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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Property class: 4
4-star hotel near Michigan Avenue

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Exterior
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Free daily buffet breakfast
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
511 North Columbus Drive, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪8 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(29 reviews)
  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

8.6 out of 10
Excellent
(46 reviews)
  • City view
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch LCD TV with satellite channels, TV, pay movies

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking, Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking, Lake View

8.2 out of 10
Very good
(14 reviews)
  • Lake view
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

8.4 out of 10
Very good
(41 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(7 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

7.8 out of 10
Good
(10 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, City View

7.6 out of 10
Good
(15 reviews)
  • City view
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View (High Floor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, City View (High Floor)

8.0 out of 10
Very good
(46 reviews)
  • City view
  • 419 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Lake View (High Floor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Lake View (High Floor)

8.0 out of 10
Very good
(51 reviews)
  • Lake view
  • 425 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View, Corner

7.6 out of 10
Good
(21 reviews)
  • City view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

7.8 out of 10
Good
(46 reviews)
  • City view
  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Room, 2 Bedrooms, Non Smoking

Presidential Room, 2 Bedrooms, Non Smoking | Living area | 55-inch LCD TV with satellite channels, TV, pay movies

Presidential Room, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

8.2 out of 10
Very good
(176 reviews)
  • 425 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Corner King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Corner King Suite

  • Sleeps 4

View all photos for Premium Two Double Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Two Double Suite

  • Sleeps 6

View all photos for Premium Two Double Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Two Double Suite with City View

  • Sleeps 6

View all photos for Premium Two Double Suite with Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Two Double Suite with Lake View

  • Sleeps 6

View all photos for High Floor Two Double Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

High Floor Two Double Suite with City View

  • Sleeps 6

View all photos for High Floor Two Double Suite with Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

High Floor Two Double Suite with Lake View

  • Sleeps 6

View all photos for Corner King Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Corner King Suite with City View

  • Sleeps 4

View all photos for Premium King Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium King Suite with City View

  • Sleeps 4

View all photos for Premium Corner King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Corner King Suite

  • Sleeps 4

View all photos for High Floor King Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

High Floor King Suite with City View

  • Sleeps 4

View all photos for Two Double Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Double Suite

  • Sleeps 6

View all photos for Hearing Accessible Two Double Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible Two Double Suite

  • Sleeps 6

View all photos for Mobility Accessible Two Double Suite with Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Two Double Suite with Tub

  • Sleeps 6

View all photos for Mobility Accessible King Suite with Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Suite with Tub

  • Sleeps 4

View all photos for Mobility Accessible King Suite with Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

View all photos for Hearing Accessible King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible King Suite

  • Sleeps 4

View all photos for Mobility Accessible Two Double Suite with Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Two Double Suite with Roll in Shower

  • Sleeps 6

Presidential Room

  • Sleeps 4

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

55-inch LCD TV with satellite channels, TV, pay movies

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium One Bedroom King Suite

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Premium Two-Room Suite With 1 King Bed And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

View all photos for Basic Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Basic Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(145 reviews)
  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

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About the neighborhood

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Chicago Riverwalk. Millennium Park and Navy Pier are also within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 3 min walk - 0.2 miles
  • Northwestern Memorial Hospital - 5 min walk - 0.3 miles
  • Chicago Riverwalk - 8 min walk - 0.5 miles
  • Millennium Park - 9 min walk - 0.5 miles
  • Grant Park - 13 min walk - 0.7 miles

Getting around

  • Grand Station (Red Line) - 8 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪The Red Star Bar - ‬1 min walk
  • ‪Timothy O'Toole's Pub Chicago - ‬3 min walk
  • ‪D4 Irish Pub and Cafe - ‬2 min walk
  • ‪Qiao Lin Hot Pot - ‬3 min walk
  • ‪W Xyz Bar - ‬3 min walk

About this property

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4-star hotel near Michigan Avenue
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

A 24-hour business center, 8 meeting rooms, and limo/town car service are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago Downtown Magnificent Mile. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 455 guestrooms or units
  • 17 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers 455 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: WiFi (USD 19.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 19.95 per night)

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 65 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 19.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 19.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 19.95 per night (rates may vary)
  • Self parking fee: USD 65.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 60611, 60611, Hotel License

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

Frequently asked questions

How close is Embassy Suites by Hilton Chicago Downtown Magnificent Mile to the airport?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile is 13.1 mi (31-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago Downtown Magnificent Mile on Apr 26, 2026 start from $192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Chicago Downtown Magnificent Mile.

How close is Embassy Suites by Hilton Chicago Downtown Magnificent Mile to the beach?

