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Best Western Pony Soldier Inn & Suites

2.5-star property
3030 E Route 66, Flagstaff, AZ 1-855-201-7819
3.9 out of 5
Good!
See all 15 travelocity Reviews

"The front office/ check in was great. Super friendly and very helpful. Our room was very clean. The lucite door to the bathroom allows light into th ... " More

By a verified traveler on Sat 31 Dec 2022

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Hotel Description

Enjoy free breakfast at this Flagstaff hotel

In Flagstaff

Within 2 miles (3 km) of this Flagstaff hotel, you'll find Bushmaster Park and Flagstaff Mall and The Marketplace. Buffalo Park and Flagstaff Field Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a spa tub. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A computer station and a safe deposit box are also provided.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$99* Per night/room May 1 - May 2

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Pony Soldier Inn & Suites ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Pony Soldier Inn & Suites

Everyone (4) Couples (3) Family (7)
3 out of 5

Posted by , from Sedro Woolley on Aug 9, 2023

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Comment from Hotel Management

Aug 11, 2023 by Scott, GM

Greetings! Thank you for taking time to share your experience. We hope you enjoyed a comfortable night's rest at our Best Western. We are here to serve you! Safe travels until we welcome you again! Best,Scott, GM

3 out of 5
The front office/ check in was great. Super friendly and very helpful. Our room was very clean. The lucite door to the bathroom allows light into the sleeping area, waking people up if used at night. The walls are paper thin. I could hear every conversation of the people in the next room. Also a train runs nearby about each hour, so I could hear that as well. They did offer free breakfast. The breakfast room was clean. The workers were constantly cleaning up and restocking food. The food itself was mediocre at best. Check out was easy and fast. Location of hotel is convenient. Several restaurants nearby, and easy access to main highways.

Posted by on Dec 31, 2022

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Comment from Hotel Management

Jan 3, 2023 by Scott, GM

Happy New Year! Thank you for choosing the Best Western Pony Soldier Inn & Suites. We appreciate the many compliments as well as suggestions for how we can make your next stay better. Looking forward to welcoming you again. Here's to 2023! Best,Scott, GM

4 out of 5

Posted by on Dec 11, 2022

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4 out of 5

Posted by , from SPRING VALLEY on Sep 17, 2022

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5 out of 5
Our room was clean and comfortable. My son enjoyed the pool and the breakfast was the best! Would highly recommend staying here!!

Posted by on Aug 13, 2022

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Comment from Hotel Management

Aug 16, 2022 by Scott, GM

Thank you for the hearty recommendation! I am happy to hear your son enjoyed the pool. It makes a cool escape in August! We look forward to welcoming you again! Best, Scott, GM

5 out of 5
Noisy building, noisy surroundings and loud building.

Posted by on May 17, 2022

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Comment from Hotel Management

Jun 14, 2022 by Scott, GM

Thank you for choosing Best Western Pony Soldier Inn & Suites! We appreciate your feedback and hope you were able to get assistance while here. When alerted to concerns, the team will look for a quick remedy. Enjoy your summer travels! Best, Scott, GM

3 out of 5
I know it's older, but, things could be upgraded

Posted by , from Arizona on Nov 28, 2020

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5 out of 5

Posted by on Jul 19, 2020

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3 out of 5
Overall this is good value for the money. There is a nice variety of choices at breakfast and I like that it is held in a facility separate from the hotel. It makes the front desk area less busy in the mornings. I've stayed here before and this is the first time I've had such a tiny room. (1st floor). It was a queen and comfortable enough but there was not much room for our stuff. The guy at check-in was completely distracted watching Jeopardy on TV.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 14, 2020 by Mark, GM

Thank you for taking time to compliment your stay. It sounds like breakfast hit the spot in the mornings. We actually remodeled that building just for our breakfasts! We hope to welcome you back. You might consider a suite. It'll give you some extra room to stretch out! Happy New Year! Best, Mark, GM

5 out of 5
The staff is friendly and informative. It includes a full breakfast and has an indoor pool and spa.

Posted by , from Scottsdale on Jan 4, 2020

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Comment from Hotel Management

Jan 6, 2020 by Mark, GM

Thank you! We appreciate your service compliments. The team genuinely cares and that sense of concern is something that I think sets us apart from other hotels. It also sounds like the pool area hit the spot. It's nice this time of year! Happy New Year! Best, Mark, GM

About the Best Western Pony Soldier Inn & Suites

Location 3030 E Route 66, Flagstaff, AZ 86004

Property Features

Best Western Pony Soldier Inn & Suites offers its guests an indoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at Best Western Pony Soldier Inn & Suites. Self parking is free. This Flagstaff hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1962
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Flagstaff Station (5.2 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Best Western Pony Soldier Inn & Suites offers 75 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Flagstaff hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. 37-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Snowboarding nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 0
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 18

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 25.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Pony
  • Best Western Pony Soldier
  • Best Western Pony Soldier Flagstaff
  • Best Western Pony Soldier Inn
  • Best Western Pony Soldier Inn Flagstaff
  • Pony Soldier Best Western
  • Pony Soldier Inn
  • Best Western Flagstaff
  • Best Western Hotel Flagstaff
  • Best Western Pony Soldier Hotel Flagstaff
  • Best Pony Soldier & Suites
  • Best Western Pony Soldier Inn Suites
  • Best Western Pony Soldier Inn & Suites Hotel
  • Best Western Pony Soldier Inn & Suites Flagstaff
  • Best Western Pony Soldier Inn & Suites Hotel Flagstaff

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.