4.4 out of 5

"good but hard to get used to the drivers and where things are located. where to find parking near the monuments. the staff didn't seem knowledge enoug ... " More

By a verified traveler on Tue 31 Oct 2017

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Hotel Description

At Holiday Inn National Airport/Crystal City, you'll be 6 km (3.7 mi) from Washington Monument and 6.1 km (3.8 mi) from Jefferson Memorial. Highlights at this hotel include 2 restaurants, a free airport shuttle, and a free area shuttle.

Flat-screen TVs with satellite channels are featured in all 280 rooms, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include free toiletries and pillow menus. Additionally, free newspapers, safes, and hair dryers are available.

The restaurant, Fresh Kitchen, serves American cuisine and is open for breakfast and lunch. O'Malley's Pub is the hotel's own sports bar, serving drinks along with lunch and dinner. 5820 square feet (541 square meters) of event facilities include 6 meeting rooms and a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a fitness center, and laundry facilities. Each morning full breakfast is served between 6 AM and 11 AM. There's also self parking, along with the convenience of a free shopping center shuttle.

Attractions within a 10-minute drive of this 3-star Crystal City hotel include Arlington National Cemetery and Lincoln Memorial.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80 per night

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn National Airport/Crystal City ratings based on 51 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5
Cons: the restaurant. the staff's knowledge of the area. you should coordinate between the downtown Holliday Inn to allow parking for guests of this Hollid
good but hard to get used to the drivers and where things are located. where to find parking near the monuments. the staff didn't seem knowledge enough about the sites in D.C. and how to navigate to the sites.

Posted by on Oct 31, 2017

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4 out of 5

DC sightseeing

Quisha was the first point of contact upon our arrival. She was Fantastic! She was extremely personable and very helpful with tips and suggestions to help with getting around DC. She provided us with free maps and handouts to help facilitate points of interest and commuting options. We dealt with other staff at other times throughout our stay and they too were nice and helpful as well. It's an older hotel, but was fine with us. Onsite parking is great! We were there 5 days and didn't need to drive anywhere the entire time. There are plenty of places within walking distance to eat or pick up any needed items. The hotel shuttle bus was very convenient to take us to the metro to get to DC everyday. Shuttle staff were very friendly! Great trip all in all!

Posted by , from Kennedy Space Center on Jun 5, 2017

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Comment from Hotel Management

Jun 10, 2017 by Quisha

Dear Douglas, Thank you for your post! I want to personally thank you for your kind words and acknowledgement. It is our practice to work diligently to ensure each guests' stay is a memorable one and we greatly appreciate the positive feedback! Again, we value your feedback and look forward to welcoming you back in the near future. Kind Regards, Quisha Page | Assistant Front Office Manager Holiday Inn Reagan National Airport/CrystalCity

5 out of 5

Excellent for the cost

Pros: see above
Cons: piano player in lobby
Location: we walked to thel Crystal City Metrorail
Hotel was clean and room service excellent. We asked for extra blankets and a refrigerator and both were delivered within minutes. Only downside was the 15-minute walk to the Metrorail.

Posted by , from Honesdale, PA on Apr 20, 2017

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5 out of 5

Great price, service and quality

The room was great. Location was excellent. Easy access to everything. The staff was very helpful amd corteous. I think the price was perfect for the quality

Posted by , from virginia beach on Mar 7, 2017

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4 out of 5

okay stay, but could've been better.

Hotel was clean, updated, comfortable, and attractive. Safe location conveniently located near restaurants, rental car, airport, shopping, etc. friendly, helpful staf, but could've been more informative. Both restaurant and pub were nice places with good food. Our stay was during extremely hot weather and our room was on the top floor. The AC wasn't able to cool the room, so it stayed very uncomfortable. When we reported it, they comped us $40 off. I'd stay there again, just not on the top floor during warm weather.

Posted by , from N on Aug 17, 2016

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3 out of 5

Our stay went well.

