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Best Western St. Catharines Hotel & Conference Centre

2.5 star property
Family-friendly stay near Lake Ontario

Choose dates to view prices

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

Lobby
Free daily full breakfast
In-room safe, desk, iron/ironing board, free cribs/infant beds
Indoor pool, seasonal outdoor pool, sun loungers
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly

Explore the area

View in a map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • Place, Westport Golf Practice and Training Facility
    ‪2 min drive‬
  • Place, Outlet Collection at Niagara
    ‪4 min drive‬
  • Place, Royal Canadian Henley Rowing Course
    ‪5 min drive‬

Room options

Three Queen Room

  • Sleeps 6

Poolside Two Queen Room

  • Sleeps 4

Two Queen Room with Sofabed

  • Sleeps 6

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(21 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(20 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 391 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(66 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(13 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

8.2 out of 10
Very good
(22 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

St. Catharines

City center stay.Within 2 miles (3 km) of this St. Catharines hotel, you'll find Montebello Park and FirstOntario Performing Arts Centre. Meridian Centre and Lakeside Park Beach are also within 3 miles (5 km).

What's nearby

  • Westport Golf Practice and Training Facility - 2 min drive - 2.1 miles
  • Outlet Collection at Niagara - 4 min drive - 4.8 miles
  • Welland Canals Parkway Trail - 4 min drive - 4.3 miles
  • Niagara College Niagara-on-the-Lake Campus - 5 min drive - 5.4 miles
  • Royal Canadian Henley Rowing Course - 5 min drive - 3.6 miles

Getting around

  • St. Catharines Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 72 min drive

Restaurants

  • ‪Wendy's - ‬7 min walk
  • ‪Tim Hortons - ‬12 min walk
  • ‪7-Eleven - ‬14 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Chuck’s Roadhouse - ‬3 min drive

About this property

Best Western St. Catharines Hotel & Conference Centre

Family-friendly stay near Lake Ontario
Best Western St. Catharines Hotel & Conference Centre offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A fitness center, a terrace, and a vending machine are also featured at the family-friendly Best Western St. Catharines Hotel & Conference Centre. Free self parking is available.

This St. Catharines hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western St. Catharines Hotel & Conference Centre offers 146 accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. Catharines hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

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Hampton Inn by Hilton St. Catharines Niagara
St. Catharines
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,177 reviews
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Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM

Early check-in subject to availability

Early check-in is available for a fee

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 26 and close August 27.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel St. Catharines

Best Western St. Catharines

Best Western St. Catharines Hotel

Best Western St. Catharines Hotel St. Catharines

St Catharines & Conference

Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

How close is Best Western St. Catharines Hotel & Conference Centre to the airport?

Best Western St. Catharines Hotel & Conference Centre is 19.2 mi (32-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western St. Catharines Hotel & Conference Centre?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Best Western St. Catharines Hotel & Conference Centre on Jun 7, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western St. Catharines Hotel & Conference Centre have an airport shuttle?

Airport shuttle services are not available at Best Western St. Catharines Hotel & Conference Centre.

How close is Best Western St. Catharines Hotel & Conference Centre to the beach?

This hotel is 2.1 mi (9-min drive) from Lakeside Park Beach.

Does Best Western St. Catharines Hotel & Conference Centre offer free breakfast?

Best Western St. Catharines Hotel & Conference Centre offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western St. Catharines Hotel & Conference Centre?

No, there is no casino at this hotel, but Fallsview Casino (16-min drive) and Casino Niagara (16-min drive) are nearby.

What time is check-in at Best Western St. Catharines Hotel & Conference Centre?

Check-in start time: 4 PM; Check-in end time: 1 AM. A fee applies for early check-in.

Is there free parking at Best Western St. Catharines Hotel & Conference Centre?

This hotel offers free self parking.

Does Best Western St. Catharines Hotel & Conference Centre have a pool?

Best Western St. Catharines Hotel & Conference Centre features an indoor pool and a seasonal outdoor pool.

Does Best Western St. Catharines Hotel & Conference Centre have a restaurant?

Best Western St. Catharines Hotel & Conference Centre is home to WRIGLEYS SPORTS BAR, which features American cuisine.

Does Best Western St. Catharines Hotel & Conference Centre have a spa?

