2/10 Terrible
Fatima A.
Oct 7, 2025
Host was very unprofessional. Canceled my reservation the day of my reservation stating that she has the property booked at another platform. Poor management.. if she was posting on multiple sites she should have marked it sold on vrbo to avoid inconvenience. I lost my 50 one key reward over this reservation and I had to pay very high amount for alternate accommodation as I had to make last minute same day reservation. Host Katie also never responded to my messages when I reported to her that my reservation is still active and I am unable to book another one on the app while my credit card is charged full amount for this stay.
Fatima A.
Stayed 2 nights in Oct 2025