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Azulea Bacalar Hotel & Spa - Lagoon Front

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Terrace/patio
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Front of property
Deluxe Room, 1 King Bed, Balcony, Lagoon View | Premium bedding, down comforters, minibar, in-room safe
Front of property
Luxury
4.0 star property
9.0

Wonderful

Upscale sanctuary with lagoon views

Serene lagoon-front gardens create a tranquil retreat on Lake Bacalar's peaceful banks. Guests enjoy paddleboarding directly from the property before savoring exceptional meals at the waterfront restaurant. The outdoor pool with sun loungers offers perfect relaxation beneath tropical greenery.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
609 Costera, Bacalar, QROO, 77930
  • Place, Cenote Azul
    ‪2 min walk‬
  • Place, Lake Bacalar
    ‪6 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪6 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Deluxe Room, 1 King Bed, Balcony, Lagoon View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Lagoon View

  • Lagoon view
  • 471 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds, Balcony, Lake View

Deluxe Double Room, 2 Double Beds, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Balcony, Lake View

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • 471 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Elite Room, 1 Queen Bed, Balcony, Lake View

Elite Room, 1 Queen Bed, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Elite Room, 1 Queen Bed, Balcony, Lake View

  • Lagoon view
  • 491 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony, Lake View

Premium Room, 1 King Bed, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Balcony, Lake View

  • Lagoon view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite, 1 King Bed, Balcony, Lake View

Premier Suite, 1 King Bed, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 King Bed, Balcony, Lake View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 831 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Royal Suite, 1 King Bed, Terrace, Lake View

Royal Suite, 1 King Bed, Terrace, Lake View | Premium bedding, down comforters, minibar, in-room safe

Royal Suite, 1 King Bed, Terrace, Lake View

  • Lagoon view
  • 831 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bacalar

On lake.Within a 10-minute walk of the hotel, you'll find Lake Bacalar and Cenote Azul. Also, Cenote Cocalitos is within half a mile (1 km) and Cenote Esmeralda is within 2 miles (3 km).

What's nearby

  • Cenote Azul - 2 min walk - 0.1 miles
  • Lake Bacalar - 6 min walk - 0.4 miles
  • Cenote Cocalitos - 2 min drive - 0.7 miles
  • Fort of San Felipe - 5 min drive - 2.9 miles
  • Laguna Bacalar Ecological Park - 6 min drive - 3.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪Albahaca - ‬4 min drive
  • ‪La Bendición Dios - ‬4 min drive
  • ‪Enamora - ‬6 min drive
  • ‪Christians Tacos - ‬6 min drive
  • ‪Blu Beach Club - ‬8 min walk

About this property

Azulea Bacalar Hotel & Spa - Lagoon Front

4-star hotel near Lake Bacalar
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. An outdoor pool, spa services, and a garden are also featured at Azulea Bacalar Hotel & Spa - Lagoon Front. You'll have access to the outdoor pool at a partner property. A complete renovation of Azulea Bacalar Hotel & Spa - Lagoon Front was completed in March 2024.

Smoking is allowed in designated areas at this 4-star Bacalar hotel.

  • 11 guestrooms or units
  • 3 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
  • Dining venue
Azulea Bacalar Hotel & Spa - Lagoon Front offers 11 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

Similar properties

Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets
MBH Maya Bacalar Hotel Boutique
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  • On private beach
  • Hot tub
  • Spa
  • Parking included
4.5 out of 5, Wonderful, 404 reviews
$119 nightly
The price is $148
May 10 - May 11
Total with taxes and fees
MBH Maya Bacalar Hotel Boutique

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MXN 180 to 300 for adults and MXN 180 to 300 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Azulea Bacalar Hotel & Spa - Lagoon Front

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 180 to 300 for adults, and MXN 180 to 300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Azulea Bacalar
Azulea Bacalar & Lagoon Front
Azulea Hotel Spa Lagoon Front
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel
Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel Bacalar

Frequently asked questions

How close is Azulea Bacalar Hotel & Spa - Lagoon Front to the airport?

Azulea Bacalar Hotel & Spa - Lagoon Front is 21.2 mi (37-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Azulea Bacalar Hotel & Spa - Lagoon Front?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Azulea Bacalar Hotel & Spa - Lagoon Front on May 20, 2026 start from $251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have an airport shuttle?

Airport shuttle services are not available at Azulea Bacalar Hotel & Spa - Lagoon Front.

Does Azulea Bacalar Hotel & Spa - Lagoon Front offer free breakfast?

Free breakfast isn’t offered at Azulea Bacalar Hotel & Spa - Lagoon Front, but cooked-to-order breakfast is offered for a fee of between MXN 180 and 300 for adults, MXN 180 and 300 for children. It's available every day from 8:00 AM to 10:30 AM.

