Embassy Suites By Hilton Asheville Downtown

3.5 star property
3.5-star hotel near Harrah's Cherokee Center - Asheville

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Photo gallery for Embassy Suites By Hilton Asheville Downtown

2 restaurants, breakfast, dinner served; American cuisine
Exterior
Lobby
2 restaurants, breakfast, dinner served; American cuisine
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Pool

Explore the area

View in a map
192 Haywood Street, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪14 min walk‬
  • Place, University of North Carolina at Asheville
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

Studio Suite, 1 King Bed 1 Room

9.0 out of 10
Wonderful
(6 reviews)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed 2 Room

9.8 out of 10
Exceptional
(13 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Corner

  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Mountain View (Hearing)

  • 363 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed 2 Room, Mountain View, Corner

10.0 out of 10
Exceptional
(1 review)
  • 512 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View (Hearing)

  • 363 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 460 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 460 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Quite, 2 Queen Beds 2 Room, Mountain View

9.0 out of 10
Wonderful
(6 reviews)
  • 500 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • 363 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room King Suite

  • Sleeps 4

1 King Bed 1 Room Studio Suite

  • Sleeps 4

2 Queen Beds 2 Room Mountain View Suite

  • Sleeps 6

Mobility/Hearing Accessible Studio Suite King Roll-in Shower

  • Sleeps 4

1 King Bed 2 Room Corner Suite Mountain View

  • Sleeps 4

1 Kg Studio Ste Mobility/Hearing Access Tub

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room King Suite with City View

  • Sleeps 4

2 Room Corner Suite With 1 King Bed And Roll-in Shower-Mobility And Hearing Accessible

  • Sleeps 4

Two-Room Suite With 1 King Bed And Mountain View-Hearing Accessible

  • Sleeps 4

Two-Room Corner King Suite

  • Sleeps 4

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4

Two-Room King Suite with Mountain View

  • Sleeps 4

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

1 Kg 2 Rm Corner Ste Hearing Accessible Mtnview

  • Sleeps 4

1 Kg 2 Rm Cnr Mobility/Hear Access Tub Mtn View

  • Sleeps 4

1 King 2 Rm Ste Mobility

  • Sleeps 4

2 Qn 2 Room Ste Mobility

  • Sleeps 6

Premium Room, 1 King Bed, Mountain View (Hearing)

  • Sleeps 4

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • Sleeps 4

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About the neighborhood

Asheville

Downtown Asheville stay.With a stay at this Downtown Asheville hotel, you'll be within half a mile (1 km) of Harrah's Cherokee Center - Asheville and 2 miles (3 km) of The Orange Peel. Also, University of North Carolina at Asheville is within 2 miles (3 km) and Biltmore Estate is within 6 miles (10 km).

What's nearby

  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.4 miles
  • The Orange Peel - 14 min walk - 0.8 miles
  • University of North Carolina at Asheville - 3 min drive - 1.3 miles
  • Blue Ridge Parkway Asheville Entrance - 6 min drive - 5.4 miles
  • Biltmore Estate - 8 min drive - 5.4 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Pollen - ‬5 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬5 min walk
  • ‪Soprana Rooftop Cucina - ‬2 min walk
  • ‪Sly Grog Lounge - ‬6 min walk

About this property

Embassy Suites By Hilton Asheville Downtown

3.5-star hotel near Harrah's Cherokee Center - Asheville
Embassy Suites By Hilton Asheville Downtown offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There are 7 meeting rooms available. The business-friendly Embassy Suites By Hilton Asheville Downtown also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

  • 188 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2023
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Elevator
  • Smoking in designated areas
Embassy Suites By Hilton Asheville Downtown offers 188 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Frequently asked questions

How close is Embassy Suites By Hilton Asheville Downtown to the airport?

Embassy Suites By Hilton Asheville Downtown is 14.4 mi (18-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

Does Embassy Suites By Hilton Asheville Downtown have an airport shuttle?

Airport shuttle services are not available at Embassy Suites By Hilton Asheville Downtown.

Does Embassy Suites By Hilton Asheville Downtown offer free breakfast?

Embassy Suites By Hilton Asheville Downtown offers free buffet breakfast every day.

Is there a casino at Embassy Suites By Hilton Asheville Downtown?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites By Hilton Asheville Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites By Hilton Asheville Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 30.00 per night.

Does Embassy Suites By Hilton Asheville Downtown have a pool?

Embassy Suites By Hilton Asheville Downtown features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Embassy Suites By Hilton Asheville Downtown have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine and al fresco dining.

Does Embassy Suites By Hilton Asheville Downtown have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites By Hilton Asheville Downtown to downtown Asheville?

Embassy Suites By Hilton Asheville Downtown is 0.4 mi away from Asheville.

Embassy Suites By Hilton Asheville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 338 out of 404 reviews
Rating 8 - Good. 44 out of 404 reviews
Rating 6 - Okay. 10 out of 404 reviews
Rating 4 - Poor. 8 out of 404 reviews
Rating 2 - Terrible. 4 out of 404 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Dr. Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Decent loved breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Kam, HONEA PATH

Stayed 1 night in Jul 2025

10/10 Excellent

RICHARD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely impressed with this hotel! It doesn’t hurt that it was only two years old…everything was immaculate and in tiptop shape. Special highlights for our family of four: the rooftop restaurant had great food and even better views! The complimentary drinks at 5:00 pm were a great treat! The pool area was spotless. The lobby was very spacious and comfortable. The breakfast buffet was a cut above in quality, especially with made to order omelets. The room was huge, clean and comfortable. And it was a three minute walk to all historic downtown restaurants, clubs, galleries and shops .
Stayed 2 nights in Aug 2025

10/10 Excellent

Billy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good.
Stayed 2 nights in Aug 2025

4/10 Poor

Bethany

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Good location new facility clean
Stayed 1 night in Aug 2025

8/10 Good

Carmen

Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast menu is quite extensive. Our only challenge is that the desk in the room was so large it left only a very narrow pathway in the room - we resolved by turning it sideways. Otherwise the accommodations were quite satisfactory
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose Leobardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Aug 2025

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Excellent hot breakfast. Responsive valet parking staff. Nice experience staying here. Highly recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Huimin

Stayed 2 nights in Aug 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

8/10 Good

Cathy, Queens Village

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$30.00 a day to park. Happy hour wasn't what it use to be.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Newer hotel so everything was clean and up to date. The bartenders at the lobby bar were super friendly with plenty of recommendations to visit while downtown. Only negative was the rooms did feel a little industrial and not as “welcoming” as some hotel rooms. Overall a really good place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

thomas

Stayed 1 night in Aug 2025

10/10 Excellent

Lindsey, Sanibel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about this facility
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Custom omelets with the breakfast were an excellent touch.

10/10 Excellent

Michael, Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Embassy Suites staff was attentive to all of our requests. Other than limited coffee and food options in and in close proximity to the hotel, all other hotel accomodations and amentities were top notch.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Lovtoya, Gastonia

Traveled with family
Liked: Cleanliness, property conditions & facilities
The bathroom was not clean. The shower floor was dirty, the soap, lotion was used. The toilet paper roll was half way gone. One of the breakfast staff was rude.
Stayed 1 night in Jul 2025

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and new construction , however, I prefer the old style open lobby better.
Stayed 3 nights in Jul 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Viviane, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly and responsive staff.
Stayed 2 nights in Jul 2025