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4.0 out of 5

"The hotel is very modern, and decorated beautifully. The staff was wonderful. My main problem was the noise. My room faced the highway, and I was ... " More

By a verified traveler on Thu 13 Feb 2020

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Hotel Description

Hotel perfectly located for exploring Staunton

City center stay

Within 3 miles (5 km) of this Staunton hotel, you'll find Frontier Culture Museum and R.R. Smith Center for History & Art. The Woodrow Wilson Presidential Library and American Shakespeare Center are also within 3 miles (5 km).

Renovated in 2018

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a gym on site, and a 24-hour front desk and a snack bar/deli are also provided.

Free WiFi, refrigerators

Boasting comforts like premium bedding and pillow menus, the 90 guestrooms also offer free WiFi and LCD TVs. Refrigerators, room service, and free local calls are also available.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104* Per night/room Nov 2 - Nov 3

Room, 1 King Bed, Accessible (Roll-in Shower, Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru By Hilton Staunton ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tru By Hilton Staunton

Couples (3) Family (5)
3 out of 5
The hotel is very modern, and decorated beautifully. The staff was wonderful. My main problem was the noise. My room faced the highway, and I was surprised to hear the traffic as loudly as I did. In addition, when turning on the thermometer, the heating unit was incredibly loud. Someone came into the room beside mine in the middle of the night, and seemed to bang things around - woke me up out of my sleep. Though the hotel is absolutely gorgeous, and seems to want their visitors to feel right at home, the noise level was terrible, and I will most likely never stay there again because of it.

Posted by , from Bowie, MD on Feb 13, 2020

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5 out of 5
Had an excellent stay. The staff were very kind and polite.

Posted by on Sep 3, 2019

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5 out of 5

Posted by on Aug 6, 2019

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5 out of 5
Excellent experience. Staff was so nice. Very clean and convenient.

Posted by on Jun 16, 2019

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2 out of 5
Hotel was friendly but noise kept waking us up during the night. Without carpeting noise was a problem. Doors opening and closing and hall conversations were intrusive. Also plumbing noises from next door or above. Shower door left bathroom floor wet. Room felt small for two people. Muffins at breakfast were horrible. Staff however were very friendly.

Posted by on Jun 7, 2019

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4 out of 5
I would stay there again, great staff.great location.

Posted by on May 8, 2019

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4 out of 5
The room was like one I stayed in in Norway. Small, no refrigerator, no closet but a very comfortable king size bed and a great 55" TV, plenty of towels, etc. All in all I would recommend the TRU to everyone. Most people don't stay in the room except to sleep and take care of personals,(shower,etc,). Thank you.

Posted by on Apr 15, 2019

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Tru By Hilton Staunton also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of Tru By Hilton Staunton was completed in 2018. Smoking is allowed in designated areas at this Staunton hotel.

  • 90 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Staunton Station (4.4 km / 2.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Tru By Hilton Staunton offers 90 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. This Staunton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Tru Hilton Staunton Hotel
  • Tru Hilton Staunton
  • Tru By Hilton Staunton Hotel
  • Tru By Hilton Staunton Staunton
  • Tru By Hilton Staunton Hotel Staunton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.