If we had seen the condition of this rental, we would have never accepted it, but we were stuck with it and our family had to put up with the mess. It was embarrassing to have our family live in this house for 7 days.
The refund they charged back on our Credit card (without discussing the amount with us) it was only 30% of a 2 days rent, which is very offensive for losing 3 days of our vacation.
All the spider webs and bugs and unclean house with a list of items never inspected. This house sets in a very wonderful and beautiful area, but the house and grounds have not been kept up.
Getting into the house was very hard due to all the bushes and weeds leading to the front door, not to mention the webs all over the bricks and up to the door. Then the key lock would not work. Once in the house the shades and windows didn’t work and had webs on them, plus lights and high windows. (The maid did clean them until the power went out.) the slider door to the patio area had webs and bugs on it and if you went out that area was so dirty with webs and leaf’s all over the patio chairs and table. So, no BBQ with family and we didn’t let our dogs go out that way. (They were taken out back by the master bedroom, or out front by garage, which was a little cleaner.)
Cooking was not fun in the house, stove and oven were very dirty and after cleaning it, every time you put a pan on the stove it stunk up the whole house. faucet broke.
they did come and clean the house till the power went out