2/10 Terrible
Monique
Viaje familiar
31 mar. 2025
No le gustó: Limpieza, servicios, condiciones de la propiedad
First and Foremost lets start by saying Sleep 4 Stylish Boardwalk CozySuites Studio should promote or announce they only own certain rooms in the Showboat hotel and they are completely separated.
My 2 sisters and I checked in on Fri (3/28/25) @ 7/7:30pm and it was terrible. This weekend was supposed to be a nice sisters weekend. The customer service was horrible. From entering the room w/ one bed, we knew we needed to switch a room. There was no one in person or on the phone to help with in person/on property issues. The room we checked into was not cleaned. The room smelled funny (stink). There was a water bottle and crumbs on the floor under the tv stand. The refrigerator had a fishy odor. The appliances (pots, stove, fridge) were dirty. The bed sheet had old marks on it that was seen @ the front bottom of the bed. Again with no one able to assist, trying to get another room was a totally headache. No one from "Cozy Suites" were ever able to be reached (left messages & messages). It's now after 11pm & still can not get assistance. No solution was offered. But knowing we was going to stay uncomfortable we checked out! This stay was a big mistake and caused us to make new, more expensive reservations. I would not recommend this property to anyone.
Monique
Se hospedó 2 noches en marzo de 2025