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Shores at Waikoloa

3-star property
69-1035 Keana Pl, Waikoloa, HI 1-855-201-7819
4.0 out of 5
Very good!
See all 13 travelocity Reviews

"We had a family reunion. Wish we had units that were closer together. " More

By a verified traveler on Fri 28 Dec 2018

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Hotel Description

3-star condo with kitchen in Waikoloa

Close to the beach

You'll be within half a mile (1 km) of Waikōloa Beach and 2 miles (3 km) of Kings Shops with a stay here. Genesis Gallery and Waikoloa Beach Golf Course are also within 2 miles (3 km).

2 outdoor tennis courts

2 outdoor tennis courts, an outdoor pool, and a spa tub are all featured at this condo. Enjoy the gym and perks like free self parking. A terrace, a garden, and a hair salon are also on offer.

Free wired Internet, kitchens

The 37 condos feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. TVs come with cable channels, and other amenities include free wired Internet and washers/dryers.

Room, 1 Bedroom (ETX)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Bedrooms, 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Shores at Waikoloa ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Shores at Waikoloa

Everyone (2) Family (2)
4 out of 5
We had a family reunion. Wish we had units that were closer together.

Posted by on Dec 28, 2018

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Comment from Hotel Management

Dec 30, 2018 by Aston F/D Team

Aloha! Thank you for choosing to stay at Aston Shores at Waikoloa. We are very sorry that we were unable to group your rooms closer together. Due to the special nature of our inventory, we are unable to guarantee all requests. We hope your Ohana was able create wonderful memories on the Big Island =) Mahalo nui loa,

5 out of 5

Just loved it!

Location: 8 minute walk to a lovely beach, 15 mins to shopping and a little further to a grocery and restaurants. Easy access to one of main highways.
We were there last week, had a 1-bedroom condo with full kitchen, laundry facilities, lovely outside sitting area. Can't say enough about this place. We stayed there 2 years ago and found it excellent value and so very comfortable. Why would anyone want to stay in a hotel when something like this is available. Plenty of easy-access parking, lovely views in every direction (we face the petroglyph field and golf course. Quiet, clean, comfortable furniture, spacious. We will return to the big island and will definitely stay there again.

Posted by on Oct 5, 2016

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2 out of 5

Nice complex but units need work

Pros: The grounds are kept very nice
Cons: Unit #236 needs a complete remodel. if it were mine I would be embarrassed to rent.
Location: Go to Lava Lava for lunch and play in the water with the turtles. We went three times. Take a tour of the Hilton. A very unique hotel.
The buildings look nice and the grounds are nice, but the unit I was given #236 in the Bo Tree Tower really needs some upgrading. It was filled with very dusty plastic plants which I moved to the closets. The dust was so bad I had to clean every area they were. Most of the fixtures in the bathrooms were rusty and had lime deposits around the fittings. The mattresses were so old that they had that egg carton foam to sleep on top of the mattresses. The table on the lanai was all rusty. Then there was the kitchen--there was four frying pans, one glass oven dish, and very little utensils. The can opener was from 1950's. We were charged for the internet which did not work. We had a repair man come to fix it. It worked for one day. They charge you to use the safe, per day. My key worked about 1/3 of the time. Very old rusty lock. I could go on. I have stayed in lesser priced places and expect less, but I was paying $300 per night. I feel like I have been taken, and will not stay here again.

Posted by , from Seattle on Jul 22, 2015

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5 out of 5

We thoroughly enjoyed our stay.

Pros: Quiet
Our two bedroom unit was very spacious and very comfortable. We had a ground floor unit with a large lanai. The kitchen was tiny , but quite sufficient. We had a lot of privacy and enjoyed our stay.

Posted by on Apr 12, 2011

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2 out of 5

needs updating

We stayed in a two bedroom suite (family 2 adults 2 children) The room definately needs updated. THe carpet was extremely dirty and just needed replaced. The window blinds were broken non functional and missing many pieces. The window in our bathroom didnt shut and we got alot of noise from other guests early in the moring because of it. The washer and dryer were nice to have as well as the extra bathroom. But the locaton was also a problem we had to drive long distances for everything. We were not impressed with the kings shops very over priced with little selection. Stop in Kona and do your shoping. The concierge was wonderful. He had a desk out at the pool he gave us wonderful advise on excursions, maps other personal tips. He was by far the best concierge we have ever delt with.

Posted by on Jul 19, 2009

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2 out of 5

The Shores At Waikoloa

Not impressed. This place was cheap for a reason. Towels - so bleached out they were crispy. Carpet - so old & stained I didn't want to take my shoes off. All blinds were broken or just didn't cover the windows. I was on the ground floor so I felt like everyone could see me. I didn't feel safe. Ants in the bathrooms. Rust on the bathroom faucets. Bed was a like a hard table with sheets. Dish soap in kitchen was watered down. Thin walls, I could hear the unit upstairs flush.Their early shower woke me up. This is a beautiful location, too bad it's so run down.

