8/10 Bueno
Heather F.
30 mar. 2024
Cute and clean but shuttle confusion
We enjoyed our stay. The condo was clean and parking accessible. We were very confused about the shuttle to/from the base. There were no wristbands in our condo. When I called the # posted (a vacasa#) I was told they didn't manage this property (even though all my texts about checkin was from vacasa....) and we didn't need wristbands anymore. When we boarded the shuttle the driver asked to see the wrist bands. I explained my dilemma and he let us board. (The shuttle service says Retreatia on the side, not vacasa). I spent all day talking and texting to approximately 6-8 different #s and people to finally have wristbands delivered to our room. We also didn't have pool towels and finally got those by day 3. I'm still unclear on the management situation but aside from that we had a great time.
Heather F.
Se hospedó 6 noches en marzo de 2024