This hotel is a short 9-minute walk from Ohio Street Beach and 1.1 mi (5-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile offer free breakfast?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

No, there is no casino at this hotel, but Bally's Casino Chicago (9-min walk) is nearby.

What time is check-in at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Free parking is not available at this hotel. Self parking is available for USD 65.00 per night.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have a pool?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Chicago Downtown Magnificent Mile to downtown Chicago?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile is 1 mi away from Chicago.

Embassy Suites by Hilton Chicago Downtown Magnificent Mile Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1480 out of 2842 reviews
Rating 8 - Good. 634 out of 2842 reviews
Rating 6 - Okay. 354 out of 2842 reviews
Rating 4 - Poor. 215 out of 2842 reviews
Rating 2 - Terrible. 159 out of 2842 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Feb 2026

10/10 Excellent

Anthony, Grimez

Stayed 2 nights in Feb 2026

10/10 Excellent

Nate

Great!
Stayed 5 nights in Jan 2026

10/10 Excellent

Leigh

Stayed 1 night in Jan 2026

10/10 Excellent

Cari

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Sarita

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

6/10 Okay

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Paulgens

Liked: Cleanliness, staff & service, amenities
Great
Stayed 3 nights in Jan 2026

8/10 Good

Erika

Stayed 2 nights in Jan 2026

10/10 Excellent

Markiya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely an amazing experience!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Rahsaan

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was clean, the service was excellent, especially the made to order breakfast and buffet. I’ve stayed here before 3 years ago and it’s as great as I can remember.
Stayed 1 night in Jan 2026

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed easy app check in and out friendly people everywhere from staff to guests. Beautiful view from our room and fun city location. Comfortable bed and hot shower!
Stayed 2 nights in Jan 2026

10/10 Excellent

Charlisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt Service
Stayed 2 nights in Jan 2026

6/10 Okay

Megan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was beautiful but absolutely freezing when we arrived. Turned on the heat and started getting ready for dinner it was taking a while to warm up but we could feel it was starting to work. Went to dinner. Came back to the room and it was still cold! The heat was set to 76! Staff said oh just let it warm up its freezing outside it might take a bit. I just laughed. That was a big issue I had otherwise it was fine.
Stayed 1 night in Dec 2025

2/10 Terrible

Inarra

The staff had a entire addituide and the last minute cth
Stayed 4 nights in Jan 2026

8/10 Good

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful an clean but bed in 1301 is super uncomfortable and made me and my wife’s back hurt a lot
Stayed 1 night in Jan 2026

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities
Easy, fast, and smooth. Thank you Mikayla
Stayed 2 nights in Jan 2026

4/10 Poor

Nick

Disliked: Cleanliness, staff & service
Was over charged $180 in addition to what the reservation was made for. Nobody can provide me with an itemized bill showing what additional charges are for. Half of the elevators were not working and had to wait 10-15 minutes to get to my room. It was on the top floor I wasnt about to walkn17
Stayed 2 nights in Dec 2025

10/10 Excellent

Yamil, el paso

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its very well located. rooms as usual very confortable.
Stayed 5 nights in Dec 2025

4/10 Poor

Drey

Stayed 1 night in Jan 2026

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026

4/10 Poor

Marine

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room was not clean and when we have tried to use the third extra bed and opened it there where not clean at all and our son slept with us all 3 nights. Also the barista was super rude and we stayed one day for dinner at the hotel and that was the Christmas day, I ordered the food and the table was not clean, I asked her to send someone for cleaning from the table as she said that the food will be ready in 20 minutes and there were no other available tables for 3 of us at that time, she said oh someone is working and they will clean(but jo one cleaned the table for 30 minutes, when they brought the food). and I said if possible include that in our room experiences and decided not to leave tip for that time as usually I am leaving tip after someone serves me or the food is tasty or they are being nice and she asked “no tip hah” I said “yes for now” and she was turned away and was like “no tip and they want a clean table haha” and was very very rude, I would never keep such worker in my place. also no one cleaned the table and they brought our food after 30 minutes instead of 20 and only after that they removed the dirty dishes from the table. And she is not a server and not the food maker why she would act that rude with us I have no Idea. 1 more important thing in the rooms there were coffee machines and on the first day there were 2 decaf and 2 regular coffes(very tasty) on the next days they put coffees for the espresso machine not for the one which was in our room
Stayed 3 nights in Dec 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just very crowded. 15 minute wait for a drink. Even longer line in the morning for a fresh omelette. We did stay over a holiday.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities
The free breakfast was great
Stayed 1 night in Dec 2025