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Hotel La Pergola Mallorca

4.0 star property
4-star Mediterranean hotel near Port d'Andratx

Choose dates to view prices

Photo gallery for Hotel La Pergola Mallorca

A hotel with a swimming pool, outdoor seating, and a two-story building with balconies.
A hotel with a curved glass entrance, palm trees, and a clear sky.
A buffet with various food items and a spacious dining area with tables and chairs.
A modern white house with a stone pathway leading to a covered patio area.
A modern hotel lobby with a glass-top table, a sofa, and a reception desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avinguda S'Almudaina, 16, Port d'Andratx, Andraitx, Mallorca, 7157
  • Place, Port d'Andratx
    ‪5 min walk‬
  • Place, Cala Fonoll
    ‪6 min walk‬
  • Place, Arte Casa Gallery
    ‪17 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪61 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom, Balcony (2 adults and 1 child)

A living room with a sofa, a TV on a stand, a dining table, and a balcony with a view of buildings.

Standard Apartment, 1 Bedroom, Balcony (2 adults and 1 child)

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, Balcony

A bedroom with a large bed, a nightstand, a sofa, and a balcony with a view of buildings.

Studio, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Villa, 1 Bedroom, Terrace

A patio with outdoor seating, a pergola, and a view of a residential area.

Villa, 1 Bedroom, Terrace

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Apartment, 2 Bedrooms, Balcony (4 people)

Superior Apartment, 2 Bedrooms, Balcony (4 people) | Mountain view

Superior Apartment, 2 Bedrooms, Balcony (4 people)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Terrace (4 Adults)

A modern white house with a stone pathway leading to a covered patio area.

Villa, 2 Bedrooms, Terrace (4 Adults)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Balcony

A hotel room with two beds, a large window with a view of a mountain, a painting on the wall, and a vase with a rose.

Standard Double Room, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Apartment, 1 Bedroom, Balcony (2 adults and 2 children)

A living room with a sofa, a dining table with chairs, a TV on a stand, and a balcony with a view.

Superior Apartment, 1 Bedroom, Balcony (2 adults and 2 children)

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Triple Room, Balcony

A double bed with a dark headboard, two bedside tables with lamps, a vase with a single red rose, and a wall-mounted switch.

Triple Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Apartment, 1 Bedroom, Balcony

A balcony with a glass door, a wicker chair, and a railing.

Standard Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Superior Apartment, Balcony

A living room with a sofa, a dining table with chairs, a TV on a stand, and a balcony with a view.

Superior Apartment, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Villa, 1 Bedroom, Terrace (2 Adults + 1 Child)

A modern hotel room with a dining area, a sofa, a TV, and a balcony with outdoor seating.

Villa, 1 Bedroom, Terrace (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms, Balcony (3 adults)

A balcony with a glass door, a wicker chair, and a railing.

Apartment, 2 Bedrooms, Balcony (3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Villa, 1 Bedroom, Terrace (2 Adults + 1 Child)

A courtyard with a white building, a tiled patio, and a pergola.

Villa, 1 Bedroom, Terrace (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Terrace (3 Adults)

A modern white house with a stone pathway leading to a covered patio area.

Villa, 2 Bedrooms, Terrace (3 Adults)

  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed, 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Double Room Single Use, Balcony

A double bed with a dark headboard, two bedside tables with lamps, a vase with a single red rose, and a wall-mounted switch.

Double Room Single Use, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Apartment, 1 Bedroom, Balcony (2 adults and 1 child)

A living room with a sofa, a dining table with chairs, a TV on a stand, and a balcony with a view.

Superior Apartment, 1 Bedroom, Balcony (2 adults and 1 child)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

APARTMENT TWO BEDS

  • Sleeps 10
  • Free WiFi

View all photos for APARTMENT ONE BEDROOM 2 ADULTS

Minibar, in-room safe, desk, laptop workspace

APARTMENT ONE BEDROOM 2 ADULTS

  • 430 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for APARTMENT ONE BEDROOM 2 ADULTS + 1 CHILD

Minibar, in-room safe, desk, laptop workspace

APARTMENT ONE BEDROOM 2 ADULTS + 1 CHILD

  • 430 sq ft
  • Sleeps 10
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Port d'Andraitx

Seaside stay .Your stay at this Andraitx hotel places you within a 10-minute walk of Port d'Andratx and Cala Fonoll. Arte Casa Gallery and Cala Marmassem are also within 2 miles (3 km).

