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Residence Inn by Marriott Holland

3-star property
631 Southpointe Ridge, Holland, MI 1-855-201-7819
4.5 out of 5
Wonderful!
See all 6 travelocity Reviews

"The ice maker in the refrigerator did not work, and they do not have ice machines. The elevator got stuck with people on board. " More

By a verified traveler on Sun 01 Oct 2023

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Hotel Description

3-star guestrooms with kitchens

Close to the beach

You'll find Van Raalte Farm and Outdoor Discovery Center of Wildlife Unlimited within 3 miles (5 km) of this hotel. Lakeshore Health Partners and Hope College are also within 3 miles (5 km).

Business services

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the outdoor tennis court and perks like free self parking.

Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max
$179* Per night/room Apr 25 - Apr 26

Studio, 1 King Bed with Sofa bed, Kitchen (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed, Kitchen (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Residence Inn by Marriott Holland ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Residence Inn by Marriott Holland

Everyone (3) Couples (2)
5 out of 5
The ice maker in the refrigerator did not work, and they do not have ice machines. The elevator got stuck with people on board.

Posted by , from EVERGREEN on Oct 1, 2023

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Comment from Hotel Management

Oct 31, 2023 by Katelyn - Guest Care

Your review is much appreciated as we remain committed to providing exceptional guest service. I am so sorry to hear about your ice maker, we do have ice available at the desk as well. And I can assure you our elevator has been professionally repaired. Thank you, we look forward to welcoming you back soon.

3 out of 5
This hotel was very disappointing. It did have a few things that suited our stay but overall I would not book this location again. We booked this hotel because the price was right and we like the idea of having the kitchen so we didn’t have to eat out everyday during our stay. The night woman who checked us in was very nice and even gave us the handicap room after seeing me with my cane. The handicap features in the room really helped me out. The gentleman in the morning who checked me out was also very nice! It goes down hill from here. The hotel needs updating ans isn’t very clean. There were bags of trash outside of everyone’s doors that only get picked up by housekeeping in the AM. The back security door was broken so anyone could just enter. Even though it says no smoking everyone was out back smoking and just flinging their cigarette butts everywhere and they were never picked up. This is a pet friendly hotel and we had someone around us who just let their dogs bark non stop our whole stay and even though we mentioned it to the front desk nothing was done about it. It was 3am and the dogs were just going crazy! The beds are horrible and so uncomfortable I ended up trying to nap on the sofa. Watch out asking the older morning manager for more TP! She was so rude and condescending! The free breakfast was a joke just an apple and a muffin in a bag. This location is so far from everything in Holland that I’ll gladly pay more to stay at a nicer place next time.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 21, 2021 by Matt Yost

Thank you so much for your response regarding your most recent stay at our property. Our goal is to make your stay as comfortable as possible and unfortunately we fell short of that goal. Your comments have been shared with our team as a teachable moment to better our future guests stays. Thanks again

5 out of 5

Nice hotel, very convenient for beaches.

Wonderful stay with friendly staff and so convenient to the lake and beaches and activities. Loved it!

Posted by , from Aurora, NY on Aug 17, 2017

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5 out of 5

3 day Labor day weekend.

Pros: Clean, Quiet.
Cons: Leave sheets for sofa bed in room. Also breakfast bar was a disaster, but probably more due to customers than management. Skipped it the second day
Location: Not far from resort towns of Holland, Saugatuck, Grand Haven, South Haven and all the related state parks.
Wonderful from the start. Good, quiet location. Off the beaten path of tourists.

Posted by , from Michigan on Sep 6, 2016

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Comment from Hotel Management

Sep 10, 2016 by Rachel Kammer

Thank you for taking the time to leave this feedback! It is our general practice to leave a set of sofa sheets in the closet, along with a pillow, so I am shocked to hear there was not a set in your room. I am so sorry for the inconvenience, I will be sure to speak with the housekeeping department to ensure that this does not happen again for future guests. We hope to see you next time you are in the area!

5 out of 5

Excellent hotel for the family

Pros: Everything
Cons: Nothing
Location: No
Fantastic large, clean hotel rooms. Full kitchen, living room , fireplace.

Posted by on Sep 4, 2016

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Comment from Hotel Management

Sep 10, 2016 by Rachel Kammer

Thank you for the wonderful review! I am so happy to hear that you enjoyed the hotel suite. We hope to see you next time you are in the area!

4 out of 5

This hotel made us feel very welcomed.

Pros: Free Internet, Quiet, Free breakfast, clean, spacious room
Nice staff. very helpful accomodating friendly. will stay again

Posted by , from Detroit, MI, USA on Aug 24, 2012

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About the Residence Inn by Marriott Holland

Location 631 Southpointe Ridge, Holland, MI 49423

Renovations + Closures

The property will be renovating from March 22 2024 to May 1 2024 (completion date subject to change). The following areas are affected:

  • Fitness facilities
  • Lobby
  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Residence Inn by Marriott Holland offers its guests an indoor pool, an outdoor tennis court, and a 24-hour fitness center. There's a snack bar/deli on site. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Residence Inn by Marriott Holland. Free self parking is available. Smoking is allowed in designated areas at this 3-star Holland hotel.

  • 78 guestrooms or units
  • 3 levels
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Holland Station (6.2 km / 3.9 mi)
  • Parking: Free self parking

Room Amenities

Residence Inn by Marriott Holland offers 78 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds and dining tables. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • LCD television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Hotel Holland
  • Residence Inn Marriott Holland Aparthotel
  • Residence Inn Marriott Holland
  • Residence Inn Holland Hotel Holland
  • Holland Residence Inn
  • Resince Inn Marriott Holland
  • By Marriott Holland Holland
  • Residence Inn by Marriott Holland Hotel
  • Residence Inn by Marriott Holland Holland
  • Residence Inn by Marriott Holland Hotel Holland

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.