the sounds of running water streams, swooshing if the trees, birds chirping was very relaxing and serene! Staff members were very friendly and made sure we felt welcomed!
Stayed 1 night in Apr 2025

10/10 Excellent

maria de guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

TSUNGHSIENJUSTIN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Peaceful Escape with Heartfelt Hospitality Our stay at Hakone Kowakien Ten-Yu was magical—where traditional charm met modern comfort. Highlights: • Free teas and ice cream added warmth and joy. • Soothing nightly live music in the lobby. • Spacious, fresh-aired room with a comfy bed and pristine bath. • Open-air private onsen with beautiful mountain views. • Delicious breakfast with both Japanese and Western options. • Convenient shuttle to Gora Station and Hakone Open-air museum for easy exploring. Tip: Leave extra time for transit. Buses can be full, but the train from Gora to Odawara is smooth and reliable. Thanks to the caring staff, even a bumpy checkout turned into a story of kindness. Highly recommended for a serene Hakone getaway.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yinghua, FOREST HILLS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Cong Huy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accommodations. Food at breakfast was great. Onsen was excellent, including our balcony tub. Enjoyed our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a magical dream to stay here. The stunning views, the beautiful well kept spacious rooms, delicious food (did the buffet option), and welcoming attentive staff. You must get a room with a private Onsen - waking up at sunset to bathe in the Onsen was surreal! I hope to be back again. There is a shuttle that takes you to/from the train station (note they stop running mid day 12-2pm so plan accordingly).
Stayed 1 night in Apr 2025

10/10 Excellent

Nabbia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience. The staff were incredibly welcoming and provided above and beyond assistance. The food was the best selection and the taste was even more amazing. The private Onsen and the public one were a once in a lifetime experience. I hope to come back and stay for a longer duration next time
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Apr 2025

8/10 Good

gadi

Traveled with group

Good

Small shower
Stayed 1 night in Apr 2025

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities
It had a lovely feel about it and the staff were very helpful. Just found that our room was well worn and could do with a little updating.
Stayed 1 night in Apr 2025

10/10 Excellent

Darryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and quality.
Stayed 2 nights in Mar 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what a beautiful hotel. This was perfection in every way. Right from check in, to our beautiful room, with our private onsen bath on the balcony. It was clean, comfortable and was absolutely beautiful. The gardens and the path trail were stunningly beautiful both day and night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rosita

Stayed 2 nights in Apr 2025

10/10 Excellent

Corinne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Ryokan visit

Amazing hospitality. We loved the whole vibe of a ryokan hotel. Strolling around the property in kimono was very relaxing. Having private balcony onsen was also amazing! Our only issue was the quality of meat received at the Japanese grill restaurant. One day is was great. The next day, the same cuts of meat were much tougher.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. I booked the room with a private onsen bathtub, Shabu Shabu Beef and Crab dinner and buffet breakfast for my family of four. The food was delicious! Conveniently, the hotel had a bus shuttle that picked you up from the train station and shuttled you to the hotel. The public onsen baths for women was amazing. My daughter and I enjoyed both bathing areas very much! We didn’t want to leave. Make sure to attend the onsen teaching presentation if it's your 1st time. The information was very helpful. We loved the all you can eat ice cream too. Overall, we had a great experience and would come back again! Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Renarta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing onsens and views. Not many food options on site given how remote the hotel is. Wonderful rooms and private onsen. Also access to family friendly one (would not recommend). Do not lose your room key!
Stayed 2 nights in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and onsens are so beautiful. I do wish
Stayed 1 night in Apr 2025

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for our honeymoon. The staff went above and beyond to make out stay a very special one. The hotel was very high-end and comfortable. We loved our private onsen and the morning breakfast. We also got unlimited ice cream! Would highly recommend this to anyone wanting a special trip or to relax in Hakone.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our two days. Amazing experience
Stayed 2 nights in Apr 2025