2/10 Terrible
Rose
Business traveler
Nov 20, 2025
Disliked: Cleanliness, staff & service
I believe the manager of this location should have more training in "hospitality." And look up the definition of that word. Because I will not return to this location again. I'd rather sleep in my vehicle. I've staying here before and was checked in by this same person. And she doesn't smile, is not very welcoming and not accommodating at all. I asked to check in early and I was told by her that checkin time is 4pm and she would not budge. She said I would gave to pay for an addnight. I drove Amish people here from NY and would only be here until 8pm. I have been driving Amish for 10 years and most motels are usually very accommodating. And this location used to be also, until this manager took over. We had some words and I do regret some things that I said to her. She was flippant as well. I called later and apologized. I canceled my reservation there and went somewhere else instead. Their policy is no refund. And again, she would not budge. So I lost that money. But I am in this area many times during the year and will not choose this motel again. So the greater loss is theirs in the end..100s of dollars. Today I am in PA again and I was told by the motel I booked that normal policy is 3pm to check in. But since I'm leaving at 8pm, of course they can be flexible and I am welcome to come anytime today. Now THIS is hospitality.
Rose
Stayed 1 night in Nov 2025