Posted by on Jul 16, 2008

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4 out of 5

Value for location

We have stayed in several hotels on the island and this was our first condo experience. For the Waikoloa location and peak season, this was a good value. Staff was friendly at checkin and checkout. The unit was a 2BDR/2BA. Overall clean and furnished with an island flair. Master bedroom with king bed was a bit hard, and 2nd bedroom had twin beds which made the room somewhat smallish and one had to lean against the bed to access the closet. Master bath had extra large shower with double sinks, while 2nd bedroom had an oversize soaking tub. Both bedrooms had television with cable, and living area had HDTV with VCR. Kitchen appliances could stand upgrading but were clean and operable. Lanai was large and comfortable. Gated security entrance. Safe was available in the room for an additional charge. Dining and shopping close within walking distance. After this stay, we tried a condo at Kolea which was highly overrated in terms of amenities. No contact or greeting at Kolea while the Shores had on site staff. NO maid service at Kolea for 10 nights, while the Shores offered DAILY maid service with fresh towels and trash takeout. I mention this because Kolea required you take out trash and wash any towels over one per guest while the Shores provided this service daily. What kind of vacation is that? Kolea is on ABay beach, but the Shores has access to the same beach within a short walk. For value, I would recommend consideration of the Shores if you are interested in a condo in Waikoloa.

Posted by on Feb 4, 2008

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4 out of 5

Condo, Shores at Waikoloa

We stayed in a one bedroom condo. The first condo we had was not well equipped and we moved to another after two days. Probs: no view, no hair dryer, very few dishes, no safety mat in bath rm, no DVD or CD player, no radio, no TV in bedrm. The next condo was pretty good. Had the DVD player, but no TV in the bedrm. We like to stay at the Shores because the condos are usually great, the housekeeping is very good and the Waikoloa area is less crowded and closer to the beaches we like.\n\nThe front desk was quick to remedy our problems, although there is a heirarchy and keep asking until someone can take care of your problems.\n\nThe exercise room is OK. It is small but does have weights and treadmills. They need to monitor the kids. If they aren't going to exercise they have no business running around, screaming and being a nuisance.

Posted by on Dec 14, 2007

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4 out of 5

OUTSTANDING

The hospitality of the staff was outstanding and the room was better. Our 2 bedroom, 2 bath condo was about as big as our house. I would not hesitate to go back!

Posted by on Aug 23, 2007

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5 out of 5

Perfect Vacation

This hotel was great. Our condo was newly furnished and the bed was extremely comfortable. It is a distance from Kona but we are used to driving so that didn't really matter. Pack some food to take advantage of the fully equipt kitchen. Also, we went home with a suitcase full of clean clothes because of the free washer/dryer. The air conditioner was a little strange but not a big deal because we were usually out sight seeing.

Posted by on Feb 21, 2007

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About the Shores at Waikoloa

Location 69-1035 Keana Pl, Waikoloa, HI 96738

Property Features

As a guest of Shores at Waikoloa, you'll find an outdoor pool, outdoor tennis courts, a spa tub, and a fitness center. A terrace, tour/ticket assistance, and barbecue grills are also featured at Shores at Waikoloa. Free self parking is available. Smoking is allowed in designated areas at this 3-star Waikoloa condo.

  • 37 guestrooms or units
  • 3 levels
  • Towels for the beach
  • Dry cleaning
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Outdoor tennis courts - 2
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free wired internet , High-speed internet access , Internet access (surcharge)

Available in some public areas: Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Shores at Waikoloa offers 37 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to lanais. Beds feature down comforters. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. This Waikoloa condo provides complimentary wired Internet access. Televisions come with cable channels. Additionally, rooms include safes and coffee/tea makers.

  • Bathrooms are partially open
  • In-room kitchen
  • Washer and dryer
  • Private lanai
  • Television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Air conditioning
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golf driving range on site
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 200.71 per accommodation, per stay (varies per unit)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aston Shores
  • Aston Shores Condo
  • Aston Shores Condo Waikoloa
  • Aston Shores Waikoloa
  • Aston Waikoloa
  • Aston Waikoloa Shores
  • Waikoloa Aston Shores
  • Waikoloa Shores
  • Aston Shores At Waikoloa Hotel Waikoloa
  • Resortquest Shores Waikoloa
  • Aston Shores Waikoloa Condo
  • Shores Waikoloa
  • Shores at Waikoloa Condo
  • Aston Shores at Waikoloa
  • Shores at Waikoloa Waikoloa
  • Shores at Waikoloa Condo Waikoloa
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.