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"NICE PLACE, NICE SERVICE, VERY GOOG FOOD. NOT SO GOOD SERVICE IN THE POOL. NOT GOOD FOOD AT THE POOL. MANAGER PRESENT. GOOD VALET PARKING. NICE AT ... " More

By a verified traveler on Tue 16 May 2017

Hotel Description

4-star historic hotel with 2 outdoor pools

In historical district

You'll be within 9 miles (15 km) of WTC-Morelos Convention Center and 12 miles (20 km) of Palace of Cortes Museum. Robert Brady Museum is 10.1 mi (16.3 km) away.

Full-service spa, dining

A full-service spa, 2 outdoor pools, and a spa tub are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. You'll find a restaurant and a bar/lounge onsite for dining and drinks, along with a 24-hour front desk.

Free WiFi, comfy beds

Boasting comforts like Select Comfort beds and premium bedding, the 131 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Room service, hair dryers, and laptop-compatible safes are also available.

Superior Room King

Bed Count 1 King Bed Maximum Occupancy 4 Max
$75* Per night/room Jul 5 - Jul 6

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite (Double)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Master)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

Everyone (1) Family (1)
1 out of 5
I did not like that they say I did not pay Two nights. They said I only paid one night. So I will have to pay the 2nd night.😡😩

Posted by on Oct 12, 2019

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Comment from Hotel Management

Nov 20, 2019 by Good evening

In whose name was the reservation? I am waiting Thank you

4 out of 5

VERY GOOG

Pros: INSTALLATIONS
Cons: POOL SERVICE AND FOOD
Location: DID NOT GO OUT
NICE PLACE, NICE SERVICE, VERY GOOG FOOD. NOT SO GOOD SERVICE IN THE POOL. NOT GOOD FOOD AT THE POOL. MANAGER PRESENT. GOOD VALET PARKING. NICE ATMOSPHERE EXCLLENT INSTALATIONS

Posted by , from MEXICO CITY on May 16, 2017

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5 out of 5

Memorable stay in a Mission!

Pros: spetacular grounds & buildings
Cons: expensive food
Historic style and sophistication. The grounds and amenities were fantastic. Lmited English speakers, so guests need to have some knowledge of speaking spanish. Wish breakfast could be included with the room rate, very expensive ($20-25 buffet saturday and sunday). Close to town to walk to the square, we happened upon a locals soccer game that was fantastic. Fun!

Posted by , from Denver, CO, USA on Oct 25, 2012

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5 out of 5

An amazing Hacienda!

Pros: Free Internet, Quiet, original construction
Cons: Nothing close, Poor breakfast
The place is amazingly renovated. The Hacienda still keeps its originals. The construction is great. I stayed in a Siute an it is by far the most original room I have ever stayed. The only thing that could be better is the food service and a shuttle service to Cuernavaca.

Posted by on May 9, 2012

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About the Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

Location Reforma No 2, Real del Puente, Xochitepec, MOR 62790

Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:

  • Outdoor pool

Property Features

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca offers its guests 2 outdoor swimming pools and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Fiesta Americana Hacienda San Antonio El Puente Cuernavaca. Valet parking is free. Smoking is allowed in designated areas at this 4-star Xochitepec hotel.

  • 1 building
  • 131 guestrooms or units
  • 3 levels
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Benito Juarez International Airport (MEX) (107.7 km / 66.9 mi)
  • Parking: Free valet parking

Room Amenities

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca offers 131 air-conditioned accommodations with laptop-compatible safes and hair dryers. Select Comfort beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

  • Select Comfort beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

La Molienda - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Spa Services

Spa has massage/treatment rooms.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Minimum age to access spa is 18

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: MXN 2000 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 44 lbs
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fiesta Americana Hacienda San Antonio El Puente Cuernavaca
  • Fiesta Americana Hacienda San Antonio El Puente Cuernavaca Hotel
  • Fiesta Americana Hacienda Ant
  • Fiesta Americana Hacienda San Antonio El Puente Cuernavaca Hotel

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.