There are no spa services available at this hotel.

How close is Best Western St. Catharines Hotel & Conference Centre to downtown St. Catharines?

Best Western St. Catharines Hotel & Conference Centre is 1.3 mi away from St. Catharines.

Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 1004 reviews
Rating 8 - Good. 296 out of 1004 reviews
Rating 6 - Okay. 164 out of 1004 reviews
Rating 4 - Poor. 92 out of 1004 reviews
Rating 2 - Terrible. 57 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Ron

Traveled with partner
Liked: Cleanliness
They need to upgrade their shower head, bathtub was filling up with water as well while showering.
Stayed 1 night in Feb 2026

10/10 Excellent

Gillian

Liked: Cleanliness
Great stay
Stayed 1 night in Feb 2026

10/10 Excellent

Judith

Traveled with group, Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything! Clean rooms comfortable beds. Great staff, nice pool hot tub and sauna.
Stayed 2 nights in Feb 2026

4/10 Poor

Luciano

Disliked: Cleanliness, property conditions & facilities
Gross. The place is under construction with some shady looking guests and neighbors around. Did not feel safe and the overall vibe was shhhhit
Stayed 1 night in Feb 2026

10/10 Excellent

Lorraine

Great
Stayed 3 nights in Feb 2026

8/10 Good

Rebecca

Liked: Cleanliness, amenities
Clean and friendly staff. Our room over looking the pool was a bit noisy. A great experience at the Sports Grill.
Stayed 1 night in Feb 2026

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Under Reno but nice and tidy.
Stayed 1 night in Feb 2026

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean. Check-in staff was friendly and accommodating. Would recommend this hotel for sure.
Stayed 1 night in Feb 2026

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Barb

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room great bed , wonderful staff and breakfast. In hotel pub delicious with great staff . They are working on renovations outside so that’s understandable. Across the street from Kelsey’s , Montanas and beside Costco. Great location. Indoor and outdoor pool
Stayed 2 nights in Feb 2026

10/10 Excellent

Nigel

Stayed 2 nights in Feb 2026

4/10 Poor

Sarah

Traveled with family
Disliked: Property conditions & facilities
Room was right beside pool so the room reeked of chlorine and was really noisy from the kids screaming.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Feb 2026

10/10 Excellent

Brian W

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, but the best part was the staff. It’s an old hotel. Been renovated numerous times, but still clean. Updates are good.
Stayed 1 night in Feb 2026

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Reserved 4 rooms all were great and ready by 3 as requested 14 of us had dinner at Wrigleys attached to the hotel 8 grandkids very accommodating and friendly All staff we came across was awesome
Stayed 1 night in Feb 2026

10/10 Excellent

Rebekah

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and so thankful for no complaints about my older dog. As a retired guard dog he still hasn’t got the guard dog mentality out of him so every little noise sets him off. Housekeeping was absolutely amazing! Front desk staff was awesome!
Stayed 2 nights in Feb 2026

10/10 Excellent

Laurence

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Had a very nice stay at the hotel, it was very clean, breakfast was in abundance, the restaurant was nice the food was good and plentiful, wish the restaurant was open on Sunday but i understand why it isn't. Laura W the waitress was a joy to deal with and very pleasant. Front desk staff were superb, Anastasia is an absolute delight to deal with, bubbly and always smiling, she is a real asset to the hotel. Some may complain about the construction at the main entrance but it only shows how the owners and staff really care. The upgrades will look wonderful when finished.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sandra

Stayed 2 nights in Jan 2026

10/10 Excellent

Liam

Stayed 4 nights in Jan 2026

8/10 Good

Gerald

Liked: Cleanliness, amenities
Toilet keeps filling and the basin taps are backwards.
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean, very friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Cora

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was a bit turned off at first by the renovations going on however the room was very clean, warm, the pool was clean and enjoyable. The lobby, restaurant and hallways were clean and in good form. The staff were all very friendly and made my check in/out efficient. A great stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Chantele

Stayed 2 nights in Jan 2026

8/10 Good

Brit

Stayed 1 night in Jan 2026

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very comfortable beds, lots of pillows, very friendly staff, good directional signs for alternate entrances during front door renovation. The renovation had zero impact on our stay. Good breakfast as well.
Stayed 1 night in Jan 2026

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