We had to pay $16.00 a day for parking. The people at the front desk were polite. The room was clean. One morning we called the front desk to get three towels, we waited 10 minutes, but we didn't get the towels. Called again, waited 15 minutes, again we didn't get the towels. We had to go to get them ourselves.

Posted by , from C on May 24, 2016

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Comment from Hotel Management

Jun 1, 2016 by Hotel Manager

Dear valued Guest, We are so elated that you took the time to review our property. Our front desk team will be so delighted to learn that you found them to be polite. We have shared your feedback with members of the housekeeping team and they are pleased with your satisfaction. We would like to sincerely apologize for the inconvenience you experienced with your requests. Your review will give us the perfect opportunity to retrain our staff on the importance of following up and following through with guests’ requests. Once again thank you for your review and the time you took to share with us your experience. Warmest Regards, Kadiann Pinnock, Assistant Front Office Manager

5 out of 5
I was not able to stay there because I missed my flight because of the traffic. It usually take an hour to get to the airport, however, it took two hours.

Posted by on Sep 24, 2015

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5 out of 5
excellent review, had no issues what so ever. would use again, and would advise anyone who was flying into Reagan to make reservation with you R.J. Bent

Posted by on Sep 11, 2015

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4 out of 5

Great convenient hotel with access to the Metro.

Pros: Very convenient to food and Metro to the National Mall
Cons: Breakfast Buffet was skimpy and the scrambled eggs tasted like powdered eggs.
Location: It's just two stops on the Metro to the Pentagon and a few more to the National Mall. One line lets you out at the Smithsonian.
The staff was helpful, the access to the Metro was excellent. They run a shuttle every 15 minutes to the Airport, DCA, and the Metro. Legal's Sea Food is just blocks away and they will drop you and pick you up. The room was clean and they cared for it daily with new towels. The have a new PUB located in the building with good food and drinks. It is only a $3.00 Metro ride to the National Mall. Excellent position next to a McDonald's and a Car rental office. We were very pleased with this hotel. Wayne LaMura, Captain 747 Retired

Posted by on Aug 17, 2015

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3 out of 5

RECEPTIONIST, PARKING AND STAFF.

Pros: The food in the restaurants was good.
Many of the staff couldn't help with local directions. No Virginia maps available at this Holiday Inn , Arlington. We had to seek help from outside the hotel for directions. The parking was atrocious. To exit you had to travel thru a narrow passageway. The parking floors were designed poorly. There were no staff to help you with your luggage. We had to use the cart ourselves. We won't stay at a Holiday Inn again.

Posted by on Aug 16, 2015

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About the Holiday Inn National Airport/Crystal City

Location 2650 Jefferson Davis Hwy, Arlington, VA 22202

Property Features

There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5820 square feet (541 square meters) and includes a conference center. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn National Airport/Crystal City. An area shuttle within 1.0 mi and a roundtrip airport shuttle at scheduled times are free. For a fee, parking is available. This 3-star Addison Heights hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 6 conference rooms
  • 5820 sq ft of conference space
  • 541 sq m of conference space
  • Built in 1973
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Washington, DC (DCA-Ronald Reagan Washington National) (1.5 km / 0.9 mi)
  • Train station: Alexandria Station (6 km / 3.8 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 1.0 mi, and shopping center shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Holiday Inn National Airport/Crystal City offers 280 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2016.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

Fresh Kitchen - This restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.

O'Malley's Pub - This sports bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center. Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 13 per person (approximately)
  • Self parking fee: USD 16 per night
  • In-room microwave fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Crystal Hotel
  • Holiday Inn Crystal Hotel National Airport City
  • Holiday Inn National Airport Crystal City Hotel
  • Holiday Inn Crystal City Hotel
  • Holiday Inn National Airport Crystal City
  • Holiday Inn Crystal City
  • Holiday Inn National Airport/Crystal City Hotel
  • Holiday Inn Airport/Crystal City Hotel
  • Holiday Inn Airport/Crystal City

You should know

  • Holiday Inn National Airport/Crystal City offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.