What's nearby

  • El Buceo - 3 min walk - 0.2 miles
  • Port d'Andratx - 5 min walk - 0.3 miles
  • Cala Fonoll - 6 min walk - 0.4 miles
  • Arte Casa Gallery - 17 min walk - 0.9 miles
  • Port of Palma de Mallorca - 44 min drive - 21.4 miles

Getting around

  • Palma de Mallorca Son Fuster Station - 28 min drive
  • Palma de Mallorca Airport (PMI) - 54 min drive

Restaurants

  • ‪Unica Osteria & Pinseria - ‬16 min walk
  • ‪Marisquería la GALLEGA - ‬17 min walk
  • ‪Bella Italia - ‬13 min walk
  • ‪La Consigna Cafe - ‬15 min walk
  • ‪Restaurante Miramar - ‬15 min walk

About this property

Hotel La Pergola Mallorca

4-star Mediterranean hotel near Port d'Andratx
Hotel La Pergola Mallorca offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the business-friendly Hotel La Pergola Mallorca. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Andraitx hotel is smoke free.

  • 122 guestrooms or units
  • 3 levels
  • 8 buildings
  • Meeting rooms
  • Built in 1970
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel La Pergola Mallorca offers 122 accommodations with minibars and safes. Rooms open to balconies or patios. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 30-inch LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 01 to December 20:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 65 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 65 (one-way), (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Aparthotel Pergola Andraitx
Aparthotel Pergola Hotel
Aparthotel Pergola Hotel Andraitx
Pergola Andraitx

Frequently asked questions

How close is Hotel La Pergola Mallorca to the airport?

Hotel La Pergola Mallorca is 27.2 mi (54-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel La Pergola Mallorca?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at Hotel La Pergola Mallorca on Jul 22, 2026 start from $328, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel La Pergola Mallorca have an airport shuttle?

Hotel La Pergola Mallorca offers an airport shuttle 24 hours a day, at scheduled times, for a charge of EUR 65 per vehicle, one-way.

How close is Hotel La Pergola Mallorca to the beach?

This hotel is a short 8-minute walk from Cala Fonoll and 11.5 mi (24-min drive) from Palma Nova Beach. Don't forget your sunscreen!

Does Hotel La Pergola Mallorca offer free breakfast?

Free breakfast isn’t provided at Hotel La Pergola Mallorca, but buffet breakfast is offered for a fee of EUR 18 for adults and EUR 12 for children. It's available every day from 8:00 AM to 10:30 AM.

Is there a casino at Hotel La Pergola Mallorca?

No, there is no casino at this hotel.

What time is check-in at Hotel La Pergola Mallorca?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel La Pergola Mallorca?

Free parking is not available at this hotel.

Does Hotel La Pergola Mallorca have a pool?

Hotel La Pergola Mallorca features an indoor pool, a seasonal outdoor pool, and a children's pool. Guests can enjoy pool access from 10:00 AM to 6:00 PM.One of the pools is closed seasonally each year from November 01 to December 20.

Does Hotel La Pergola Mallorca have a restaurant?

Yes, there is a restaurant on site.

Does Hotel La Pergola Mallorca have a spa?

This hotel has a spa, which features massages.

How close is Hotel La Pergola Mallorca to downtown Andraitx?

Hotel La Pergola Mallorca is 0.5 mi away from Port d'Andraitx.

