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Erena Tulum

3.0 star property
3-star condo near Playa Paraiso

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Photo gallery for Erena Tulum

Relax in a serene villa surrounded by lush greenery and a pool.
Relax in a serene bedroom with a neatly made bed, nightstand, and wall hanging.
Relax in this inviting living space with a comfortable sofa, wooden floor, and natural light pouring in through the large window.
King Suite with Plunge Pool | 1 bedroom, laptop workspace, iron/ironing board, free WiFi
Stroll through lush greenery along a winding concrete path.

Popular amenities

  • Bar
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
C.8 Sur La Veleta, Tulum, QROO, 77765
  • Tulum Beach
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪11 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪53 min drive‬

Room options

View all photos for King Suite with Plunge Pool

King Suite with Plunge Pool | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

King Suite with Plunge Pool

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Suite with Balcony

King Suite with Balcony | Balcony view

King Suite with Balcony

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Tulum

Seaside stay .With a stay at this La Veleta condo, you'll be within half a mile (1 km) of Holistika Art Walk and 2 miles (3 km) of Hospital de Tulum. Dos Aguas Park and Hunab Lifestyle Center are also within 3 miles (5 km).
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What's nearby

  • Tulum National Park - 6 min drive - 3.3 miles
  • Tulum Beach - 9 min drive - 5.0 miles
  • Las Palmas Public Beach - 9 min drive - 4.2 miles
  • Tulum Mayan Ruins - 10 min drive - 4.6 miles
  • Playa Paraiso - 11 min drive - 4.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Sukhothai - ‬13 min walk
  • ‪El Camello Jr - ‬13 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬1 min walk
  • ‪Vaivén - ‬1 min walk
  • ‪La Consentida - ‬6 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Erena Tulum

3-star condo near Playa Paraiso
Erena Tulum offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at Erena Tulum. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tulum condo.

  • 12 guestrooms or units
  • Manager's reception (free)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Erena Tulum offers 12 air-conditioned accommodations with private pools and hair dryers. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 40-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Beach

  • Beach shuttle (surcharge)

Pool/Spa

  • 2 outdoor pools
  • 24-hour pool access
  • Free pool cabanas
  • Pool umbrellas
  • Private pool

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site

Kitchen

  • Cleaning supplies
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Tour and ticket assistance

Location highlights

  • In a national park
  • In a village
  • Near the sea
  • On the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 12 units
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 15 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pool access is available 24-hours a day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Erena Tulum Condo
Erena Tulum Tulum
Erena Tulum Condo Tulum
Erena Tulum Mindful Hotel
Erena Tulum Mindful Condos

Frequently asked questions

How close is Erena Tulum to the airport?

Erena Tulum is 24.2 mi (43-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Erena Tulum have an airport shuttle?

Airport shuttle services are not available at Erena Tulum.

How close is Erena Tulum to the beach?

This condo is 3.5 mi (13-min drive) from Tulum Beach and 4.7 mi (20-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Erena Tulum offer free breakfast?

Erena Tulum does not offer free breakfast.

Is there a casino at Erena Tulum?

No, there is no casino at this condo.

What time is check-in at Erena Tulum?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Erena Tulum?

This condo offers free self parking.

Does Erena Tulum have a pool?

Erena Tulum features 2 outdoor pools. Guests can enjoy 24-hour pool access.

Does Erena Tulum have a restaurant?

Yes, there is a restaurant on site.

Does Erena Tulum have a spa?

There are no spa services available at this condo.

How close is Erena Tulum to downtown Tulum?

Erena Tulum is 0.9 mi away from Tulum.

Erena Tulum Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 18 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

8.6/10

Cleanliness

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Shantal Shyanne

Business traveler
I think this property still need some work also should have a manager check the rooms before selling I found a towel from whoever was previously there under the bed. They didn’t have the cleaning services because no one came to clean the room within 10days and there was no broom so that I could sweep myself. There’s is many small things but overall they are making progress!
Stayed 10 nights in Mar 2025

4/10 Poor

KATHERINE

Disliked: Cleanliness, amenities, property conditions & facilities
Room was on ground level. Sliding door wouldn’t lock, coffee maker didn’t work and bugs on the matteress cover. Had to move to another ground floor and patio door wouldn’t lock and there was incessant drilling. No coffee maker would work and kitchen sink reeked. Worst was the bed…a box spring with a 1 inch topper for a mattress. The person managing the units tried her best but the units were in poor shape/condition. Shame cuz it was in a quiet area. Finally decided to check out about days before my reservation ended.
Stayed 14 nights in Mar 2025

6/10 Okay

Annegret Heidi

Traveled with partner
Property needs a landscaper/gardener. Courtyard pool and plunge pools need help. Rooftop pool and party area fantastic. We lost power repeatedly, which is standard in Mexico. We also lost water one day. Don't know why. Our undermount sink fell out of the kitchen countertop flooding the apartment. We were moved to a smaller apartment. Great location!
Stayed 7 nights in Feb 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was great, rooftop pool, and 5min walk to resto and coffee shop. The staff was amazing and super responsive with great help any time we asked.
Stayed 14 nights in Jan 2025

10/10 Excellent

Melody

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful stay at the Erena Apartments. The rooftop pool and staff were amazing. Shopping and restaurants a walk away!
Stayed 7 nights in Jan 2025

10/10 Excellent

Feroze

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a beautiful time and would not hesitate to stay there again. Alejandra and Veronica are amazing hostesses. Both are very knowledgeable, helpful and accommodating. Loved the pools and the super chilled back atmosphere.
Stayed 9 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Shanice

