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Best Western Grand Victorian Inn

3-star property
255 Spring St, Sayre, PA 1-855-201-7819
4.0 out of 5
Good!
See all 21 travelocity Reviews

"Train whistle sometimes loud! " More

By a verified traveler on Sat 31 Jul 2021

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Hotel Description

Enjoy free breakfast at this 3-star Sayre hotel

In state park

Within the region of this Sayre hotel, you'll find Waterman Conservation Education Center and Ithaca College. Cornell University is also in the region.

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Free WiFi, comfy beds

The 100 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include refrigerators, microwaves, and TVs with cable channels.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76* Per night/room Dec 13 - Dec 14

Standard Room, 1 King Bed, Non Smoking, Balcony (Balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Grand Victorian Inn ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Grand Victorian Inn

Everyone (10) Couples (3) Family (3)
1 out of 5

Posted by on Aug 29, 2021

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5 out of 5
Train whistle sometimes loud!

Posted by on Jul 31, 2021

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Comment from Hotel Management

Aug 6, 2021 by Suhan Patel

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Best hotel , everything was perfect , staff was amazing,

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 16, 2021 by Stephen Berwald, GM

Dear Anonymous, Thank you for taking a moment to rate your recent stay with us at the Best Western - Sayre. We are thrilled to hear that you found your stay to be worth 5-STARS and the BEST HOTEL! Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again. Sincerely, Stephen Berwald, GM

4 out of 5
Nice place. We've stayed there before and will again.

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 16, 2021 by Stephen Berwald, GM

Dear Anonymous, Thank you for taking a moment to rate your recent stay with us at the Best Western - Sayre. We are pleased to hear that you find our hotel to be nice and that you stay with us often. Our staff takes great pride in providing superior service to every guest every time. With Covid-19 epidemic currently going on, we are focused more than ever on the health & safety of our guests & our associates. The Best Western “We Care Clean” program is a direct result of that emphasis. Our enhanced safety practices at the front desk include minimizing your contact with personnel, streamlining check-in & check-out processes. We practice social distancing by ensuring a safe distance for interactions, and we disinfect anything you will touch. Every key card is disinfected & sanitized with appropriate cleaning agents. Each room is sanitized, disinfected & inspected. Every guest room high touch points are cleaned with chemicals aimed at killing the COVID-19 virus. Where you touch, it will be cleaned with a focus on your safety. The room you stay in will likely have not been used for a period of 24-72 hours from the prior guest, a form of social distancing related to the life expectancy of the COVID-19 virus. We look forward to seeing you during your next stay. Sincerely, Stephen Berwald, GM

5 out of 5
I loved the room. It was nice and spacious and the tub was great! The bed however was very uncomfortable. If you like a stiff hard flat bed then this is for you! If not find something else!

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 15, 2021 by Stephen, GM

Dear Anonymous, Thank you for taking the time to tell us about your recent stay at the Best Western - Sayre. We are happy to hear that you found the room to be nice and spacious. Our staff takes great pride in providing superior service to every guest every time. With Covid-19 epidemic currently going on, we are focused more than ever on the health & safety of our guests & our associates. The Best Western “We Care Clean” program is a direct result of that focus. Our enhanced safety practices at the front desk include minimizing your contact with personnel, streamlining check-in & check-out processes. We practice social distancing by ensuring a safe distance for interactions, and we disinfect anything you will touch. Every key card is disinfected & sanitized with appropriate cleaning agents. Each room is sanitized, disinfected & inspected. Every guest room high touch points are cleaned with chemicals aimed at killing the COVID-19 virus. Where you touch, it will be cleaned with a focus on your safety. The room you stay in will likely have not been used for a period of 24-72 hours from the prior guest, a form of social distancing related to the life expectancy of the COVID-19 virus. We hope you will continue to stay with us. Sincerely, Stephen Berwald, GM

3 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 25, 2019 by Stephen, GM

Thank you for taking a moment to rate your recent stay with us at the Best Western - Sayre. We are pleased to hear that you found your stay to be worth 3-stars. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again.

3 out of 5
My children really enjoyed the pool & hot tub! The room was clean and housekeeping helped us when we couldn’t open the one door. However, there was two weddings going on that evening. My family was trying to help an individual who’s dog had an accident in the elevator when a worker came out of the dining area telling my family they were being too loud and a wedding ceremony was being taken place. She continued to be rude. Later, when we went to the lobby, the wedding party took up most of the lobby with a receiving line and I actually had to step over the brides dress to get on the elevator. Then the music was so loud in the lobby, from their reception, that you couldn’t even have a conversation. I love weddings and I’m very happy for the couple, but I felt like the one wedding was the hotels focus and the rest of the guest had to just adjust.