Hotel La Pergola Mallorca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 196 out of 349 reviews
Rating 8 - Good. 127 out of 349 reviews
Rating 6 - Okay. 24 out of 349 reviews
Rating 4 - Poor. 1 out of 349 reviews
Rating 2 - Terrible. 1 out of 349 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to spend the night
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely from check in to check out
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A really great place to stay!
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and facilities great!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V nice place, good for kids, would stay again
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fabulous stay at La Pergola.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely perfect for our long wknd away. Spotlessly clean, lovely staff, nice little pool bar for a bite to eat or a refreshment. Good shop inside for bags and accessories, bought a fab clutch ! Overall, a really great stay thank you.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Lisa Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff, clean apartments, safe atmosphere and great location for looking at boats and eating out
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so friendly and welcoming. The facilities were perfect (it was a girls trip vs family) the proximity of the hotel to the Port meant a nice 15 minute walk. The price was very reasonable and we would definitely come back.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
The helpful staff , nothing was to much trouble to help to make our stay very special .
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities
Lovely stay in September with friendly staff and beautiful setting. Tony was especially helpful and repaired a couple of things that needed it. Gym and Spa were generally good but one of the bicycles needs repair and the jet pool in the spa was quite cold and unpleasant. Would definitely go back!!
Stayed 12 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!!!

We loved our stay here. Staff was very friendly and accommodating. The rooms were clean and comfortable. Location was good also. Would not hesitate to stay here again!!!
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Really great hotel/ apartment. Staff were the best thing about the place, they were lovely. Great facilities and really great location. Definitely go back!
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing town and great hotel. Very good restaurants at the marina along the water. We will be back
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Victor was so helpful! Room had a lovely view of the port. Very short walk to restaurants. Room was spacious, clean, and had everything we needed.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The most fabulous hotel. Clean, convenient but the best bit about it was the staff. Without exception they were some of the friendliest and most efficient staff I have come accross.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent stay. Breakfast is fabulous, they have a new Italian restaurant opening 26th June for evening meals, however the options within walkkg distance are very very good. La Gourmeda, Milu excellent. Staff at the hotel super friendly. Facilities are all very good, clean pool. Cannot fault it.
Stayed 8 nights in Jun 2024
Verified

8/10 Good

Deliah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel facilities are great, superbe gym. The walls of the rooms are unfortunately very thin and you can hear everything at night.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Ok but not 4 star
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice team! Pools are not too big but enough for families. There are many parking places.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa bungalow was quiet with plenty of space. Good toiletries and kitchenware for a simple breakfast / lunch. Use of other hotel facilities was also a change of scenery. Daily cleaning a bonus!
Stayed 5 nights in Sep 2023
Verified

6/10 Okay

Verified traveler

Mediocre experience

Disappointed in the hotel. Rude staff at the reception when we arrived. The “Mini club” is a room with toys, the cleaning lacked and the rooms were anything but soundproof. We could hear our upstairs neighbours having sex… all in all a mediocre experience. Port D’Andratx is beautiful city but not much to do as a family.
Stayed 5 nights in May 2024
Verified

2/10 Terrible

Katrina

Disliked: Staff & service, amenities
The property and Expedia charged us an adult rate for a baby (including breakfast and tourist). We were overcharged nearly €360. Despite trying to rectify this with staff whilst at the property with daily calls and emails, including promises the refund had already been processed!, we were finally given a reimbursement of just €80 a month later when home in England. We were extremely disappointed in the customer service of both the hotel and Expedia who continually blamed each other for the fault.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Allison Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely relaxing long weekend away, slightly spoilt by a large wedding party who took over half of the pool area. The surrounding area is beautiful but I would say the local shops and restaurants although very good are way overpriced because of the yacht crowd who stay on the port. An average meal out for 4 cost us upwards of €250 for a couple of courses each and a bottle of wine and soft drinks which is a shame as they are pricing the family market out of the area. Saying that you can self cater in the hotel as basic cooking facilities are provided, there is a small supermarket 5 mins walk away, again more expensive than other parts of Majorca we have stayed in. If you are staying long perhaps get a taxi to a larger supermarket. I can’t fault the hotel and would return.
Stayed 4 nights in Jun 2023
Verified

8/10 Good

Charles Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had breakfast on the last morning - expensive - but good selection of food - but chaotic service options - coffee with no milk near, cereals separate from milk. No plates anywhere near correct places eg large plates only for bread areas. Staff admitted that they had never tried to have coffee, cereal, hot food and fruit in that order! They would have had to walk 200 meters!
Stayed 10 nights in Sep 2023

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