6/10 Aceptable
Melissa M.
6 jun. 2024
No le gustó: Limpieza
First night was awful, second day improved
I also posted on Evolve which is the property management company. But we arrived at about 10 pm on day of check in and there was mouse feces on the kitchen counters, in the bathtub and on all the beds and under the pillows. They offered the second cabin on property but it had not been cleaned since their prior guest, I guess the local contact was not aware of that because he sent us over and we had to let them know that. They did come out for a quick clean and linen change on the mouse free cabin and we were able to get in at about 1 am. The next morning they asked us to pack back up so their cleaner could do a deep clean. We were able to get back in at about 4pm on Day 2.
If the first cabin had been clean when we arrived, this would be an easy 5 stars. They were very communicative with getting us back in the first night to the mouse free cabin. They must have resolved the issue on the first cabin because people checked in over the weekend when we were there. It was a super disappointing way to start a trip especially after driving 10 hours in from South of Austin Texas.
But the beds were comfy, the location was fantastic, and the cabin once cleaned was, tidy, comfortable and had everything a short term renter would need.
Despite the awful start, we would stay again, which is why we gave 3 stars instead of 1. Hopefully the local care takers will be more diligent with checking the state of the cabins prior to check in and this won't be an issue for future guests.
Melissa M.
Se hospedó 4 noches en mayo de 2024