Posted by , from Towanda, PA on Oct 14, 2019

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Comment from Hotel Management

Oct 14, 2019 by Stephen, GM

Dear Bek, Thank you for taking the time to write a review about your stay with us at the Best Western - Sayre, PA. It sounds like you had a good time and had a chance to enjoy our Fitness Center which is not your ordinary hotel exercise room. The Fitness Center is not your typical hotel exercise room. Our Fitness Center has an indoor heated pool, hot tub, his and hers saunas, two racquetball courts (one court double as a basketball court), a large weight room, treadmills, ellipticals and more. I apologize if felt the one hotel worker was rude to you while you were doing a kind thing by helping a fellow guest whose dog had an accident or if you felt the wedding was more important than your stay. All our guest’s satisfaction is important to us whether they a simple staying in a hotel room for the night or having a function on one of our banquet rooms. We will be using your comments to implement improvements to ensure we provide a better experience in the future for all our guests. I hope you will consider staying with us again the next time you are in the area. So that we can have another chance to provide you with the exceptional service that you have come accustomed to receiving. Sincerely, Stephen Berwald, GM

3 out of 5
Lighting in bathroom was poor and there was lack of a full length mirror for dressing. There were no automatic doors to enter the facility making it difficult to enter with multiple bags - saw several elderly people struggling. Breakfast was bland . Rooms need to be renovated. Staff was friendly. Good location.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 22, 2019 by Stephen, GM

Dear D.R., Thank you for taking the time to write a review about your recent stay at the Best Western - Sayre. We are happy to hear that you found our hotel’s location to be good and our staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Now, that the summer is over we will be starting our next phase of our renovations. Just before the summer started, by putting in new carpets in the guestrooms and all the public area. Along with installing new guestroom furniture. During our next phase we are going to be replacing lighting fixtures, guestrooms beds, mirrors, and more. We hope that when the renovations are completed will be able to provide a better hotel and experience in the future for our guests. We hope that you stay with us again so that can see our completed renovations. Sincerely, Stephen Berwald, GM

5 out of 5
The staff was lovely. Very accommodating. The restaurant in the hotel had a nice selection of dishes, and a nice bar.

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 21, 2019 by Stephen, GM

Dear Anonymous, Thank you for taking the time to write a review about your recent stay at the Best Western - Sayre. We are thrilled to hear that you found our staff to be lovely. Our staff takes great pride in providing superior service to every guest every time. It sounds like you really enjoyed our onsite restaurant/bar that many guests like yourself, enjoy by having a couple of drinks or meal before retiring to their rooms for the evening. We hope you will stay with us again, soon. Sincerely, Stephen Berwald, GM

4 out of 5

Posted by on May 30, 2019

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Comment from Hotel Management

May 31, 2019 by Stephen,GM

Dear Anonymous, Thank you for taking the time to tell us about your recent stay at the Best Western Grand Victorian Inn, Sayre, PA. We are thrilled that you found our hotel to be clean and spacious and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope that you will stay with us again, soon. Sincerely, Stephen Berwald, GM

About the Best Western Grand Victorian Inn

Location 255 Spring St, Sayre, PA 18840

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Best Western Grand Victorian Inn, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1820 square feet (169 square meters) and includes a conference center. The business-friendly Best Western Grand Victorian Inn also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Sayre hotel is smoke free.

  • 100 guestrooms or units
  • 4 levels
  • 1820 sq ft of conference space
  • 169 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Grand Victorian Inn offers 100 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Best Western Grand Victorian Inn has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hunting nearby
  • Mountain biking nearby
  • Racquetball/squash on site
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • Pets: USD 15 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grand Victorian
  • Best Western Grand Victorian Inn
  • Best Western Grand Victorian Inn Sayre
  • Best Western Grand Victorian Sayre
  • Best Western Grand Victorian Hotel Sayre
  • Best Western Sayre
  • Sayre Best Western
  • Best Grand Victorian Sayre
  • Best Western Grand Victorian Inn Hotel
  • Best Western Grand Victorian Inn Sayre
  • Best Western Grand Victorian Inn Hotel Sayre

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.