"The ice maker in the refrigerator did not work, and they do not have ice machines. The elevator got stuck with people on board. " More
Close to the beach
You'll find Van Raalte Farm and Outdoor Discovery Center of Wildlife Unlimited within 3 miles (5 km) of this hotel. Lakeshore Health Partners and Hope College are also within 3 miles (5 km).
Business services
This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the outdoor tennis court and perks like free self parking.
Oct 31, 2023 by Katelyn - Guest Care
Your review is much appreciated as we remain committed to providing exceptional guest service. I am so sorry to hear about your ice maker, we do have ice available at the desk as well. And I can assure you our elevator has been professionally repaired. Thank you, we look forward to welcoming you back soon.
Jun 21, 2021 by Matt Yost
Thank you so much for your response regarding your most recent stay at our property. Our goal is to make your stay as comfortable as possible and unfortunately we fell short of that goal. Your comments have been shared with our team as a teachable moment to better our future guests stays. Thanks again
Sep 10, 2016 by Rachel Kammer
Thank you for taking the time to leave this feedback! It is our general practice to leave a set of sofa sheets in the closet, along with a pillow, so I am shocked to hear there was not a set in your room. I am so sorry for the inconvenience, I will be sure to speak with the housekeeping department to ensure that this does not happen again for future guests. We hope to see you next time you are in the area!
Sep 10, 2016 by Rachel Kammer
Thank you for the wonderful review! I am so happy to hear that you enjoyed the hotel suite. We hope to see you next time you are in the area!
The property will be renovating from March 22 2024 to May 1 2024 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
Residence Inn by Marriott Holland offers its guests an indoor pool, an outdoor tennis court, and a 24-hour fitness center. There's a snack bar/deli on site. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Residence Inn by Marriott Holland. Free self parking is available. Smoking is allowed in designated areas at this 3-star Holland hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Residence Inn by Marriott Holland offers 78 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds and dining tables. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a 24-hour fitness center.
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.