2/10 Terrible
Steve
Jan 7, 2026
They ran out of parking and we had to park in a unplowed alley where we were lucky not to get stuck.
room keys did not work. 6 or 7 trips to the front desk to access our room and no it was not phone or electronic issue on our part. were able to rule that out. on a few of these instances the phones were still in the room. this was all on the first night,
No heat in our room when we arrived. They briefly had it fixed but when we got up in the morning the room was sitting AT 10 C. this is in Edmonton where the outside temperature was -15.
we decided to cut our stay short and head elsewhere. We were given a 25% discount but to be honest they probably would have been wise to refund us entirely.
Shockingly, we won't be back
Steve
Stayed 2 nights in Dec 2025































