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"There was a lot of noise due to a surrounding property being renovated. It wasnt great to look st either. Other then that my car got hit in the parki ... " More

By a verified traveler on Thu 08 Jul 2021

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Hotel Description

3-star hotel near Yakima Valley Sundome

In Yakima

You'll be steps from Yakima Convention Center and a 5-minute walk from Yakima River Valley. Also, Capitol Theater is within half a mile (1 km) and Yakima Valley Sundome is within 2 miles (3 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 4 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, refrigerators

Boasting comforts like premium bedding and pillow menus, the 114 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Refrigerators, microwaves, and room service are also available. Weekly housekeeping is available.

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$94* Per night/room Jan 30 - Jan 31

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Yakima, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Yakima, an IHG Hotel

Everyone (5) Family (1)
4 out of 5
There was a lot of noise due to a surrounding property being renovated. It wasnt great to look st either. Other then that my car got hit in the parking lot. I didnt see the damage until i was leaving my stay. No note was left. Not your fault i know but it did make my trip not as good overall. Thank you for your time. Debby

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 16, 2021 by Marcus- Guest service representative

Thank you for your comments. We are very sorry to hear about the damage that was done to your vehicle, I completely understand how that impacted your trip. We hope that if you are back to visit the other factors will not impact your stay in the future. Thank you for staying with us and your valuable comments.

1 out of 5

Posted by on Jun 15, 2021

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5 out of 5

Posted by on Jun 3, 2021

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4 out of 5
Safe gated parking staff was great as well would recommend

Posted by , from Yakima on Oct 10, 2020

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5 out of 5

Posted by on Oct 21, 2019

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Comment from Hotel Management

Nov 11, 2019 by Management

Thank you for taking the time to review our property

1 out of 5

Posted by on Feb 4, 2019

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1 out of 5

I believe that I took home bed bugs from this hotel and the response from management has been very inadequate and unprofessional.

I stayed at this hotel early May 2011 for two nights and had bug bites on my arms the second day. When I returned home I continued to break out with large welts on my body. After several unsuccessful doctor visits with no diagnosis I was finally referred to a dermatologist who immediately suspected bed bug bites and confirmed this with a biopsy. I had suspected this all along but didn't want to believe my home was infested with bed bugs. Since my "skin condition" started at this hotel I can only deduct that I initially contracted the bed bug bites there and then took them home with me. Since this was confirmed I have had a professional pesticide company inspect my home and they were able to find the bed bugs and treat our home but this is not an easy process and it takes time to get rid of all the pests. So far we have spent thousands of dollars treating both of our homes in eastern and western Washington, staying in hotels, buying medications and paying for doctor visits. In addition I have at times not been able to work due to the itching and burning from the welts and lack of sleep. This has been a nightmare! Several weeks ago I contacted the Holiday Inn and tried to discuss this with their staff but they said that only their GM (General Manager) could discuss this with me so I left a message which was not returned. Two weeks later I left another message on the GM's voicemail and told her I wanted to report a bed bug problem. When I didn't get a call back I then contacted the Executive Director of the organization which booked our rooms for our conference in May. The Director contacted the Visitor and Convention Bureau in Yakima and they said I would get a call back from the GM that day. About 4 hours later she called and before she listened to my story she was very defensive and told me there was no way they had bed bugs. When I was finally able to tell her my story she agreed to talk to her staff to see if there was any evidence of bed bugs. She later left me a message and said her staff had not detected any bed bugs and since there were no reports of bed bugs she didn't believe I contracted them there. I think this was very poor customer service on the part of the GM and am concerned about future guests of this hotel. The GM never had a pesticide professional inspect my room or the hotel. These bugs are very difficult to detect so I would not rely on housekeeping staff to be able to detect them. Obviously the hotel has no policy in place to deal with bed bugs reports other than denying their existenpoor would never recommend this hotel because of the poor response I received when reporting this problem!

Posted by , from Seattle on Jul 8, 2011

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5 out of 5

Nice and safe place

This is a great place to stay. The beds are very comfortable and they even have pillows of differing firmness (noted with nice ribbons). Nice TV if you like that. I also really like the gated parking lot. Staff was very helpful. Liked having a bar and restaurant in the lobby. A llittle expensive but not totally out of line.

Posted by on Dec 29, 2010

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4 out of 5

Enjoyed Our Stay

Yes we would stay here again very easy access to retaurants, hwy and the Sundome. Beds are Great rooms are Clean, full size Flat screen TV. Secure gated parking. Maybe a bit higher priced compared to others but considering it was a new property it was good for the $ value. Worked well for our family.

Posted by on Apr 9, 2010

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About the Holiday Inn Yakima, an IHG Hotel

Location 802 E Yakima Ave, Yakima, WA 98901

Property Features

Holiday Inn Yakima, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 1551 square feet (144 square meters). A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Yakima, an IHG Hotel. Self parking is free. This 3-star Yakima hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • 1551 sq ft of conference space
  • 144 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Yakima, an IHG Hotel offers 114 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 9:00 AM.

8th Street Bistro - This bistro specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Snow sports gear

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 1 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 for adults, USD 5 and USD 15 for children (approximately)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Yakima
  • Holiday Inn Yakima
  • Yakima Holiday Inn
  • Holiday Inn Yakima Hotel Yakima
  • Holiday Inn Yakima Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.