6/10 Aceptable
Karli W., Bedford, Texas
6 ene. 2024
No le gustó: Limpieza
Holiday stay
The house layout is really great. Large bedrooms, 3.5 baths, good-sized, well-stocked kitchen. The views are amazing; the hot tub is fantastic.
However, upon our arrival, we discovered that the house had not been cleaned thoroughly. There were cereal bits under tables, crackers or chips under beds, in the master bathroom something had been spilled on the wall and not cleaned up. Hairs in the sinks; the refrigerator and microwave needed wiping down. Under every bed and couch, there are remnants of past stays. There was a full load of towels left in the dryer that were still very wet.
For communication, use the number listed in your emails and NOT the guest book. The person at the number listed on the guest book will flat out ignore your questions or concerns.
THE WALLS ARE PAPER THIN. You can hear everything from room to room.
A house requirement is to take any trash you cannot fit into small bins all the way into Alma (about 20 mins north) to their business premises. We stayed for two weeks over Christmas so we had lots of trash. If we had known that requirement before booking, I would gone elsewhere. You should not have to pay that much money to be your own trash service.
On a positive note: the water lines had dirt in them for a few days and the company delivered plenty of water for drinking and cooking.
Overall, we had a nice time despite all the things but we do not feel we received an equal value for the money we spent. We won’t stay again.
Karli W.
Se hospedó 14 noches en diciembre de 2023