4/10 Poor
Andraous, Richmond hill
Feb 4, 2026
The staff, they are very nice but the hotel they don’t have an elevator. They didn’t mention it and Expedia didn’t mention it to I have a knee problem and the first room they give me it’s like in the third of fourth floor. I refuse it tell them I’m not going to go all the way to the top. Please cancel it then they give me another room in the first floor still, I have to go up like 15 stairs, which make it very hard for my knee. This is not good Expedia you should mention it too at least they should put no elevator. The room is not that great mattress is not that great but the hotel in the center it’s a very convenience. Everything around you.
Andraous
Stayed 3 nights in Feb 2026
