Stayed 1 night in Dec 2024

8/10 Good

Arica

Liked: Cleanliness, property conditions & facilities
I would have had a better stay but the electrical plug in the Kitchen was disfunctional making a loud popping noise the entire time i was there. The room was clean however my bedsheets were dirty or stained upon arival. When i notified staff they changed the sheets but not the comforter. I slept on pool towels. The comforter smelled like dog and had some pet hairs on the bed. I was eventually moved to another room on my last night but that room needed some painting especially in the bathroom. Around the property is very clean. The hotel seems to be newly built or renovated and some rooms are still being renovated and constructed. Erena has constant hot water, flushing toilets, And i never lost power. Location is excellent!! Remember Tulum doesn’t have street lights. Erena is a few blocks from restaurants, hookah bar, and shops. Only 8 minutes from downtown where the ADO bus station is located. 16 minutes from Beach Clubs. I absolutely loved the location. Erena does not have a restaurant or bar service. The closest food is an Italian restaurant that has pizza and other stuff. Staff was very nice. I would stay again but I would ask for a newer room within the hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Marisa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. This isnt a hotel They're condo apartments. Everything was very clean. We only had a problem with our shower but, the maintenance crew were working on it. This is a perfect stay of you want to stay in downtown Tulum. A good amount of tourist but not so many where you're crowded. The staff, Veronica and Sara were excellent for help and advice of what to do, or eat.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Very happy with my stay. Sara, was very friendly.
Stayed 1 night in Dec 2024

8/10 Good

Antrice

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything except we needed more towels!
Stayed 2 nights in Dec 2024

2/10 Terrible

Quania

Traveled with family
Disliked: Cleanliness, room comfort
Called the property many of times trying to get the exact location I even emailed them. No response still to this day I haven’t heard back from them. It’s listed under hotels but that it’s not. It’s actually called Erena mindful apartments and not Erena Tulum. Check in was at 2pm the room wasn’t ready until 4:30pm. Finally go into the room after she’s done cleaning it. Stains on the pillow cases an sheets. Old food particles left in the sink , dead gnats in the lining of the freezer, mildew, mold, and nasty green grime on the shower head. Overall unacceptable. We gathered our things and left didn’t even stay there none of the days. I requested a refund and still haven’t heard anything
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Amazing stay. Loved everything about it. Looking forward to going back.
Stayed 7 nights in Mar 2024

10/10 Excellent

London

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our first time to Mexico and couldn't have picked a better hotel to enjoy our stay at. The front desk woman was so nice and really helpful with any questions we had. It's located in a quiet area with restaurants and pharmacies nearby it was also walkable to downtown shops. I would highly recommend anyone to stay here and will defiantly be back!
Stayed 4 nights in Feb 2024

10/10 Excellent

ABI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Veronica the receptionist is so lovely! was so sweet and helpful, made our stay in Tulum much more easier and pleasurable
Stayed 4 nights in Jan 2024

10/10 Excellent

DEYANIRA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here at Erena. Friendly staff always happy to help. Room was very clean and comfortable and cozy. The rooftop pool is beautiful and the pilla outside the room was great too. The streets around there are not concrete so it can be difficult to walk around or even trying to get a taxi. So mame sure you get a taxi contact so you don't go thru any trouble. But the apartment and the room and the property are worth. Definitely recommend and Definitely would come back because its in a great location.
Stayed 3 nights in Jan 2024

8/10 Good

Alejandro

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice in general, the condition was good and you could tell it was a very new construction with very nice surrounding properties. I do want to shout out Veronica who was the person that was there to assist us throughout our stay, she was amazing, hospitable, kind, honest, and approachable. She was the key for us to get a glimpse of how things worked in Tulum and what our best options were. I must confess I was a little concerned about the fact that Veronica was the only one running the show at all times and of course, she has a life so I did not expect her to be there 24/7 which makes me feel a little uneasy if I had any requests or questions during times she was not on property, thankfully I had no requests or anything very urgent during times she was not there. It is important to note that this is not a hotel but more like apartments you rent for the time being so do not expect your room to be made up every day or have a fresh new set of towels delivered to you every day. Overall great experience at Erena I would consider staying again.
Stayed 5 nights in Jan 2024

10/10 Excellent

Andrei- Alin

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort

Great place !

Hotel is really clean, with great spacious rooms. In our room we had a hair dryer, microwave, aircon, tv and loads facilities. Staff was great and friendly, helping us with anything that we needed. On the rooftop you can find an infinity pool which has sun almost all day, and sunbeds. Nice touch. We were supposed to stay only 3 nights but we have extended another 3.
Stayed 3 nights in Jan 2024

8/10 Good

Julio

Liked: Cleanliness, room comfort
Stayed 6 nights in Jan 2024

8/10 Good

Ricardo, Cancún

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing rooms and amenities, great property, the service was friendly and effective, the only downside is the location incomplete roads, far from points of interest and hard to get a taxi.
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel, Portland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was huge, nicely appointed with solid AC and a big TV.
Stayed 5 nights in Dec 2023

10/10 Excellent

MARIA JOSE

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención en la reserva (Amanda) y durante estancia (Vero), nuevo edificio, las habitaciones están muy bonitas decoradas, el roof es un área muy agradable para estar en la alberca con sombra, mesas, barra, camastros, con vista vegetación y lindos pájaros (vimos tucanes) ;) .
Stayed 1 night in Aug 2023

10/10 Excellent

Arianne, Granby

Liked: Cleanliness, property conditions & facilities
Vraiment aimé l’endroit, le personnel à l’écoute et disponible à tous moments par texto, prêt à nous aider . Endroit sécuritaire, avec quartier et rues avec
Stayed 6 nights in Apr 2025

10/10 Excellent

Hilda Monserrath

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien sólo las calles de alrededor están un poco mal
Stayed 4 nights in Jan 2025