This property was perfect for our 4 day get-a-way to Cape Charles. The property was well appointed, very clean, and was in the perfect location. Our check in/check out instructions that were emailed to us were out of date and had incorrect instructions. When we tried to contact the manager, it took numerous times to get a response, but then we received the correct instructions. The listing says that this property includes linens, but that isn't completely true. We received 2 bath towels, 1 hand cloth and 1 wash cloth for 2 people for 4 days/3 nights. I just figured it was a mistake and had to call the property manager again. This time, it took over 2 hours to get a response after calling, leaving several voice mails and text messages. Once they called me and I told them my issue, they said that they would bring me ONE more wash cloth, but that is all that all we should get is one bath cloth per person, so they agreed to bring us ONE more, even though she knew I was not happy about having to reuse a wash cloth. I reuse bath towels and can certainly use the same hand towel for a few days, but never in my life have I rented a VRBO or hotel and was expected to REUSE a wash cloth 5 or six times. I thought it was totally unacceptable and that is the ONLY reason I am not giving this property 5 stars.