4/10 Poor
Stephen
Business traveler
Dec 5, 2025
Disliked: Cleanliness, staff & service, amenities
To start with checking in was like pulling teeth .. painfully slow with outdated systems not working. Still using paper sign and initials that are printed in another room. Surprise there's no a parking charge because they want to call themselves a resort .. nothing resort about the place other than location. Complete failure on remodeling of the rooms. Replacing the refrigerator / freezer with a wine cooler was big mistake for people vacationing, and the microwave, OMG you have to be 3' tall to first find it hidden low in the back of a cabinet .. bring your kids or knee pads if you want to warm something up. The bathroom, already had mold and the metal drain in the shower is quite loud as water hits it. Light switch when walking in the rooms at night are not connected to anything .. leave your lights on all day if you want to enter safely. Going back to check in, they make you initial a piece of paper with all the prices of everything in your room, should you decide to steal anything, that's really low budget and since half the towels are stained or on the verge of having worn through areas it's highly unlikely that anyone has worse at home. The bath towels should be larger and of better quality. Last but not least, the ice machines. First , Second, Third and Fourth floor , don't work.. an employee on the way back from 7 / Eleven across the street (getting ice) tells me that the 5th floor has a working ice machine. Was rolling my eyes as I carried a bought bag of ice
Stephen
Stayed 4 nights in Nov 2025