Is there a casino at Azulea Bacalar Hotel & Spa - Lagoon Front?

No, there is no casino at this hotel.

What time is check-in at Azulea Bacalar Hotel & Spa - Lagoon Front?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Azulea Bacalar Hotel & Spa - Lagoon Front?

Free parking is not available at this hotel.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a pool?

Azulea Bacalar Hotel & Spa - Lagoon Front features an outdoor pool.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a restaurant?

Yes, there is a restaurant on site.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages.

How close is Azulea Bacalar Hotel & Spa - Lagoon Front to downtown Bacalar?

Azulea Bacalar Hotel & Spa - Lagoon Front is 2.4 mi away from Bacalar.

Azulea Bacalar Hotel & Spa - Lagoon Front Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 51 out of 69 reviews
Rating 8 - Good. 8 out of 69 reviews
Rating 6 - Okay. 5 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony, Lompoc

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for relaxation. The view is breathtaking. The room was huge we liked the separate toilet and shower stalls, the multi use shampoo, conditioner and body wash. We would have liked a bottle of lotion too. The on-site restaurant patio was a real bonus, the food was delicious and plated beautifully The waiters were very personable and professional.
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay while in Bacalar. The rooms are very comfortable, could use some robes and nice local lotions but other than every room has a different view if the lagoon. Food was exquisite and staff very friendly and always willing to help. If you are interested in Bacalar, look up this place.
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Maynor

Liked: Cleanliness, amenities, property conditions & facilities
Room a bit small but location was everything!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jose

Stayed 3 nights in Nov 2025

10/10 Excellent

Shahpar

Stayed 1 night in Oct 2025

10/10 Excellent

Mike, Mt. Juliet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious and the staff were very friendly and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Isamar

Stayed 2 nights in Nov 2025

10/10 Excellent

Tanwi

Stayed 2 nights in Oct 2025

10/10 Excellent

Aurelio

Stayed 2 nights in Oct 2025

10/10 Excellent

stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a dream stay. Everyone is SO nice. Our room, while rustic, was amazing. You can walk just a few feet away and overlook some of the most beautiful views in the word. Kayaks and paddle boarding are included. Breakfast was free every day and was delicious. The staff was so attentive. You cannot find service like this at the Four Seasons. The waiters and maintenance staff were so accommodating. One caveat and it has nothing to do with the hotel, we got bit by mosquitoes a lot in the room. I recommend you bring lots of bug spray and even a plug in to avoid it. The staff had a whole bottle of Off spray in their dining area which is a great idea. Can’t wait to go back!
Stayed 5 nights in Oct 2025

10/10 Excellent

guadalupe

Stayed 2 nights in Sep 2025

8/10 Good

alessandro, costa mesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast with only a couple of options, but quite good: fruits and especially eggs
Stayed 4 nights in Sep 2025

6/10 Okay

Tal

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of the hotel is perfect with private access to the Lagoon which was beautiful. There were some problems with the water drainage and lots of sounds of water in the pipes at all hours which was frustrating. The food that was included in the breakfast was mediocre. Overall great location and a very nice area, but facilities and food could be better.
Sunrise at lagoon
The private access to the water
Neighboring property
Neighboring access to lagoon
Stayed 2 nights in Sep 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service
We had a wonderful time at Azulea Bacalar. We stayed in the best room they had but unfortunately a few things were not working well. Blackout drapes were not the right size so the windows were not all they way covered. Water pressure was not the best, the terrace was missing furniture with cushions. The hotel was overall clean, the staff was amazing, and the food was seriously sooo good. Quite the chef! Thank you to Miguel and everyone that took good care of us. They reimbursed us for one of the nights we didn't have water.Everyone was so attentive. Thank you for making our stay a wonderful one!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful water front, easy access we spent al day kayaking and relaxing.
Stayed 3 nights in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and comfortable rooms
Stayed 5 nights in May 2025

10/10 Excellent

Maria, Greeley

Stayed 1 night in May 2025

10/10 Excellent

Bianca

Perfect prio
Stayed 2 nights in Feb 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adults only for us from now on!

Really it was a lovely place but unfortunately for us our stay was ruined by screaming toddlers. We were in the room above the vacation ruing family with tree kids and I can’t explain how but their shrills were able to penetrate cement flooring. I couldn’t help but notice that we could have been placed away from the noise but the management put the old folks who never had kids (your welcom planet) as close as they possibly could. We had a horrible stay and were planning to enjoy some of the amenities but hightailed it out of there instead.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet spot on the banks of the lagoon. Staff were exceptionally helpful and friendly. The food was great! Can’t wait for the bar to be up and running!
Stayed 2 nights in Feb 2025

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful relaxing get away!
Stayed 1 night in Feb 2025

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Merari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Nick, Lacombe

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024