6/10 Okay
Garry
Business traveler
Jan 20, 2026
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Attended conferences here a few times. Always the same problems, so management obviously don't listen!
Comfortable rooms. Pool was closed for maintenance until the last day (but no discount?), the day we could use it the pool area was freezing cold!
The bar had no draft beers or drinks due to broken equipment (we heard it had been broken for several weeks!). They offer a happy hour on draft beers (but no discounts on bottles despite not having any draft beer for the entire stay!)
The bar is unbelieveably under staffed, often only one person, sometimes two. Which is crazy when hotel is full for a conference. Often took 20-30 minutes to get served!
Lunch was organised for the conference attendees. Very lacking in vegetarian options. Those tended to run out early. They couldn't cater for the number of people. The last day they even ran out of fries! They substituted chips (to go with burgers - a joke!)
Sunday nights the bar shuts before 9:00 pm - a virtually full hotel that couldn't then get a drink, we all had to get Uber eats to purchase alcohol to have drinks in the foyer!
A potentially good hotel, but so badly run!!!!
Garry
Stayed 2 nights in Oct 2025